Sentences with phrase «handling guest inquiries»

Not exact matches

The Company launched an outsourced call center to answer guest inquiries and handle catering orders initially at Pollo Tropical.

The strongest samples resumes for Hotel Front Desk Agents list duties such as: making reservations, greeting guests, taking phone calls, handling correspondence, managing check - in operations, and answering to inquiries.

Examples of Guest Service Representative tasks seen on successful sample resumes are greeting guests, answering to their inquiries, handling the accommodation process, making service recommendations, and solving complaints.

Handled large volume inbound calls from hotel guests and general public, responding to spa and salon inquiries, while executing reservations / cancellations for all restaurants

Handle the tasks of answering telephone calls and guest inquiries in a friendly and professional manner

My background includes handling 125 + calls each day, scheduling reservations, processing changes and cancellations, responding to inquiries, and ensuring guest service excellence while completing all reservation requests.

### Description Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail Here...

Skills associated with sample resumes of Restaurant Managers include overseeing 20 employees daily on the floor of restaurant, handling all guest reservation and inquiries, and tracking food and beverage invoices to stay within budget.

Handles tasks such as directing inquiries and screening calls, greeting guests and clients, providing all mail, filing case materials, scheduling and calendaring events, and processing collection letters.

• Responded to customer inquiries and handled guests» check - in.

• Overhaul existing inventory system, resulting in increased efficiency in both procurement and storage systems • Managed front desk for 6 weeks in the absence of the front desk manager, without a single complaint • Take and respond to inquiries for hotel services and room vacancies for corporate guests • Handle reservations over the telephone, email and in person and provide timely follow up • Provide feedback to front desk staff in handling room assignment duties and registering new guests • Create appointment schedules for hotel staff members and handle guests» travel arrangements needs • Smooth out check - in and check - out procedures to ensure complete guest satisfaction and repeat business opportuHandle reservations over the telephone, email and in person and provide timely follow up • Provide feedback to front desk staff in handling room assignment duties and registering new guests • Create appointment schedules for hotel staff members and handle guests» travel arrangements needs • Smooth out check - in and check - out procedures to ensure complete guest satisfaction and repeat business opportuhandle guests» travel arrangements needs • Smooth out check - in and check - out procedures to ensure complete guest satisfaction and repeat business opportunities

Respond to guest service inquiries, including baggage handling, packing service, unpacking, ice retrieval, newspaper delivery, floral deliveries and other quick service fulfillment

Senator JIM BATTIN, Palm Desert CA Liaison between Senator's office and state agencies Represented the Senator in community events and outreach Researched bill information, relevant codes, state agency policies and procedures Assisted in fielding constituent inquiries regarding legislation and services available from state agencies Made referrals to local, county and federal agencies Drafted correspondence on behalf of Senator and ensured that it was timelygenerated Entered and maintained data in the Local Constituent Management System, (LCMS) General reception duties including answering telephones, checking voice mails, delivering messages and greeting guests General office support duties including processing mail, handling faxes, photocopying, printing and filing Utilized MS Word, Excel and Outlook Provided support to owners of web pages Updated America's Choice Mall database Created, formatted and edited documents using Word and Excel Performed a variety of office duties such as answering.

May 2008 — Jun 2009 Colwen Hotel — Worcester, MA Front Desk Clerk • Greeted all guests upon arrival and ensured a fast and professional check - in process • Handled incoming calls through PBX console • Reviewed accounts and charges with guests in the check out procedure • Verified customer's identification and credit for stay • Assigned room keys • Answered inquiries related to hotel services and amenities • Took messages and ensured their quick delivery

Quick Stop, Inc., Eagle Butte, SD 1/2005 to 5/2012 Front Desk Clerk • Ascertained that reception area is cleaned and maintained on a regular basis • Responded to incoming inquiries for information on telephone and to walk - in customers • Handled photocopying and scanning activities • Escorted customers and guests to their required department or personnel • Assisted in creating staff schedules and handling appointments • Maintained records of office supplies and equipment

Including greeting guest and offering them a beverage, answering phones, handling company inquiries and sorting and distributing mail.

Excellent time - management and prioritization skills, able to simultaneously handle multiple projects while solving complex guest's inquiries and exceeding expectations