Medical and
health services managers plan, direct, coordinate and supervise the delivery of health care.
Salary range: $ 69,035 $ 125,507 Minimum training: Bachelor's degree Job description: Medical and
health services managers plan, direct, coordinate and supervise the delivery of health care.
Not exact matches
Through its more than 9,800 retail locations, more than 1,100 walk - in medical clinics, a leading pharmacy benefits
manager with more than 94 million
plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy
services, and a leading stand - alone Medicare Part D prescription drug
plan, the company enables people, businesses and communities to manage
health in more affordable and effective ways.
As an overlay on Collaborative PBM Cloud ™, AdvanceESM ™ (Enterprise
Service Manager) extracts and consolidates information across all departments of the PBM, providing
plan sponsors with a 360 ° view enhancing critical
health / financial decision - making resulting in best outcomes.
Therefore, the target audience includes national and local public
health policy - makers, implementers and
managers of maternal and child
health programmes,
health care facility
managers, nongovernmental organizations (NGOs), professional societies involved in the
planning and management of maternal and child
health services,
health care professionals (including nurses, midwives, general medical practitioners and obstetricians) and academic staff involved in training
health care professionals.
Position:
Manager —
Service Planning, Office of Population
Health Genomics Organisation: Office of Population
Health Genomics (OPHG) Area of work: Bioinformatics, Registries Member of:
Led marketing team of
service line and
health plan managers, and effectively managed annual budget in excess of $ 3 million.
Detail - oriented medical or
health services manager professional with strong experience in organizational financial
planning, budgeting, operations, staffing and quality care provision.
Care
Manager • Communicate with patients to assess their individual needs and document findings • Consult with healthcare professionals to determine which
health services need to be provided • Contact insurance companies to determine if patients»
health plans cover prescribed treatment • Educate patients about general preventative and home care practices • Create and keep record of patients» records and ensure patient privacy constantly • Handle staff scheduling duties and ensure that all shifts are appropriately covered • Manage recruitment, selection, training and placement of healthcare staff • Liaise with medical and non-medical staff such as volunteers and social
services • Gather data to ensure that budgets are properly adhered to • Procure supplies and equipment for the facility •
Plan and implement strategic changes to improve patient
service delivery • Handle facility communications along with clinical governance and audits
CAREER HIGHLIGHTS • 7 + years of experience working as an Assistant Nurse
Manager • Highly skilled in assessing,
planning and evaluating patient care techniques • In - depth knowledge of promoting and maintaining
health system
service standards • Hands on experience in creating a patient - focused environment • Proven ability to work calmly in emergencies
Tags for this Online Resume: Instructional Design, Business Analyst, Technical Writer, Leadership, Performance Consultant, Consultant, System Design, ISD, Program
Manager,
Health, Safety, Environment, HSE, Instructional Systems Design,
Manager, Project
Manager, Team Lead, Documentation Coordinating, Curriculum Development, Editing, Adobe Captivate 9, Articulate, Storyline, MicroSoft Office Suite, Visio, LMS, LCMS, Houston, TX, 77035, remote, Instructional Systems Design
Manager, eLearning, Mentoring, Budgeting, Adult Learning, Innovative Learning Strategies, Consulting, Strategic
Planning, Training, Development, Team Leadership, Team Development, Design Consistent Training Experiences, Process Improvement, ADDIE, Hands - On Application Based Training, Curriculum Design, Learning Management Systems, Visual Oral / Design Courses, Virtual In - Personal Training, Instructional Design Projects, Performance Management, Client Relations, Needs Assessment, Blended Learning Experiences, Customer
Service, Training Industry Trends, Metrics Design, Documentation, Target Audience Learning, Web - Based Applications, Team Oriented Environment
Tags for this Online Resume: Head of Healthcare Operations,
Health Services Administror, Marketing Product / Program
Manager, Strong Work Ethic, Intelligent, Results Driven, Director of New Program & Product Development, Global Product Launches, Strategic
Planning, Marcom Collateral, Lead Generation, Global Sales Training / Mktg Communications
Manager, ROI / Financial Analysis, Increasing Revenue + Reducing Costs, Microsoft Windows Expert computer skills +, MBA - UNC Chapel Hill, BSN from Duke + RN in North Carolina, BSBA in Hospitality Management, Brand Management, Process Improvement, Registered Nurse - BSN, Healthcare Operations / Management, Start - ups, Hiring, Training & Firing
WORK HISTORY Customer
Service — Green Iguana Bar and Grill Tampa, FL 2008 to Present Medicare / Medicaid
Plan Specialist — Universal
Health Care St. Petersburg, FL 2009 to 2010 Customer
Service — Beef O» Brady's Tampa, FL 2007 to 2008 Customer
Service Representative — Verizon, Tampa, FL 2007 Office
Manager — The Dallas Bull, Tampa, FL 2006 to 2007 United Prescription
Services Tampa, FL Pharmacy Technician / Drug Compounding Specialist 2005 to 2006 Customer
Service Representative — Temple Terrace Animal and Bird Hospital Tampa, FL 2004 to 2005 Customer
Service Representative — Safari Animal Clinic, Tampa, FL 2000 to 2003
Medical and
health services managers, also referred to as healthcare executives or healthcare administrators,
plan, direct, coordinate, and supervise the delivery of healthcare.
Tags for this Online Resume: counselor, social
services, mental
health, therapist, DCF, assessment, psychosocial, treatment
plan, children, families, case
manager, TCM, referral, coordinate
Tags for this Online Resume: Human Resources
Manager, Human Resources Director, Senior Human Resources
Manager, Strategic Human Resources Management, Research, Competency models, People review, HR Communications, Employee Engagement and Employment Brand Management, Managing a Results Driven Team, Strategic Business
Planning and Reporting, Group Facilitation and Conflict Resolution, Culture Change and Managing Diversity, Organisation Restructuring, Recruitment and Retention, Compensation and Benefits, Managing Skill Shortages, Industrial Relations, Safety and the Environment, Executive Coaching and Mentoring, Corporate
Services Management, Project Management, Distance management, Remote location, Senior Business Partner, Private sector, Public sector, Education sector, Professional
Services,
Health sector, Housing sector, Risk and assurance, Information Technology, IT, Hospitality sector, Legal sector, Accounting sector, Strategic Agility, Influencing and Negotiating, Developing Recruitment Strategies and Corporate Training Programmes, Diversity Management, including Indigenous Human Resources Development, Human Resources Development, People Management, Improving business performance through Organisation Development, Technical Knowledge, Problem Solving and Decision Making, Navigate Hurdles and Sensitive Issues, Client Responsiveness, Communication, Consulting and Monitoring, Team Development, Leadership and Achievement, Integrity, Honesty and Trust, Professionalism and Self Management, Relationship Building and Working with Others, Relationship Management, Continuous Improvement, International Industry Expert, Policy Development, Appreciative Inquiry, Coaching, Mentoring, Technical Training, Employment Brand
Manager, Executive, Legislation, Employee relations, Unions, Fellow, Certified, Outstanding employee, Succession
Planning, Career Development, Analysis and targeted development of talent and high potential programmes, Performance Management, Collective Bargaining and Disputes Resolution,
Health and Safety, Employee Wellness, Employee Assistance Programmes, Pyschographic Profiling, Not - for - profit sector, Building sector, Emergency Management, Business Continuity, Risk Management, Compliance, Governance, Pandemic
Planning and Risk Mitigation, People Capability, Media sector, Advising, Leadership and management development
Genesis Care
Health Plan, Seattle • WA 2002 — 2004
Health Plan Services Manager Oversaw operations of
Health Plan Management
Services and performed recruitment, training and performance evaluation and disciplinary actions for all personnel.
Clear One
Health Plans, Bend • OR 2006 — 2010 Pharmacy
Services Technician Followed managed care practices, created member and group utilization reports in EXCEL, submitted new pharmacy benefits to Pharmacy Benefit
Manager, maintained and added all new information to pharmacy benefits grid for company wide use, wrote pharmacy benefit section of member handbook, pharmacy call center customer
service, data entry, performed prior authorizations for step therapy and non formulary medications.
KEY DUTIES OF RECRUITMENT CONSULTANT * Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with
health and safety legislation and promptly refer any concerns to the branch
manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the
services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement *
Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer
service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training
Tags for this Online Resume: Management,
Planning, Strategic
Planning, Child Care, HYGIENE,
Services, Therapy, Assessments, Discharge
Planning, outpatient rehabilitation, Director of Clinical
Services, Program
Manager for Adolescents, Mental
Health Social Work Inpatient
Professional Experience TIAA - CREF (New York, NY) 3/2006 — 7/2010 Institutional Client Relationship
Manager • Administered retirement
plan benefits ensuring accurate, timely, and legally compliant operations • Hired, trained, and supervised junior financial
services staff • Proficient in interpretation and application of IRS, ERISA, and related regulatory schemes • Created and implemented client training program to ensure understanding of company products • Assisted external auditors guaranteeing comprehensive and accurate analysis of business
health • Prepared and presented annual benefits report to CFO, senior leadership, and benefits staff • Represented company at industry events, product demonstrations, and annual benefit fairs • Provided exceptional customer
service resulting in client satisfaction and repeat business
Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications
Manager • Lead the strategic direction and implementation of all public relations and communication functions to achieve American Red Cross Blood
Services collection goals and organizational objectives • Collaborate with Chapter counterparts to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications
plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local enti
plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success •
Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local enti
Plan and implement employee award and recognition programs to honor milestone achievements, customer
service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and
Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local entities
Retail Sales
Manager — Duties & Responsibilities Oversee customer
service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer
service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and
services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action
plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial
health Provide additional operational support including communications, data entry, and other tasks as needed
Retail Sales
Manager — Duties & Responsibilities Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and
services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action
plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial
health Provide additional operational support including communications, data entry, and other tasks as needed
Worked as a Staff Instructor at Capital
Health Systems, Trenton, NJ; Private Consultant at Deloitte Consulting, Nycomed Amerham, Bristol Myers Squibb & Worldwide Medical
Services; A / R Supervisor / Trainer, Accounts
Manager, Medical Coordinator, Training
Manager & Assistant Director at John O Wilson Center, Location; Home Instructor & Long Term Sub at Board of Education, Trenton, NJ; Instructor & Program Acceptance Facilitator at Mercer County Community College, Trenton, NJ; Community Relations Liaison, Program Development Specialist & Marketing / Sales Associate at Garden State
Health Plan, State of New Jersey, Trenton, NJ
Insurance Underwriter — Duties & Responsibilities Experienced
manager with expertise in underwriting, sales, marketing, and customer
service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee
health insurance underwriting determining client insurability and company risk Discover client needs, tailor insurance packages, and present quotes Utilize industry software to analyze risk, generate quotes, and author reports for senior leadership Build and strengthen professional relationships with internal sales representatives and external brokers Consistently exceed sales goals through networking, in personal sales, cold calling, and other tactics Recognized and promoted for exceptional team management, sales, and customer
service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action
plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Provide exceptional customer
service resulting in client satisfaction and repeat business Set and strictly adhere to departmental budgets and timelines Represent company brand with poise, integrity, and positivity Continually participate in ongoing professional development opportunities to enhance skill set
Resort
Manager — Duties & Responsibilities Directed all daily operations, customer
service, personnel, and finances for multiple hotels and resorts Increased Guest
Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts
Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial
health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable
health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer
service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Professional Duties & Responsibilities Directed all daily operations, customer
service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting in increased business
Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant
managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial
health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable
health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer
service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Social Worker — Duties & Responsibilities Successfully serve as a psychiatric social worker and practice
manager for multiple institutions Perform crisis intervention, adult, geriatric, child, and adolescent case management and therapy Counsel patients facing depression, substance abuse, bipolar disorder, dementia, and schizophrenia Serve survivors of domestic violence, rape, robbery, child abuse, suicide, and other traumatic events Responsible for 24 hour on call crisis intervention for multiple hospital emergency rooms Complete psychosocial assessments to ensure appropriate patient diagnosis and care Design and implement treatment
plans including medication and individual / group / family therapy sessions Attend weekly team meetings to assess patient progress and document in the DAP system Review psychometric and psychological reports and provide feedback to patients and families Provide clients and family members with guidance and referrals to community resources Maintain contact with family members and encouraged their involvement in patient treatment Performed discharge
planning including nursing home placement, home
health, medication needs, transportation and Passport screening, extended in - patient and out - patient mental
health services Serve as public speaker, referral development committee member, and marketing / financial advisor
Additionally, it correlates a «good» self -
manager with a set of pertinent qualities: having knowledge of their condition; following a treatment
plan of which they actively share in decisions with
health professionals; monitoring and managing signs, symptoms and impacts of their condition on their physical, emotional and social life; adopting lifestyles to promote
health; and having confidence and access to use support
services [12].
This follows in line with psychology and other mental
health trade organizations» promotion and lobbying for more and more business in the family courts over the past two decades, performing a panoply of various and sundry
services such as non-lawyer mediation, «parenting
plan development», acting as case
managers or special masters or «parenting coordinators», doing custody evaluations, opining as litigant - hired expert witnesses and consultants, managing supervised visitation centers, teaching parenting classes, and so forth.