Sentences with phrase «help desk support»

Professional Experience Marine Corps Network Operations Security Center (Quantico, VA) 12/2008 — Present Information Technology Project Manager • Serve as Project Manager responsible for Network Enterprise Services strategic plans and process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and facilitate the turnover to the operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC SIPRNet
Tags for this Online Resume: STAR Patient Processing, STAR Medical Records, McKesson HzERM, STAR ESD, Forms and Menu Certification, Help Desk Support, McKesson STAR Patient Processing, McKesson STAR Medical Records, McKesson STAR ESD, McKesson STAR Forms and Menu Certification, HEAT, and Remedy Help Desk Support, Project Implementation, Consultanting, McKesson Paragon Medical Records and Registration, Cerner Registration EMPI, HL7 Interfaces, ADT (Admission, Discharge, Transfers), Customer Support, Integrated Testin, Revenue Cycle Soultions, Project Management, Customer Relationship Management and Resolution, SQL, Java Scripting, Mirth Connect
The sample below is for a Systems Engineer Help Desk Support Resume.
L3 Communications, Pentagon • DC 2000 — Present L3 Communications, CCSC, Fort Detrick • MD 2007 — Present Systems Engineer / Help Desk Support Provided guidance and leadership with respect to the diagnosis and resolution of issues and outages in response to incidents reported by customers.
General Consulting Corporation (Glen Gardner, NJ) 02/2000 — 08/2002 Technical Consultant (On Site with Lucent Technologies) • Assessed data quality and managed Q&A resolution for user sites • Responsible for desktop data remediation and help desk support • Researched and analyzed software updates presented by software manufacturers • Maintained web pages for technology team • Monitored production process
Help Desk Support Installation of hardware & software products Upgrades and Antivirus support Resolution and Problem Solving Abilities MAC, MS Windows & MS Office Suite VPN, LANDesk & Citrix Active Directory Domain Services & GPO's S...
I've worked in IT Technical, Desktop, Network and Help desk Support for over ten years.
Tags for this Online Resume: Help Desk, Help Desk Support, Support, SharePoint, Sharepoint Technologies, Technical Writing, Infrastructure, Project Control, Project Controls, Security
Career Summary: * More than 15 years of world - class experience in delivering Information Technology services such as Help Desk support, videoconferencing, Audio - Visual services, Telepresence and various aspects of VTC support.
Tags for this Online Resume: Help Desk, Help Desk Support, Support, Adobe Photoshop, Advertising, Graphic Design, Messaging, Microsoft PowerPoint, Social Media, Web, it jobs, java, linux, software
Tags for this Online Resume: Help Desk, Help Desk Support, Support, Citrix, Configure, Systems Administrator, Distribution, Email, Inter-Tel, Motorola
Tags for this Online Resume: Cabling, Help Desk, Help Desk Support, Network Administration, Networking, Project Management, Project Manager, Support, Network Security, Security
Tags for this Online Resume: Help Desk, Help Desk Support, Security, Support, Training, Filing, HyperText Markup Language, Operating Systems, SharePoint, Sharepoint Technologies, Configuration Manager
Tags for this Online Resume: Troubleshooting, Help Desk Support, Laptop Computer, Active Directory, Data Center Management, Server Install, Back Up & Restore, Customer Service, Information Technology, Technical Support, Desktop Computer, OS Imaging
Tags for this Online Resume: Active Directory, Associate of the Society of Actuaries, Attention to Detail, Cisco, Configure, English Language, Focus, Hardware / Systems, Help Desk Support, Information Technology
My skills and experiences include: Apple IOS iPhone and iPad Avaya Computer Hardware Setup / Upgrade Dell Computers HP computers Desktop PC Laptops Notebooks Apple IOS iPhone and iPad Inventory Management Printers Scanners Troubleshooting Help Desk Support LAN Administration Microsoft Exchange Windows 7 and Win...
SUMMARY: Accomplished Senior Help Desk professional with 15 + years in computer operations, technical and help desk support.
Tags for this Online Resume: Accounts Payable, Billing, Cisco, Cisco Switches, Configure, Data Migration, Dell, Help Desk, Help Desk Support, Oracle
Tags for this Online Resume: Help Desk Support, Citrix, Gateway, Information Technology, Security, Support, Active Directory, Adobe, Adobe Acrobat, Apple, End User support, customer service
Tags for this Online Resume: Bilingual, Security, Configure, Customer Service, customer service skills, FACETS, Hardware / Systems, Help Desk, Help Desk Support, Information Technology
Tags for this Online Resume: DHCP (Dynamic Host Configuration Protocol), DHCP Server, Domain Name System, Dos, Email, File Server, File Transfer Protocol, Hardware / Systems, Help Desk, Help Desk Support, it jobs, Desktop service specialist
Effectively trained end users on program usage and help desk support when appropriate.
Expertise in Microsoft Windows Operating Systems - 95 thru Vista, Hardware and Software Packages, Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance.
Using effective sample resume phrases as mentioned above is a first step writing a great IT Help Desk Support resume.
Be sure to include your I see IT Help Desk Support resume prior work experience from retail restaurants hotels and so forth to show that you will deliver excellent customer service.
Struggling to write a great IT Help Desk Support resume?
Often I see IT Help Desk Support professional that list technical skills but do not speak to their communication skills.
My Technical background spans from IT / Help Desk support to advance network troubleshooting and repair.
The in your I see IT Help Desk Support job search.
We will show you a few easy steps to make your IT Help Desk Support resume stand out from the crowd and offer some sample resume phrases specifically for the IT IT Help Desk Support resume.
Effective sample resume phrases for the IT Help Desk Support resume include, «A real people - person, friendly, warm, and strong interpersonal skills, good listener, great communicator, tactful, ability to resolve conflict»
Tags for this Online Resume: call center, it help desk support, customer care, windows, resolution specialist, customer service rep
Good news, today we will show you what makes a great IT Help Desk Support resume.
Installed, setup, and monitored local area networks and provide Tier I and II Help Desk support, and escalate tickets when expedient resolve is not available.
A great way to demonstrate your strong communication skills in your IT Help Desk Support resume is to include previous experience in training and coaching.
Remember that IT Help Desk support service and is a service, as such customers this critical.
Crafting a It Help Desk Support resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
Qualifications: Nineteen years of progressive experience in system deployment and integration and maintaining complex network systems as well as providing help desk support.
Tags for this Online Resume: Help Desk, Networking, Unisys, Scheduling, Call Center, Data Processing, Geographic Information System, Help Desk Support, Infrastructure, Management
Qualifications: Nineteen years of progressive experience in Systems Deployment, Integration and maintaining complex network systems as well as providing Help Desk Support.
Information Systems Department The IS Support Analyst will be responsible for Help Desk support including answering, logging, tracking and problem resolution of all IS support calls.
Tags for this Online Resume: Information Technology, Database Management, Help Desk Support, Computer / network, MS Office, working knowledge of software, hardware, networking, operating systems.
I have eleven years experience in Help Desk Support and am looking for contract employment.
Tags for this Online Resume: Active Directory, Cabling, Dell, Help Desk, Help Desk Support, Install, Laptop Computer, Microsoft, Microsoft Access, Microsoft Active Directory, Analyst, it jobs, CompTIA A +, Network Engineer, Security Analyst
Tags for this Online Resume: JCL, Batch Scheduling, Data Transmission Engineer, UNIX, Help Desk Support, Mainframe Operations Analyst, Desktop Support, CA7, Control - M, AutoSys Scheduling, Sterling Commerce Software, Connect Direct
The Job I'm looking for is Help desk Support position.
Tags for this Online Resume: Email, Help Desk, Remedy, Support, Technical Support, Documentation, Web, Help Desk Support, ABS, Call Center
CAREER SUMMARY: Over 30 years of progressive experience in project control, finance / accounting, business process, marketing \ business development, systems implementation / conversion, training, website administration and help desk support for a large Government contractor.
Tags for this Online Resume: Editing, Help desk support, Creative writing, Technical writing, IT, Problem analysis, Customer support, Technical editing, Communications
Tags for this Online Resume: inventory, training, receiving, lead, superviosr, help desk support, Warehouse Mangement System, Stocke Keeping Administration
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