Sentences with phrase «handling procedures effective»

Skills Beautiful presentation of food Strong attention to safe food handling procedures Effective planner -LSB-...] Continue Reading →

Not exact matches

We are also pleased to see that the CSA, IIROC and MFDA may view refusals or low ball offers as an indication of problems with a registered firm's complaint handling practices including their obligation to deal fairly, honestly and in good faith with clients, act within the applicable standard of care, or have implemented and maintained effective complaint handling procedures.

Teachers say: «We need help with classroom management: discipline problems, effective classroom rules, procedures, handling students who don't do the homework, who call out, curse, come in late, fight, throw things, and attack us.»

Dr. Seeman: We need to give teachers guidelines for effective rules, and suggest procedures for homework, warnings, rewards, and handling cursing, but not tell them exactly what to say or do.

You will learn not only the best classroom procedures, rewards and warning - steps that work, but also effective ways to prevent and handle classroom behavior problems.

A fun, efficient and effective way to preempt these issues for the kittens who will be adopted out is through a Kitty Kindergarten Early Socialization Program, through which kittens are exposed to and make positive associations with unfamiliar people, animals and handling procedures, and also learn tricks.

We've continued to work on developing strong incident management procedures and pulling together cross-functional teams to ensure all work streams during an incident are handled in a streamlined and effective way.

Effective legal departments have set procedures for handling requests for legal services.

From handling multi-line phone systems and processing customer payments to scheduling appointments and providing outstanding customer service, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures.

From overseeing project management functions and aiding in hiring / firing staff to managing complex schedules and handling basic bookkeeping and billing, I excel at prioritizing tasks, collaborating with peers and subordinates, and implementing effective office procedures to facilitate improved productivity.

A record - management director plans and administers records management procedures and policies designated to facilitate efficient and effective handling of business records and other data.

From managing multiline phone systems and processing reservations to handling guest payments and maintaining records, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures.

From handling multi-line phone systems and preparing correspondence to assisting students with personal needs and maintaining a welcoming and organized office area, I excel at prioritizing tasks, collaborating with faculty and administrators, and encouraging effective communication and organizational procedures.

From managing multi-line phone systems and handling customer payments to scheduling appointments and providing outstanding customer service, I excel at prioritizing tasks, communicating with peers and veterinarians, and encouraging effective organizational procedures.

Essential responsibilities listed on a Human Resource Manager example resume are implementing company procedures, advising managers on the effective use of personnel, developing staff handbooks, handling payroll and benefits, negotiating with staff representatives, and identifying training needs.

From managing multi-line phone systems and handling customer payments to assigning guest rooms and liaising with cross-functional departments, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures.

• Highly experienced in creating menus from scratch, keeping in mind customers» likes and local standards • Hands - on experience in developing recipes for different cuisines including French, Italian, Indian and Japanese • Well - versed in providing training to both new and existing kitchen staff members to provide them with insight into handling their specific work • Competent in creating and adhering to budgets by ensuring that all food acquisition activities are performed accordingly • Qualified to develop and maintain kitchen sanitation procedures and ensure that they are implemented properly • Proven record of effectively handling food supply problems by employing exceptional comprehension of inventory management • Effectively able to provide direction and mentorship to kitchen staff, focusing on delivery of exceptional culinary services • Skilled in determining the need for kitchen equipment and appliances and fulfilling these needs by creating and maintaining effective liaison with vendors and suppliers • Proficient in determining the best way and avenue of acquiring quality food items and creating appropriate storage space for them • Adept at handling food inventory and rotation work to minimize spoilage and wastage • Particularly effective in safeguarding all kitchen employees by implementing training to increase their awareness of safety, sanitization and accident prevention principles

• First - hand experience in collecting and summarizing timekeeping information to ensure correct payroll processing activities • Track record of accurately calculating garnishments and commissions and efficiently posting them to payroll systems • Competent at handling sophisticated payroll systems and databases by following state and federal rules and regulations • Proficient in calculating and depositing payroll taxes and processing employment verifications to ensure accurate payroll procedures • Adept at maintaining payroll information by collecting, calculating and entering payroll data into predefined company systems • Competent in determining payroll discrepancies and taking effective measures to ensure that they are corrected before they have an adverse effect on the system • Qualified to prepare payroll reports by compiling summaries of earnings, taxes, deductions and nontaxable wages • Effectively able to update payroll information by recording changes such as insurance coverage, loan payments and salary increases • Proven ability to address employees» pay - related concerns and queries by remaining within the confines of company protocols • Hands - on experience in developing, maintaining and managing comprehensive payroll records by ensuring that both confidentiality and security of information is maintained

• Track record of initiating contact with prospective customers and converting them into business - providing patrons • Well - versed in following sales initiatives, aimed at achieving selling targets • Exceptional public relation skills, targeted at ensuring excellence in customer service provision • Able to handle tight deadlines and work back - to - back shifts during peak hours • Special talent for demonstrating store products, with the aim of selling to customers what they need • Particularly effective in inventory control procedures, order processing and shelves stocking, in sync with store procedures and protocols • Skilled in handling adverse situations involving irate customers by providing solutions to ensure customer retention • Excellent communication and interpersonal skills, targeted at working harmoniously alongside peers, supervisors and clients • Hands - on experience in leading store and product promotion activities, in accordance to popular marketing and promotional directives • Able to work well under stressful situations brought on by customer pressure or tight deadlines • Functional ability to employ persuasive skills, aimed at focusing customers» interest in new products and upgrades • Expert in handling merchandising activities, organizing store displays and working alongside marketing personnel to edict a positive image of the store

• Provide education and orientation to patients and their families regarding hospital procedures • Assist patients in understanding the role medication and medical procedures will play in making them well • Develop care plans in accordance to patients» diseases and symptoms • Monitor and ensure that the care plan is being carried out in an effective manner • Resolve any problems that may affect the progression and efficacy of care plans • Foster peer support and expedite completion of tests • Review doctors» schedules and sync them with patients» appointments • Act as a liaison between care providers and patients • Take patient history and record information in preset hospital database • Work with medical staff to control disease symptoms • Create and implement disease management modules for chronic diseases • Obtain and verify insurance information • Explain the function of each health team member to patients and families • Document patient care initiatives and services on a constant basis • Ensure that appropriate referrals are made for patients not accepted for care • Schedule surgeries and prepare patient charts • Handle payment collection activities and transcribe clinical correspondence • Make sure that patients are kept aware of their progress • File and re-file patient records at the end of each shift • Ensure that all procedures are carried out in a time efficient manner and in accordance to patient care plans

Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).

• Special talent for creating menus and correlating recipes in according to gross customer - base's specific tastes • Track record of effectively and efficiently handling staff scheduling duties to ensure appropriate shift coverage • Skilled in investigating and resolving complaints regarding food quality and service • Focused on ensuring exceptional food service delivery through dedicated training programs and conformance to quality control standards • Adept at overseeing food preparation methods, portion sizes and garnishing activities to ensure conformance to presentation standards • Particularly effective in monitoring budgets and payroll records and handling reviews of financial transactions, to ensure authorization of expenditures • Specialized courses in food aesthetics and preparation, aimed at providing customers with novel tastes and presentations • Hands - on experience in overseeing the day to day operations of the restaurant and handling supplies and equipment procurement activities • Proven record of ensuring that all food service programs follow appropriate sanitation procedures • Excellent skills in controlling food costs, ascertaining conformance to sanitation and quality and training food service workers to work optimally

• Working knowledge of ICD - 9 and ICD - 10 and OASIS • Excellent skills in reviewing delinquent accounts and creating avenues for overdue payments • Demonstrated expertise in translating medical procedures into codes that can be easily translated by payers and medical facilities • Proficient in appropriately and confidentially handling patient treatment, diagnosis and procedural information • Well - versed in investigating rejected claims and ensuring that they are resubmitted and paid • Special talent for investigating insurance fraud and determining ways to counter / avoid sticky situations • Skilled in verifying and completing charge information in company defined databases • Familiar with documentation needs (and manners of obtaining them) for insurance claims submission and approval • Qualified to work efficiently with external collection agencies to ensure maximization of reimbursement • Particularly effective in handling appeals for denials by employing exceptional knowledge of carriers and appeal processes • Special talent for increasing reimbursements by investigating denied claims and providing alternatives to denials

• 4 + years» hands - on experience in automated library systems • Skilled in physical preparation and maintenance of school library • Well versed in executing various interactive programs for school library media services • Adept at handling library based LANs and AV equipment • Particularly effective in assisting students regarding the material location • Knowledge of central media library operations and associated procedures • Skilled in ordering and procuring books from renowned publishers all over the world

• Highly experienced in performing inventory functions such as receiving packages and checking invoices accuracy • Exceptionally well - versed in preparing purchase orders by verifying specifications and pricing information • Demonstrated expertise in maintaining and analyzing inventory transactions and ensuring that they are properly documented • Effectively able to move stock to appropriate locations, reviewing order quantities and verifying purchase order information • Deeply familiar with ensuring that proper supply levels are maintained by creating and maintaining effective relationships with suppliers • Qualified to receive and inspect incoming materials to ensure that they conform to quality standards • Able to sort and store perishable goods in appropriate storage areas such as refrigerated rooms • Proficient in handling inventory control procedures and associates documentation requirements • Adept at coordinating with purchase departments to obtain parts or items for upcoming projects • Proven ability to monitor inventory control procedures and ensure that they are kept at optimal levels at all times • Track record of efficiently auditing shipments and receipts on a daily basis and identifying usage and inventory issues • Competent in discovering inventory discrepancies and ensuring that they are addressed on immediate basis • Documented success in effectively documenting and controlling aged and damaged products • Skilled in coordinating and integrating efforts across operational departments to enhance inventory accuracies

Surgical Tech Mayo Clinic, Saugus, MA (6/2010 to Present) • Saved a patient's life who had suffered a mid-surgery heart attack by providing her with immediate CPR • Suggested a series of novel disinfection procedures, decreasing chances of in - room infection by 88 % • Handle patient position duties according to instructions provided by surgeon • Pad points of pressure such as heels, knees, eyes and axillary regions • Discuss patient's temperature and other vitals with the anesthesia personnel to provide them with a heads on • Prepare surgery suites by checking and gathering supplies and equipment • Ascertain that all instruments are working properly before and after each surgical case • Facilitate effective transition between surgical procedures by providing logistical support • Assist in the maintenance and care of specimens and identify specimens and ensure correct labeling

Staff Nurse Capital Health, Piermont, NH 2007 — 2008 • Held several seminars to educate nursing professionals in promoting patient independence by instituting patient care goals • Planned effective healthcare provisions led to the execution of quality care service • Handled primary care tasks such as dressing, bathing, grooming and feeding • Ensured that patients are conforming to the set treatment plans • Assisted patients to and from medical procedure rooms • Operated and maintained medical examination equipment • Took and logged patients» vitals • Managed patients records • Observed patients for inconsistency and reported findings to the nurse or doctor

Committed to using highly effective money - handling techniques and following all proper accounting procedures for financial success.

• Greeted patients as they enter the facility • Took patient information for record purposes • Maintained demographic and insurance information • Verified information by interviewing patients • Reviewed medical history and took vital signs • Educated patients about the facility's policies and medical procedures • Recorded billing information • Managed supplies and equipment • Maintained a safe and clean environment for the patients and the doctors • Liaised with insurance companies • Created and maintained record systems to ensure that patients» information was properly recorded • Manned the telephone exchange, answered telephone calls and provided required information • Registered new patients by assisting them in filling out registration forms and providing them with information on required documents • Prepared examination rooms by ensuring that all equipment and supplied were available and in good working order • Assisted doctors in performing examinations by operating medical equipment and providing them with supplies needed to complete the procedure • Prepared patients for examinations by assisting them in changing into robes and providing them with information on what to expect during the procedure or examination • Created and maintained effective liaison with insurance companies to verify patients» insurance coverage information • Contacted insurance companies to determine the status of submitted claims and follow up on delayed or unpaid claims • Calculated co-pays and provided patients with information on how much coverage their insurance company will provide to them for each procedure • Created and implemented supplies inventory systems and contacted vendors and suppliers to ensure timely delivery of equipment and supplies • Provided one on one information of what to expect from a procedure to patients and their families • Administered medication to patients and ensured that medicine refill requests are timely filled • Oversaw the cleanliness, maintenance and sterilization of medical equipment after each procedure • Scheduled patients for appointments and performed follow up duties to ensure that all appointment slots are filled • Handled any cancelled appointment slots by allotting them to patients on the facility waiting lists

• Organized and processed paperwork, reports and all kinds of claims documentation • Entered, recorded and reviewed claims into claims information management system • Performed verification checks on the customer / claimant loss - claims following company's standard policies and procedures • Attended to clients, claimants, field appraisers and management queries, regarding claims using the claims MIS • Forwarded appropriate claims for new losses verifying data for accuracy • Performed billing and payment processes • Processed routine claims transactions related to reserves and issued required checks or receipts • Resolved all kinds of issues / problems regarding claims and payments • Regularly run and generated claims reports for management • Gave formal presentations regarding all claims activities to the senior management at the bimonthly • Utilizing outstanding communication and interpersonal skills maintained strong and positive relationships with the providers, the claimants, and the clients • Provided company with necessary clerical support like handling fax, attending and making telephone calls as directed, filing and photocopying, matching checks with receipts etc. • Prepared, updated and organized customer and client's files • Managed all types of correspondence preparing, reviewing and sending memos, letters, emails, reports, applications, and forms • Provided effective CSR to providers, field appraisers, agents, insurance agencies, clients and customers • Matched incoming emails, mails, and faxes with the claims records • Arranged and set up medical appointments for health claims • Kept department's office supplies stocked • Maintained confidential claims information including correspondence with sensitive information • Accelerated claims correspondences as well as updated claims diaries • Worked in a team on several pilot claim projects • Reviewed and kept the record of closed files

• In depth knowledge of verifying billing accounts and verifying and correcting discrepancies • Strong background in facilitating prompt payments of invoices • Hands on experience in generating financial statements and reports in order to detail the status of accounts receivables • Proficient in soliciting payments from delinquent accounts by employing workable follow - up procedures • Considerable knowledge of evaluating patients» financial statuses and designing appropriate budget plans • Functional knowhow of reconciliation of clients» accounts on a periodic basis • Well versed in handling complex billing structures • Proven ability to interpret billing data and use it to make cost effective decisions • Familiar with popular accounting software such as Deltek • Working knowledge of ICD - 9, CPT and HCPCS • Sound knowledge base of medical terminology and its usage in billing terms • Demonstrated ability to work in a dynamic billing environment prone to detail orientation • Capability of handling billing discrepancies in accordance to the rules and regulations of the organization • Comprehensive understanding of the protocols governing medical billing procedures • Able to build and maintain rapport with patients and insurance company personnel • Substantial knowledge of Medicare and Medicaid policies • Keen knowhow of medical billing and collection practices • Particularly effective in third party operating systems and basic medical coding procedures

• Particularly effective in overseeing the workflow related to pre-admissions and handling referrals • Deep familiarity with scheduling appointments and entering patient data into predefined hospital databases • Proven ability to screen patients by comparing conditions to admissions criteria • Able to resolve issues and complaints by investigation concerns and recommending changes in service procedures

• Highly skilled in bussing tables by ensuring that everything is in sync to the preset rules of the restaurant • Hands - on experience in completely periodic / daily banquet and buffet setup procedures • Competent at cleaning up spilled food or drink and ensuring that any broken glass or plates are removed promptly • Proficient in handling inventory duties such as stocking cabinets and serving areas with condiments • Qualified to handle food portioning and garnishing activities to ensure menu - appropriate food items • Special talent for maintaining adequate supplies of items such as tablecloths, silverware, glassware, trays and dishes • Proven ability to effectively stock refrigerating units with wines, bottled beer and soft drinks • Demonstrated ability to mix and prepare flavors for mixed drinks and stocking vending machines with food items • Well - versed in cleaning spills and make sure that any problems with kitchen equipment or tools is looked into and resolved on an immediate basis • Adept at handling customers» complaints and ensuring prompt and effective resolutions to their problems • Proficient in ensuring that food safety and hygiene standards are maintained throughout service times

• Highly experienced in interviewing patients and families to derive information regarding medical histories and past surgeries • Hands - on experience in determining patients» suitability for required surgical procedures by conferring with medical staff members in details • Demonstrated expertise in deciphering the need for preoperative tests such as MRS and bone scans • Qualified to juggle surgeons» schedules to fit in emergency synergies and procedures • Competent in following up with labs and radiology departments to expedite teat results • Deeply familiar with creating and maintaining effective liaison with insurance companies to obtain coverage and claim information • Proven ability to assist patients in filling out admission and insurance forms, with special focus on accuracy and legibility of information • Track record of effectively and efficiently coordinating post-surgery appointment in a bid to ensure patient health and wellbeing • Deep insight into interacting with patients» physicians and other staff members, both within the facility and at outside clinics to provide accurate, timely and responsive information • Highly skilled in creating consent forms and ensuring that patients and families fill them out and sign them prior to scheduled surgeries • Excellent skills in performing surgery related surgical procedures including answering telephones, maintaining records and accounts and fulfilling equipment requirements • Special talent for handling surgery related payments and insurance processing duties

• Arbitrate software application installation and upgrading processes, system inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vendors

• Demonstrated ability to prepare and revise legal correspondence and memos • Focused on handling highly confidential information with discretion and integrity • Committed to organizing and prioritizing cases according to their nature of urgency • Adept at handling research work using legal references and Internet resources • Particularly effective in maintaining attorneys» schedules and handling appointments • Familiar with court rules and filing procedures and making service on opposing parties • Proficient in using online services such as Westlaw and Lexis for legal research information • Documented success in generating revenue by documenting and inputting attorney's billable time and reimbursable expenses • Strong organizational skills aimed at ensuring that clerical and administrative support is constantly available to attorneys • Qualified to dig out precedence information and assist in building up cases • Expert user of Power Point, Word and Excel to assist in creating presentations, handling correspondence needs and developing spreadsheets • Exceptional knowledge of using email applications to correspond with clients and ability to type 90 words per minute

Administering medication Answering telephones Appointment booking Assisting patients Changing dressings Clinical assistance Clinical care Cost savings Data collection Data entry Effective questioning Email handling Giving injections Greeting patients Handling correspondence Healthcare plans Hospital procedures Insurance procedures Issue resolution Laboratory testing Managing client invoices Managing emails Managing expectations Managing objections Medical billing Medical documents Medical terminology Medical vocabulary Office practices Patient education Patient forms Patient interaction Patient registration Patient statements Patient support Patient tracking Pharmacology Practice management Preparing specimens Preventive medical services Reception duties Reducing no - shows Regulatory impacts Resolving problems Scheduling appointments Staff administration Telephone etiquette Taking electrocardiograms Taking messages Taking X-rays Removing sutures Uploading dhandling Giving injections Greeting patients Handling correspondence Healthcare plans Hospital procedures Insurance procedures Issue resolution Laboratory testing Managing client invoices Managing emails Managing expectations Managing objections Medical billing Medical documents Medical terminology Medical vocabulary Office practices Patient education Patient forms Patient interaction Patient registration Patient statements Patient support Patient tracking Pharmacology Practice management Preparing specimens Preventive medical services Reception duties Reducing no - shows Regulatory impacts Resolving problems Scheduling appointments Staff administration Telephone etiquette Taking electrocardiograms Taking messages Taking X-rays Removing sutures Uploading dHandling correspondence Healthcare plans Hospital procedures Insurance procedures Issue resolution Laboratory testing Managing client invoices Managing emails Managing expectations Managing objections Medical billing Medical documents Medical terminology Medical vocabulary Office practices Patient education Patient forms Patient interaction Patient registration Patient statements Patient support Patient tracking Pharmacology Practice management Preparing specimens Preventive medical services Reception duties Reducing no - shows Regulatory impacts Resolving problems Scheduling appointments Staff administration Telephone etiquette Taking electrocardiograms Taking messages Taking X-rays Removing sutures Uploading documents

Performs specific activities required to handle medications in an effective and timely manner, assures appropriate storage and accurate delivery of needed medications and displays comprehensive knowledge of, and conforms to, hospital and department policies and procedures.

Focused on high standards and quality, while maintaining profitable margins SKILLS Effective planner Institutional and batch cooking Strong attention to safe food handling procedures Works well Under pressure Food presentation talent Makes quick decisions Hospitality and service industry background Able to handle a fast pace environment

Job Related Training: Making the Transition form Staff to Supervisor — SEP 2011 Microsoft Excel 2007 — AUG 2011 GSA Smartpay Conference — AUG 2011 DON Purchase Card CitiDirect Cardholder Certification Course (Version: 1)-- APR 2009 DOD Govt Purchase Card CLG001 Section 891 — APR 2009 NSPS iSuccess — JUL 2008 NSPS 101 — JUN 2008 / OCT 2007 GSA SmartPay Travel Card — JUN 2007 DON Fleet Card User Certification Course (Version: 1)-- MAR 2006 / DEC 2005 Advanced Excel 2000 — JUN 2004 Interviews and Interrogation Understanding Subconscious Cues — MAR 2004 EEO Counselor Training for New Counselors — DEC 2003 Excel 2000 — Level 2 — SEP 2003 Windows 2000 — Level 1 — AUG 2003 High Impact Communication Skills for Women — JUL 2003 How to Handle People with Tact and Skill — JUN 2003 Excel 2000 — Level 1 — SEP 2001 Beginning Windows 98 — AUG 2001 Effective Listening — JUN 1998 Civilian Employee Assistance Program — JAN 1997 Civilian Personnel Procedures — OCT 1996 NAVSUP Simplified Acquisition Procedures — MAY 1996 NAVSUP Commercial Purchase Card Course — APR 1996 SCAAIR Ammunition Course — NOV 1995 Word Perfect 5.1 / QDOS — AUG 1992 ADP (QDOS / DBASE / ETC)-- AUG 1990

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients

Professional Duties & Responsibilities Managed all daily operations in each zone of Ford's Trim and Chassis Departments Oversaw manufacturing processes, 120 employee team, and final product quality Served on company Continuous Progress Improvement teams developing best practices Observed product manufacturing process and recommended improvement strategies Reduced personnel overtime, manpower, and production scrap while increasing efficiency Identified design flaws, offered remedial measures, and implemented changes Received numerous awards for process and product improvement recommendations Ensured product and manufacturing process compliance with all applicable laws Chosen to lead the launch of multiple products from Ford's Kentucky and Kansas plants Directed and improved the 2009 F - 150 Product Development Launch Team Met all production and launch timelines while remaining compliant with ISO - 9001 standards Responsible for the enforcement of all safety protocols and procedures Handled union contract negotiations and grievance discourses Leader of and participant in Ford's Diversity Committee Participated in company workshops focused on environmental preservation techniques Performed environmental safety examinations including air and chemical emission testing Maintained machinery ensuring effective and safe operation Completed all assignments in a professional and positive manner

Director of Cardiopulmonary Services — Duties & Responsibilities Direct and evaluate cardiopulmonary department and personnel ensuring effective and profitable operations Recruit and train staff in hospital policies, procedures, best practices, and corporate branding Increase gross revenue from $ 540,000 to $ 3.9 million in 6 years through marketing and management initiatives Set and strictly adhere to departmental budgets and schedules Utilize strong management experience to drive operations in an efficient and professional manner Proven ability to handle multiple projects in fast paced, high pressure environments Responsible for project conception, analysis, development, and launch Develop and implement pulmonary function lab with stress pulmonary functionality, nuclear stress testing program, CPOE, and cardiopulmonary rehabilitation program Design and launch successful marketing strategy for Sleep Lab including all collateral materials Proficient in industry applicable software including Word, Excel, Power Point, Pac's, CPSI, and All Scripts Build and strengthen professional relationship with community leaders, coworkers, and industry figures Represent company with poise, integrity, and positivity

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, law, medicine, and sales Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Perform all duties with positivity, professionalism, and integrity

Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple locations Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism

Customer Service Specialist — Duties & Responsibilities Provide customer service across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Responsible for accounts receivable, accounts payable, payroll, and company budgets Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new staff members in daily operations, billing, and company policies Oversaw all financial records, bookkeeping, and accounts payable / receivable Responsible for scheduling of all patient appointments, procedures, and follow - ups Handled all company correspondence ensuring professional image and reputation Served as first point of company contact with clients and general public Provided excellent customer service ensuring client satisfaction and repeat business Maintained confidential client and patient information database Opened new patient accounts and upgraded existing files Inventoried company office supplies and replenished as needed Performed additional administrative duties including faxes and phones Conducted all responsibilities in courteous, polite, and positive manner

Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and efficient operations Directed customer service department resulting in client satisfaction and repeat business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner

Customer Service Specialist — Duties & Responsibilities Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee customer service personnel resulting in efficient and effective operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, and community leaders Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Collaborate with junior team members to create the best consumer experience possible Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services as needed Perform all duties with positivity, professionalism, and integrity