Not exact matches
• Operated
switchboards and
handles telephone calls and Wake up calls, as required.
Managed demanding reception area proficiently
handled extremely high volume
switchboard of internal / external
telephone inquiries also, domestic and international conference calls.
Receptionist /
Switchboard Operator - Answered multi-line
telephone; greeted visitors; took messages;
handled incoming and outgoing FedEx and UPS packages;
handled incoming and outgoing mail; operated various office machines including copier, scanner, postage meter, fax machine and laminator
• A friendly individual who has a track record of providing highest quality of customer service • Demonstrated ability to deal effectively with guests» complaints and anger quickly and successfully • Able to check guests in and out professionally and in a gracious manner • Adept at posting guest charges and bills • Well versed in
handling mail and messages as per procedures • Skilled in answering
switchboard in keeping with standards of good
telephone manners
HIGHLIGHTS • Qualified to operate and maintain sophisticated
telephone switchboards such as Samsung OfficeServe and NEC Phillips Aspire • Adept at providing accurate information regarding the company's services, in accordance to company rules • Competent at promptly and accurately assessing received calls to determine their authenticity • Completely familiar with
handling face - to - face walk - in customers, answering their questions and directing them appropriate departments or staff members