Not exact matches
Also, there is already
specialist software and
hardware required by most major car manufacturers to allow dealers to do stuff beyond diagnostics like sensor calibration, firmware updates, etc., yet they
support the diagnostic standard, so your last bullet doesn't hold water with me.
That's because the cracking audio problems reported by some users are, according to a «top - tier» Googgle
Support specialist, is actually caused by
hardware and, therefore, can't be fixed through software alone.
¥ Solid ability to build manage and lead a team of A / V
specialists ¥ Adept at working with subcontractors and managing remote operations ¥ Strong knowledge of Mac and PC
hardware and software operations ¥ Ability to provide a wide range of A / V technical
support ¥ Adept at prioritizing through efficient organizational skills ¥ Strong professional work ethic
IT
Support Specialists are the everyday heroes who provide assistance to people with the use of computer
hardware and software, including printing, installation, word - processing, electronic mail, and operating systems.
Computer and Information Systems Manager, Computer Systems Analyst, Computer Software Engineer, Computer
Hardware Engineer, Computer Programmer, Computer
Support Specialist, Network Systems Analyst, Web Developer, Web Master
A
support specialist is a technical professional who mainly handles the tasks of providing first - level Information Technology - related software and
hardware support to internal users and external customers.
Technology
Support Specialists offer assistance related to technical,
hardware, and software problems.
IT
support technicians also referred to as desktop
support technicians or computer
support specialists, offer technical and maintenance assistance to users experiencing issues with their
hardware and software systems.
Support Specialists provide technical assistance to customers and intervene in case of software or
hardware problems.
A Blackberry
Support Specialist position to help customers with my technical skills for solving problems related to the operating systems,
hardware and software of their Blackberry devices.
Design and integrate corporate networks, including wired and wireless networks, firewalls, email, storage, and remote access solutions PC
Support Specialist 4/1/2010 — 5/1/2012 United Bank of Boston — Boston, MA Took daily calls and provided deskside support to end - users, and diagnose technical issues for hardware, including desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applic
Support Specialist 4/1/2010 — 5/1/2012 United Bank of Boston — Boston, MA Took daily calls and provided deskside
support to end - users, and diagnose technical issues for hardware, including desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applic
support to end - users, and diagnose technical issues for
hardware, including desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applications.
Skill Highlights Tier 1 and Tier 2 technical
support Technical writing Troubleshooting and diagnosis Operations management End - User training Deskside and remote
support Professional Experience Information Technology
Specialist 6/1/2014 — Current Grandover Resort and Conference Center — Greensboro, NC Install advanced networking
hardware and software and perform routine procedures such as backups and installation of service releases.
• Looking for a position at Metropolitan Business Solutions as a Help Desk
Specialist providing exceptional technical
support to customers and ensuring that problems with
hardware and software are resolved immediately.
Jefferson Pilot Data Services • Charlotte, Memphis, NC, TN 12/1983 — 02/1993 Product
Support Specialist / Senior Customer Service Installed and
supported computer software and
hardware for broadcast stations nationwide, including management of accounts receivable, inventory management, sales and billing.
NET, SQL, Linux, Networking, CRM, PC
hardware, IIS, C, DOS, IT administration, Microsoft Windows 3x / 95/98 / 2000 / XP / Vista / 2003, Website design, software sales, channel (reseller) account management, project management, WiFi, Cisco, Dell, Hewlett Packard, Symbol, Intermec, PSC, systems engineer, product
support specialist, technical
specialist, technical analyst, network administrator
Communications Functions Designer / Graphic Artist / Illustrator Central Intelligence Agency... 57 Defense Security Service... 51 International Paper... 47 State Farm... 25 The McGraw - Hill Companies... 50 Vanguard... 69 Journalist PPL Corporation... 32, 33 Public Relations
Specialist Boy Scouts of America... 49 Girl Scouts of the USA... 53 PPL Corporation... 32, 33 State Farm... 25 Technical Writer Boy Scouts of America... 49 Defense Security Service... 51 PPL Corporation... 32, 33 Writer / Editor Central Intelligence Agency... 57 Girl Scouts of the USA... 53 PPL Corporation... 32, 33 State Farm... 25 Vanguard... 69 Computer / Technical Functions Artificial Intelligence
Specialist Air Force Civilian Service... 10 The Johns Hopkins University Applied Physics Laboratory... 17 Data Processor / MIS International Paper... 47 Macy's, Inc.... 13 McKesson... 19 The McGraw - Hill Companies... 50 Database Management
Specialist Bell Helicopter Textron... 30 Defense Security Service... 51 Girl Scouts of the USA... 53 International Paper... 47 McKesson... 19 PPL Corporation... 32, 33 Job Choices: Diversity Edition National Association of Colleges and Employers
Hardware Designer NAVAIR - Naval Air Systems Command... 7 Information Systems
Specialist Air Force Civilian Service... 10 Central Intelligence Agency... 57 Defense Security Service... 51 International Paper... 47 McKesson... 19 Philip Morris USA, an Altria company... 1 PPL Corporation... 32, 33 The Johns Hopkins University Applied Physics Laboratory... 17 The McGraw - Hill Companies... 50 Network
Support / Data Communications
Specialist Air Force Civilian Service... 10 Defense Security Service... 51 Girl Scouts of the USA... 53 International Paper... 47 Macy's, Inc.... 13 PPL Corporation... 32, 33 State Farm... 25 The Johns Hopkins University Applied Physics Laboratory... 17 The McGraw - Hill Companies... 50 Operations Analyst Defense Security Service... 51 International Paper... 47 NAVAIR - Naval Air Systems Command... 7 Programmer Girl Scouts of the USA... 53 International Paper... 47 Macy's, Inc.... 13 McKesson... 19 PPL Corporation... 32, 33 State Farm... 25 The McGraw - Hill Companies... 50 Vanguard... 69 Software Designer Macy's, Inc.... 13 NAVAIR - Naval Air Systems Command... 7 The McGraw - Hill Companies... 50 Vanguard... 69 79 Table of Contents for the Digital Edition of Job Choices - February 2013 - Diversity Edition Job Choices - February 2013 Diversity Edition Contents Opportunities by Employer / Website Index From Campus to Career Timeline: From Campus to Career Building the Skills That Employers Want What Employers Want Playing Fair: Your Rights and Responsibilities as a Job Seeker 10 Tips for Using Social Media in Your Job Search The Art of Writing Job - Search Letters Sample Letters A Step - by - Step Guide to a Winning Resume Sample Resumes Are You Demonstrating These on Your Resume?
MAHEC's Education & Information Technology department is seeking a Technology
Specialist I position, responsible for
support to users on a wide variety of
hardware, software, videoconferencing and digital educational technology.
IT
Support Specialist 7/1/2000 — 3/1/2006 Clinton Investments — New York, NY Delivered technical assistance and support for incoming queries and issues relating to computer systems, software, and ha
Support Specialist 7/1/2000 — 3/1/2006 Clinton Investments — New York, NY Delivered technical assistance and
support for incoming queries and issues relating to computer systems, software, and ha
support for incoming queries and issues relating to computer systems, software, and
hardware.
Hardware Technicians, also known as Hardware Information Technicians or Computer Support Specialists, are responsible for the upkeep of computer hardware and can give users basic instructions on how to use hardware com
Hardware Technicians, also known as
Hardware Information Technicians or Computer Support Specialists, are responsible for the upkeep of computer hardware and can give users basic instructions on how to use hardware com
Hardware Information Technicians or Computer
Support Specialists, are responsible for the upkeep of computer
hardware and can give users basic instructions on how to use hardware com
hardware and can give users basic instructions on how to use
hardware com
hardware components.
WorldBank, Washington • D.C. 2003 — 2004 Desktop
Support Specialist Provided Tier2 support for South Asia Region of WorldBank with oversight for all technical issues related to hardware support for Dell Desktop / Laptop computer (Win2K / XP), software support for MSOffice Suite, Internet Explorer, and various off the shelf pr
Support Specialist Provided Tier2
support for South Asia Region of WorldBank with oversight for all technical issues related to hardware support for Dell Desktop / Laptop computer (Win2K / XP), software support for MSOffice Suite, Internet Explorer, and various off the shelf pr
support for South Asia Region of WorldBank with oversight for all technical issues related to
hardware support for Dell Desktop / Laptop computer (Win2K / XP), software support for MSOffice Suite, Internet Explorer, and various off the shelf pr
support for Dell Desktop / Laptop computer (Win2K / XP), software
support for MSOffice Suite, Internet Explorer, and various off the shelf pr
support for MSOffice Suite, Internet Explorer, and various off the shelf products.
This is an actual resume example of a Senior Team Lead
Support Specialist Contractor who works in the
Hardware Engineers and
Specialists Industry.
SUMMARY Detail - oriented Systems Management
Specialist with expertise in managing and operation of IT
hardware, software, communications, application solutions and the resources to plan, develop, test, deliver, and
support engineered services and products.
Tags for this Online Resume: DHCP (Dynamic Host Configuration Protocol), DHCP Server, Domain Name System, Dos, Email, File Server, File Transfer Protocol,
Hardware / Systems, Help Desk, Help Desk
Support, it jobs, Desktop service
specialist
SUMMARY: * Experienced technical
support specialist with strong knowledge of networking,
hardware, software and printer configuration and troubleshooting.
Summary: * Over 8 years of experience as IT Technician, System Technical
Support, Analyst Support, Desktop Specialist * Experienced in installing, troubleshooting, resolving and updating various PC hardware / software * Provided Deskside support to Install, troubleshoot, updated software and hardware * Experienced in providing in - person support, phone support to end users on a variety of IT related issues * Performed LAN
Support, Analyst
Support, Desktop Specialist * Experienced in installing, troubleshooting, resolving and updating various PC hardware / software * Provided Deskside support to Install, troubleshoot, updated software and hardware * Experienced in providing in - person support, phone support to end users on a variety of IT related issues * Performed LAN
Support, Desktop
Specialist * Experienced in installing, troubleshooting, resolving and updating various PC
hardware / software * Provided Deskside
support to Install, troubleshoot, updated software and hardware * Experienced in providing in - person support, phone support to end users on a variety of IT related issues * Performed LAN
support to Install, troubleshoot, updated software and
hardware * Experienced in providing in - person
support, phone support to end users on a variety of IT related issues * Performed LAN
support, phone
support to end users on a variety of IT related issues * Performed LAN
support to end users on a variety of IT related issues * Performed LAN and...
Tags for this Online Resume: Sierra Vista AZ Desktop
Specialist, Automatic Call Distribution, Microsoft office,
Hardware / Systems, Microsoft Windows,
Support Services, Novell Netware, Software, Sierra Vista, AZ Help Desk, Technical Services, Trainer
You are Qualified if you have experienced in any of these roles: IT Field Service Technician / Desktop
Support / IT Desktop Support / Computer Hardware Technician / Laptop Hardware Technician / Field Service Technician II / IT Support / Computer Repair Technician / Desktop Support Technician / IT Hardware Technician / IT Support Specialist / Field service Technician II / Information System Analyst / PC technician / Laptop Technician / Senior service Technician / IT Specialist II / Onsite Laptop Technician / Onsite PC Technician / IT Support Technician Senior / Laptop Repair Technician / Laptop Hardware support / Dell Laptop Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support / IT Desktop
Support / Computer Hardware Technician / Laptop Hardware Technician / Field Service Technician II / IT Support / Computer Repair Technician / Desktop Support Technician / IT Hardware Technician / IT Support Specialist / Field service Technician II / Information System Analyst / PC technician / Laptop Technician / Senior service Technician / IT Specialist II / Onsite Laptop Technician / Onsite PC Technician / IT Support Technician Senior / Laptop Repair Technician / Laptop Hardware support / Dell Laptop Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support / Computer
Hardware Technician / Laptop
Hardware Technician / Field Service Technician II / IT
Support / Computer Repair Technician / Desktop Support Technician / IT Hardware Technician / IT Support Specialist / Field service Technician II / Information System Analyst / PC technician / Laptop Technician / Senior service Technician / IT Specialist II / Onsite Laptop Technician / Onsite PC Technician / IT Support Technician Senior / Laptop Repair Technician / Laptop Hardware support / Dell Laptop Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support / Computer Repair Technician / Desktop
Support Technician / IT Hardware Technician / IT Support Specialist / Field service Technician II / Information System Analyst / PC technician / Laptop Technician / Senior service Technician / IT Specialist II / Onsite Laptop Technician / Onsite PC Technician / IT Support Technician Senior / Laptop Repair Technician / Laptop Hardware support / Dell Laptop Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Technician / IT
Hardware Technician / IT
Support Specialist / Field service Technician II / Information System Analyst / PC technician / Laptop Technician / Senior service Technician / IT Specialist II / Onsite Laptop Technician / Onsite PC Technician / IT Support Technician Senior / Laptop Repair Technician / Laptop Hardware support / Dell Laptop Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Specialist / Field service Technician II / Information System Analyst / PC technician / Laptop Technician / Senior service Technician / IT
Specialist II / Onsite Laptop Technician / Onsite PC Technician / IT
Support Technician Senior / Laptop Repair Technician / Laptop Hardware support / Dell Laptop Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Technician Senior / Laptop Repair Technician / Laptop
Hardware support / Dell Laptop Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
support / Dell Laptop
Hardware Technician / Dell Technician / Dell Product Technician / HP Laptop Technician / Hp Product Technician / Laptop Repair Expert / Laptop Technician II / Senior Laptop Technician / Laptop Repair Expert / Computer Solutions Technician II / Associate IT
Support Technician / PC Technician II / Level II Desktop Technician / IT support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Technician / PC Technician II / Level II Desktop Technician / IT
support Technician / IT support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
support Technician / IT
support Engineer / Junior IT Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
support Engineer / Junior IT
Specialist / Computer Lab Technician / Certified Computer Technician / Computer Service Technician Level II / IT Technician II / Client Field Desktop
Support Technician / Hardware Technician / PC Imaging Technician / Information Technology Customer support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Technician /
Hardware Technician / PC Imaging Technician / Information Technology Customer
support Technician / PC Technician 2 / Personal Computer Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
support Technician / PC Technician 2 / Personal Computer
Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Technician / Service Desk Technician / IT Service Desk Analyst / IT Systems Technician / IT
Support Center Analyst II / IT Help Desk Technician / IT Specialist II / System Administration / Datacenter Operations Technician / Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Center Analyst II / IT Help Desk Technician / IT
Specialist II / System Administration / Datacenter Operations Technician /
Hardware Installation Technicians / Service Technician II / CompTIA A + Technician / Computer Assistant / IT Laptop Refresh Technician / Deployment Technician / On - site Service or
Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop Support Technician II / Desktop Support Techni
Support Technician / Appliance Repair Technician / Deployment Technician II / Desktop
Support Technician II / Desktop Support Techni
Support Technician II / Desktop
Support Techni
Support Technician II
SUMMARY: * Experienced technical
support specialist with strong knowledge of,
hardware, software and printer configuration and troubleshooting.
(Information Systems
Specialist,
Support Technician I,
Support Technician and Production, Network Operations Center Analyst,
Support Analyst, Level II (NOC)-RRB- * Proficient with network
hardware such as switches, routers, servers and cabling.
Professional Experience Broadcasting Board of Governors (Washington, DC) 09/2009 — 11/2011 IT
Specialist (07/2010 — 11/2011) • Maintained TrackIt Help Desk Management System records keeping senior leadership informed of critical situations • Provided front line phone
support for computer software and
hardware end users • Assisted in the relocation of all types of end user computer equipment as directed • Installed
hardware, peripheral components, and software on user desktop computers • Configured desktops for users including capturing network printers and configuring email clients • Troubleshot a wide variety of personal computer software and
hardware issues in a timely and effective manner • Configured client email on agency Blackberry and iPhones • Ensured prompt, efficient and satisfactory response to all clients • Utilized proficiencies in 3 languages to communicate with clients of diverse, multicultural backgrounds
Honeywell Control Systems Ltd. (Bracknell, England) 9/1979 — 4/1984 Systems
Support Engineer • Oversaw hardware and software interfacing, automated hardware and software, and operating systems • Provided specialist technical support to TDC 2000 / 3000/4500 range of real - time process control computers • Served multiple departments and applications including contracts, sales, and sales support services • Completed four year technical apprenticeship learning all aspects of computer operation, service, and
Support Engineer • Oversaw
hardware and software interfacing, automated
hardware and software, and operating systems • Provided
specialist technical
support to TDC 2000 / 3000/4500 range of real - time process control computers • Served multiple departments and applications including contracts, sales, and sales support services • Completed four year technical apprenticeship learning all aspects of computer operation, service, and
support to TDC 2000 / 3000/4500 range of real - time process control computers • Served multiple departments and applications including contracts, sales, and sales
support services • Completed four year technical apprenticeship learning all aspects of computer operation, service, and
support services • Completed four year technical apprenticeship learning all aspects of computer operation, service, and repair