• Provided assistance to shareholders / potential shareholders requesting Net asset values on
particular stocks, prospectus or fund fact information on one of the many mutual funds that were
handled by the
company.
DESTINATION HOTELS AND RESORTS, Saint Albans, VT (12/2012 to Present) Guest Service Agent • Welcome guests as they arrive and engage them in conversation to determine their requirements • Inquire if reservations have been made and verify reservations in the hotel system • Assist guests in walking through the reservation systems for new reservations • Arrange for rooms to be prepared and assigned to each guest according to his or her
particular preferences • Coordinate the activities of bellboys to ensure that guests» luggage is delivered to their assigned rooms • Issue room keys and provide guests with information on using and caring for them • Assist guests in checking in and checking out
by ensuring that both procedures are properly
handled • Provide support in
handling cash and credit card transactions for payment of rooms and associated services •
Handle complaints
by ensuring that prompt actions are taken in accordance to
company policies