Sentences with phrase «handling irate»

Working as a manager is a tricky job — one is always managing crises, mollifying underlings and handling irate customers.

Leadership skills, the ability to ensure constant guest satisfaction and knowledge of handling irate guests is probably top of the list.

In escalated cases, it is these individuals who are at the brunt, often handling irate clients and difficult troubleshooting activities.

I am known for handling irate customers using my pleasant demeanor and exceptional customer services skills.

Highly competent in handling irate customers in a professional manner, aiming to secure future business opportunities.

PROFESSIONAL HIGHLIGHTS • Over three years of experience working in personal care capacities • Highly skilled in looking after patients who are in need of assistance with day to day chores • Expert in handling irate patients politely • Able to keep an eye on residents who may be a threat to themselves or other patients around them • Comprehensive understanding of the psychological and physical tactics needed to transfer patients • Comfortable with patients of all ages and backgrounds

• Special talent for handling irate and angry customers.

Particularly, I am highly effective in handling both inbound service calls and outbound marketing calls and possess ability of handling irate customers.

Likewise, I possess a great stamina and self - control when it comes to handling irate customers.

Handling irate customers is something that I am quite experienced in.

I have experience in handling irate and layman customers.

Tell the interviewer about instances when you patiently and successfully handled irate customers, workers not showing up, and / or medical emergencies.

How do you handle irate customers?

Employers want dining room attendants to having cleaning skills, well - groomed, good communication skills with patience, and ability to handle irate customers tactfully.

Can you handle irate guests?

Don't Take It Personally: Women Hotel Front Desk Agents Learn to Negotiate Difficult Guests in a Patriarchal Industry — A seasoned human resources professional relates how female Hotel Front Desk Agents handle irate guests and irrational behavior.

• Handled irate customers and difficult situations diplomatically.

PROFESSIONAL SKILLS • Highly skilled in assisting customers both over the phone and in - person • Profound ability to handle irate customers and resolve problems effectively • Able to work with a diverse and multicultural customers • Hands - on experience in upselling products and services • Demonstrated ability to provide relevant information to customers regarding current packages and possible up - gradations

Personal Information Robert Dickson 419 Midway Road Springdale, AR 72764 (555)-586-4377 [email protected] Date of Birth: May 6, 1979 Place of Birth: AR Citizenship: American Gender: Male Profile Summary • Knowledgeable in basic computer • Cash handling skills • Excellent communication skills • Ability to handle irate customers Education High School Diploma, 2007 Polytechnic Institute of New York University, Brooklyn, NY Employment History Food Server, 2007 — Present Gordon Food Service, Grand Rapids, MI Responsibilities: • Rendered extra service to the customers as may be required.

Possessing strong customer service acumen and admirable creativity, I successfully handle irate customers in a positive manner.

ADDITIONAL • Office equipment • Basic mathematical operations • Handle irate clients • Handle confidential information

There are many other qualities that employers look for in office receptionists which include customer orientation, the ability to work under stressful situations and handle irate customers or visitors.

Functional ability to handle irate customers with tact and in accordance to restaurant policies.

Friendly Customer Service How to Handle the Irate Customer Essential Elements of Internal Customer Maintaining... Success: Customer Service & Upselling Digital Works - Columbus, Oh Current Completed Customer Service... Success The Service Mentality Listening Skills Selling Skills A - Z Proactive Customer Service Essental

Not exact matches

I simply did not have the patience for the irate and often unreasonable customer service calls I handled, sometimes one hundred per day.

Filling the featurette requisition, «Bikes, Brawls & Burning Bars: The Making of Wild Hogs» (16:15) covers the film's production by looking at how each of the four leads handled riding a motorcycle (with footage from test spins), the improvisational nature of the cast, and the logistics behind three set pieces (the irate bull, the climactic fight, and the biker explosion scenes).

My extensive experience in customer relations allows me to handle even the most irate of customers efficiently.

Excellent customer service skills with an ability to handle the most irate customers and solve their grievance in minimum time possible

SELECTED ACCOMPLISHMENTS • Handled extremely irate customers with complaints regarding the store's stock by providing special discounts and offers • Incorporated a highly complex receipts system into the existing system effectively

• Competent at handling complaints and irate guests by employing exceptional expertise in diffusing potentially «blow up» situations, while maintaining dignity of the hotel and that of the guest

• Familiar with preflight briefings with special interest in learning and employing use of emergency equipment • Demonstrated knowledge of meeting passengers» needs before and during flight durations • Comprehensive knowhow of handling inflight food and beverage services • Able to handle adverse situations with irate passengers with an aim to ensure inflight harmony

EXCELLENCE IN CUSTOMER ORIENTATION • Handled a dissatisfied and irate customer on the brink of legal intervention by providing him compensation, thereby satisfying him.

• Track record of initiating contact with prospective customers and converting them into business - providing patrons • Well - versed in following sales initiatives, aimed at achieving selling targets • Exceptional public relation skills, targeted at ensuring excellence in customer service provision • Able to handle tight deadlines and work back - to - back shifts during peak hours • Special talent for demonstrating store products, with the aim of selling to customers what they need • Particularly effective in inventory control procedures, order processing and shelves stocking, in sync with store procedures and protocols • Skilled in handling adverse situations involving irate customers by providing solutions to ensure customer retention • Excellent communication and interpersonal skills, targeted at working harmoniously alongside peers, supervisors and clients • Hands - on experience in leading store and product promotion activities, in accordance to popular marketing and promotional directives • Able to work well under stressful situations brought on by customer pressure or tight deadlines • Functional ability to employ persuasive skills, aimed at focusing customers» interest in new products and upgrades • Expert in handling merchandising activities, organizing store displays and working alongside marketing personnel to edict a positive image of the store

• Handled particularly irate patrons by diffusing the situation using tact and ensuring recurring business.

• Respond to telephone calls by following the company's specific procedures and protocols • Introduce self and company over the telephone and inquire into how a customer wants to be assisted • Listen to the customers» problems carefully and jot down any important points • Ask questions to determine details of problem and note down important information • Diagnose and resolve technical glitches in systems and run customers through appropriate steps to solve problems • Analyze problems and instruct callers on how to resolve them by walking them through each step • Provide walk - throughs to customers and inquire into any changes that transpire • Troubleshoot problems by applying advanced knowledge of software and hardware systems • Escalate complicated issues to the supervisor or appropriate departments and perform regular follow up • Create tickets in the system according to specified procedures and ensure that they are followed up on priority basis • Respond to inquiries regarding services and timelines through emails, tickets and over the telephone • Ascertain that all customer information is kept safe and confidential at all times • Create and maintain records of calls on each shift and use them for troubleshooting and reference purposes • Ascertain that irate customers are handled according to specific company protocols and supervisors» orders • Inform supervisors of any recurring problems in customers» accounts and ensure that they are resolved immediately • Keep abreast of changes and trends in system information and technology updates

• Strong comprehension of handling complaints and irate customers by remaining calm and analyzing the situation for a quick resolution

This position will require you to possess exceptional customer service skills, along with the ability to deal with irate customers, and handle complaints.

My exceptional communication skills and calm nature enables me to handle stressful situations and irate clients efficiently.

Since fitting room attendants work directly with customers, it is important for them to possess great communication and interpersonal skills, along with deep insight into handling difficult situations such as irate customers.

They must also be good conversationalists and know how to handle difficult or irate customers.

As a hotel supervisor, I am vigilant, customer service - oriented, possess exceptional leadership skills and can handle even the most unsatisfied and irate guests positively.

Also, I am quite proficient in handling even the most irate of customers without losing my temper.

They may have to speak with irate patients, or handle problems that arise due to insurance errors and coverage.

Answered questions and resolved difficult customer situations, handled manager calls from irate customers and maintained a quality oriented center.