Answered an average of twenty phone calls per shift by addressing customer inquiries, solving problems, taking payments, and proving product information Greeted customers entering the gym to ascertain each customer's wants and needs Described products to customers and accurately explained details and ingredients of merchandise (protein and supplements) Earned management trust by serving as
key holder, responsibly opening and closing store Politely assisted customers in person and via telephone Communicated with technology specialists regarding failed internet connection, television screens, and theater rooms Provided an exciting, yet professional customer experience to generate a loyal clientele Recommended, selected, and helped locate products based on customer requests Answered product questions with up - to - date knowledge of sales and store promotions Conducted weekly walk - throughs with the manager to discuss interior visual displays, including store window presentation
Handled daily heavy flow of paperwork and cooperated with the sales department on invoicing Effectively used the cash register to ring up payments electronically with credit transactions, and accurately
exchanged cash and coins Refilled and rotated items on shelves to maintain well - stocked inventory.
Tags for this Online Resume: Cisco Routers ASRs / ISRs, Cisco Catalyst / Nexus, Juniper, Citrix, H3C and HP Routers & Switches, WAN, LAN, TCP / IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv3, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, VXLANs, Multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast, VSS, VPC., Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS / IDS, Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series, Palo Alto, AAA, TACACS +, RADIUS, SSH, VPN, IPSec, SSL / IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public
Key Infrastructure (PKI), Internet
Key Exchange Policy, Port Security, MAC Address Filtering., Cisco WLC, IEEE 802.1 x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, HP MSM 760 WC, Bluetooth, Avaya, AURA - Voice Over Internet Protocol (VoIP), VoIP / SIP, CUCM, UCCM, UCCX, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE, MMDS, LMDS, CCK, DSSS, Wireshark, Remedy, Cacti, Nagios, Solarwinds, Server, Sniffer, Ethereal, Orion — VMWare, F5 Big - IP LB (GTM / LTM) iRules if and expressions, variables, switch, catch, TCL list
handling, debugging, etc.), Citrix Netscaler, Cisco AnyConnect VPN mtg, Cisco Prime, Meraki Cloud - Based - Splunk, SNMPv2c, SNMPv3, DNS, DHCP, FTP, Telnet, HTTP (S), tunneling protocols, PTP, SFTP, RDP.