Sentences with phrase «help desk tickets»
Significantly reduced fixed asset Help Desk tickets by assisting business with key identification of errors.
http://www.resumemycareer.com/
Fulfill IT Help Desk tickets.
Create help desk tickets in COBR EDI Application and reset user passwords after user verification via EDI Application.
Provided global assistance in problem - solving web - based training program related to Remedy Help Desk tickets for Partners, Managers, and other Associates by troubleshooting using Net - Meeting.
Six years of experience in an IT support role with Madison Manufacturing, documenting / resolving help desk tickets, installing / repairing / upgrading equipment and peripherals, and creating mailboxes and accounts while ensuring optimal system functionality and minimizing downtime.
Documented help desk tickets / resolutions and assisted in daily administrations of Novell Netware 411 Network
Provided supervision to help desk personal during a managerial transition - reducing help desk tickets by 66 %
Performed diagnostics and troubleshooting of system issues, document help desk tickets and resolutions.
Technical engineer, responsible for start to finish IT resolution of help desk tickets and network refresh deployments.
Conducted diagnostics and troubleshoot system issues, documented help desk tickets / resolutions, and updated inventory lists.
Managed the deployment of aging gateway with an enterprise - class Cisco VPN solution reducing overall help desk tickets by 40 % due to malfunctioning equipment.
Performed diagnostics and troubleshooting of system issues, documented help desk tickets / resolutions, and maintained equipment inventory lists.
Aggressively troubleshot all help desk tickets within the company's SLA and with high customer satisfaction
Created help desk tickets for security remediation (e.g. removing objects that threatened security postures like malware / rootkit, p2p program, etc..)
Help Desk Support, January 2002 - May 2005, Nero Systems Corporation, Jacksonville FL Managed Help Desk services which included answering help desk tickets through online assistance, performing remote assistance on staff desktops, and documenting reports from service calls.
Documented help desk tickets / resolutions, and provided overall assistance in daily administration of a Novell Netware 4.11 Network.
Performs diagnostics and troubleshooting of system issues, documents help desk tickets / resolutions, and maintains equipment inventory lists.
LIBRARY STAFF If you work in a library and need to access an e-resource, statistics or documentation, please contact HSLC Support to open a Help Desk ticket for support.
Tier II - III MACD support for Help Desk ticket remediation for various geographically disbursed locations
Maintained the help desk ticket tracking and accountability system by way of BMC Remedy (Incident Management) while ensuring asset management accountability via BMC Remedy Asset Management module.
The LMS Administrator will manage Fords Learning Management System working from Ford Motor Companys... CMS, DMS, help desk ticketing systems, etc).
* Experience with working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets).
Primary Responsibilities: Cisco VoIP Environment, Network Monitoring, Help Desk Ticketing and General Systems Management.
Active Directory Worked with several help desk ticketing systems and assigned appropriate tickets to get problems resolved quickly Administered...
Not exact matches
The company promises assistance in less than a minute by phone or chat and in less than 30 minutes when you submit a help - desk ticket.
With that in mind, the UserVoice help desk has analyzed thousands of customer tickets and identified that people most appreciated getting fast answers (15 %) and solving their issues after just one interaction with customer support (46 %).
Mine your ticket history for these questions (something that's really easy to do if there's a help desk) and see the kind of queries received over the last holiday season.
If a high volume of complex questions is constantly bombarding your email, help desk or ticketing system, buyers will be less likely to go through with the sale.
Or, you could send a notification to the author each time a ticket is submitted to the help desk.
The most positive aspect of my project experience was in the area of program defect or operational usage support in that whenever I opened a support ticket via their help desk application, their technicians responded in a timely manner and resolved all issues to my satisfaction.
Desk.com is an online customer service software and support ticket help desk application for small business and fast - growing companies.
LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket / email management, knowledge base management and the state - of - the - art analytics for your online business.
Desk.com is an online customer service software and support ticket help desk application for small business and fast - growing companies.
LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket / email management, knowledge base management and the state - of - the - art analytics for your online business.
The district also added new procedures, including a help desk and ticketing system that gave teachers confidence to use technology in the classroom.
Together Northeastern leadership and Questeq realigned the district's technology workforce and added new procedures, including a help desk and ticketing system that gave teachers confidence to use technology in classrooms.
Multilingual staff at the 24 - hour front desk can give help and advice on the hotel and surrounding area, and there is free, valet parking, 24 - hour room service, complimentary Internet access in public areas, and a concierge service to help book tickets and tours.
The staff on the front desk were very friendly and helped us to book tickets to attractions during our stay to avoid the queues!
A ticket desk at the hotel itself can also help you decide on the best places to visit during your stay.
LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket / email management, knowledge base management and the state - of - the - art analytics for your online business.
Separate ticketing desks in the clubs can be lifesavers when travel plans get disrupted and help to avoid lengthy queues in the terminal.
There is also a full Tourist Desk to help you with tickets to all theme parks and bus transfers also day trips.
The hotel offers also laundry and room service, and at the front desk, the hotel friendly staff will give you any advice you might need about Seville or help you booking tickets for shows.
Flora Restaurant makes deciding where to eat dinner easy, and our tour desk can help you arrange transportation or buy tickets for the next day's adventures.
Responsible for creating and resolving Help Desk job tickets using Remedy IT Service Management tool.
As we discussed during our conversation, as a volunteer at our IT Help Desk at XXX College, I frequently was able to resolve escalated trouble tickets, and found that I really enjoyed the process of talking frustrated tech users through their different issues.
Web based service desk software with help desk support, ticketing system, asset management and knowledge base.
For example, if the job is a Help Desk Technician, the keyword filter may include: Desktop support, tickets, server, configuration, Norton, etc... Simply put, if you do not have these keywords in your resume, it will be discarded by the ATS.
Open ticket with help desk and assist with resolving issue.
Acted as the point of contact for all incoming sales inquiries and as the primary help desk support for the San Diego Zoo's online ticket reseller box office.