By automating essential aspects of client service, your law firm will be well on its way toward taking these 7 steps that will create consistently
happy legal clients.
Not exact matches
The site openly states they've matched more than 100,000
happy couples and that they assist their
clients with
legal and visa support, if necessary.
This will make
clients happy because it reduces the cost of your
legal services.
Sonia Gallagher, JD http://www.TimeForLifeNow.com Helping you control the direction of your
legal career, get more
clients, more profits, more free time, and... be a
Happier lawyer!
Tying this back into the evolving billing model that is emerging in the
legal sector, this may mean sacrificing a bit on the traditional billable hour model in order to make sure the
client is
happy with the cost of your services, as well as the quality.
By allowing me to focus on performing your
legal research and writing, you will improve your relationships with
clients and the courts; you will be able to devote more attention to depositions,
client consultations, and negotiations; and most important of all, you will be
happier because you will have more free time to do the things you want, whether in your practice or your personal life.
This is a way to think through how you restructure a law firm so that everybody who works there can be
happier, all the
clients who it serves can be
happier, and the value that you produce and the value of the
legal solutions that you deliver can increase.
By comparison if one has a wealthy, sophisticated
client who would (or might) be
happy to spend even more money on a
legal specialist with an expected greater chance of a successful outcome, shouldn't a lawyer explore the possibility of adding someone to the team?
«Observations After Six Months on
Legal Blog Watch Main Keeping
Clients Happy by Doing Everything Wrong»
I have literally thousands of
clients who are very
happy with (a) the quality of the
legal services I rendered, (b) the fee I charged them, and (c) how I treated them on a personal level.
If you don't know how to sell
legal services than you're not going to be
happy as a lawyer unless you're going to go work for somebody else and somebody else is going to be selling the
legal services because if you can't be comfortable and effective at selling
legal services than you're not going to run your firm, your firm is going to run you and
clients come to us for sound advice, for guidance, for judgement and we have to be the lawyers.
We are always
happy to answer any questions our current or prospective
clients may have regarding our powerful, innovative case and
legal matter management system!
Not only will they continue to use your
legal services when needed,
happy clients also function as an ideal referral source that directly leads to new
clients.
We are
happy to work with our
clients with regard to meeting their needs and reducing the costs of the
legal services.
So, as I mentioned before, business intelligence gives you that business focus, practical, contextual
legal advice or enables you to give that
legal advice that'll make your
clients happy with your work and more likely to reach out to you in the future and refer you to others.
In a challenging
legal economy that demands efficiency, CiteRight lets lawyers deliver
legal research in volume with lower overhead, faster turnaround times, fewer costly mistakes, and
happier, more satisfied
clients.
I talked to an attorney this week who wanted to get some more reviews posted online from
happy clients following the completion of their
legal services.
John Warchus, Partner in the Commercial team said: «The Business Club gives Moore Blatch an opportunity to reach a potential new
client base and we would be really
happy to speak to any London Scottish member about our high quality
legal services and what we could offer them or their business.»
Henry has also written two ABA - published best - selling books, Law & Reorder:
Legal Industry Solutions for Restructure, Retention, Promotion & Work / Life Balance (author, 2010) and Finding Bliss: Innovative
Legal Models for
Happy Clients &
Happy Lawyers (co-author, 2015).
At the end of the day, you are going to be a
happier lawyer and you are going to make more money at the end of the day, and you are going to have a better name in your
legal community against other attorneys and potential
clients as well.
Legal Week's»Em ployee Satisfaction Report 2013» found that while employees are increasingly
happy with the quality of work and calibre of
clients, lawyers feel less engaged on a personal level, with «costs not careers taking priority» last year.
We'll be back in 2016 with more of our
legal industry video reviews however here's a neat little video from North London based law firm Darlingtons Solicitors — although it makes many of the claims we are all familiar with in law firm promo videos — great team, great skills, great growth etc — it is the first we've seen that says that above all our success is due to having
happy and loyal
clients!
While
legal billing codes might seem like an added annoyance to an attorney's billing efforts at first, they can be easily incorporated with automated billing software, and can lead to more streamlined billing / collection efforts, better internal budgeting and management of projects, and
happier clients.
For those who are reluctant to explore their
legal options, Virginia bankruptcy attorney Robert Weed offers free bankruptcy consultation consultation for potential
clients to get their questions answered and start towards becoming
happy and debt free.
A small minority of lawyers and law firms, for reasons of personality or branding or both, do pay attention to the «how» of
legal services, and they reap the benefit of
happier clients (and often,
happier lawyers).
She is the author of LAW & REORDER:
Legal Industry Solutions for Restructure, Retention, Promotion & Work / Life Balance (ABA, 2010) and co-author of FINDING BLISS: Innovative
Legal Models for
Happy Clients &
Happy Lawyers (ABA, 2015).
How you treat the
client from your first consultation through your representation and beyond will not only determine whether the
client is
happy with your work and will pay your bills, but it will also dictate the way in which your
client discusses your services with others, whether they return to you for
legal services in the future, and whether they refer additional business to you.
Over at Chambers, the company made
legal marketers the world over
happy when it increased the number of
client references you can provide in a submission up to a new limit of 20.
There's also a portion of the market where they're quite
happy to have pricing, or a
legal project management professional, or someone else on the business side of the law firm attend a pitch meeting with a
client.
Scott Vine at Information Overlord chimes in to predict that the e-book reader (Kindle, Iliad, Sony, etc.) represents the light at the end of the tunnel for
legal publishers: «[I] f I were a lawyer, who could have all the
legal journals I wanted and all the
legal texts I wanted — displayed as they would be in a «traditional» print run — all on one device that I could keep in my desk or take with me to
client meetings etc., then I would be a very
happy bunny.»
My office handles those matters on a regular basis, and we are
happy to help our divorcing
clients make sure their important
legal documents are up to date.
Eileen is privileged to work with
clients who courageously confront challenging dilemmas and pursue the kind of success that transcends «
legal victories» by seeking clarity about what it takes to create the possibility of a
happy life.