Promptly and empathetically
handled guest concerns... Greeted customers and provided excellent customer service.
Promptly and empathetically
handled guest concerns
Promptly and empathetically
handled guest concerns and complaints.
Handle guest concerns and exceeds clientele expectations on each appointment by acting as stand in manager when management is not available.
Overseeing administrative support functions — including meeting coordination, financial reconciliation, scheduling, and issue resolution — while
handling all guest concerns in a courteous and professional manner.
operation Fluent in Spanish Customer - oriented Fast and efficient service worker Work History 09/2012... ally
handle guest concerns and complaints Customer Service Representative (CSR): Answer phone to take... CA Greeted customers and provided excellent customer service.
Not exact matches
Learn more about
handling these tough talks, how to prepare and how to get the results you want during these conversations on the Un-Billable Hour with host Attorney Rodney Dowell, the Executive Director at Lawyers
Concerned for Lawyers and Director of LCL's Massachusetts Law Office Management Assistance Program and expert
guest Karen MacKay, President of the consultancy Phoenix Legal Inc..
Executed daily check - in / check - outs for registered
guests while acquiring methods of payment and
handled any issues or
concerns with
guest billing.
Actively
handled day - to day operations, all
guest request,
concerns and complaints with creative and professional solutions to create an unforgettable experience.
Your ability to provide customer care, answer queries for existing and possible clients, and the ability to
handle situations related to
guests and their
concerns.
From greeting
guests and assigning rooms to
handling luggage and resolving customer issues and
concerns, I excel in performing a range of tasks pertaining to hospitality reception.
Welcome and register hotel
guests, process payments,
handle and
concerns, and answer questions.
Volunteer • Provided tier one services to the church by manning the reception • Ensured that members and
guests were provided with information they asked for and directed to
concerned church staff • Took telephone calls and directed to the right staff member • Prepared church correspondence and obtained pastor's signature of various documents • Assisted in
handling events such as sermons, baptisms and child dedications • Provided inventory and stock control support
Front Desk Supervisor — Palm Tree Inn — Galveston, Texas — February 2015 to Present • Train employees to welcome, check in, and check out
guests with patience and respect • Resolve
guest concerns in accordance with hotel guidelines and policies for 178 - room establishment • Exceeded job requirements and expectations, as evidenced by two promotions in two years • Greet and assist all VIP
guests • Monitor telephone, website, and e-mail communication, including reservations and cancellations Front Desk Supervisor — Hadley Historical Hotel — Austin, Texas — September 2011 - September 2014 • Coordinated with front desk team and various hotel departments to ensure consistency in delivering high - quality service • Oversaw and directed cash and credit
handling policies • Assisted manager with hiring, training, scheduling, and reviewing staff of 14 employees • Implemented and conducted weekly meetings for front desk team to promote culture of inclusivity and communication for greater employee retention • Awarded Employee of the Year in 2012 and 2013
Excellent communicator who has a proven ability to
handle guests»
concerns and complaints effectively.
Whether you are stressed out about
handling finances, making travel plans, arranging time off from work, having
guests over, or having enough time to spend with your partner over the holidays, take this opportunity to address these
concerns together!