Ultimately, by changing the routing at the switch, the company was able to decrease
hold time by 22 % without hiring additional agents.
Each day you advance, you increase
the hold time by 10 seconds.
It also reduced
hold times by automatically taking calls left on hold at one center and routing them to the other.
This is, admittedly painful for a few weeks, but remember that most puppies increase
their holding time by one - half - hour every week, so it's not too long before you will all be sleeping through an accident - free night.
Example: Participated on team that developed electronic customer account access, reducing customer
hold times by 4 minutes.
Implemented changes reducing
hold times by 60 %.
Not exact matches
A year ago, the London - based multinational undertook a study entitled «The World in 2050,» which projected Canada would be the only major developed economy to
hold its position in the world — at the No. 10 spot — at mid-century, largely because of the demand for its resources and its ties through immigration to emerging markets (which
by that
time will no longer be labelled as such).
AT&T has been pursuing video customers,
by buying satellite service DirecTV and agreeing to acquire
Time Warner (though that deal has been
held up
by antitrust cops).
NEXT
time you are sitting on
hold absorbing a business message from the company you just called, you might be surprised to find the engine for that service has been created
by Perth group Captivate Gl
According to reports
by Reuters, the Wall Street Journal, and the Financial
Times, the Redstone
holding company — National Amusements Inc., which controls 80 % of the votes at both Viacom and CBS — is expected to send a letter to both companies soon, recommending they discuss a merger.
Instead,
Held recommends posting relevant content two to three
times a week — but you don't want to drown out your visitors
by posting too often.
Yet before the holiday distractions take
hold, donors use this
time of the year to remember the sacrifices made
by the men and women serving in the U.S. military, and to support causes that help them when they return home.
By holding off on this investment, we knew we'd be creating headaches for ourselves later when it came
time to overlay a new inventory - tracking system on an operating retail chain.
«We are going to get the job done
by intercepting the firearms, intervening in the gangs and taking down the narcotics markets and
holding onto them,» Police Supt. Garry McCarthy said at the
time, according to ABC News.
The typical customer service experience is plagued
by ridiculous
hold times, ineffective solutions, and unhelpful customer service agents.
In short, you as the boss might just want to be helpful and supportive
by offering up these best practices, but nearly half the
time your employees feel they know how to do their jobs better than you and feel
held back
by your dictates.
May stunned investors
by putting Hinkley on
hold in July, just hours before a deal was to be signed, saying she needed
time to assess the project under which French utility firm EDF would build Britain's first new nuclear reactor in decades, backed
by $ 8 billion of Chinese cash.
The sometimes - activist hedge fund, founded
by billionaire Barry Rosenstein, also said it owns about 593,000 shares of Sprouts, which earlier this year
held preliminary talks to be taken private
by Cerberus Capital Management and merged with its Albertsons Cos. brand, people familiar with the matter said at the
time.
Rupert's son James, however, who is CEO of family
holding company 21st Century Fox, argued that it was long past
time for O'Reilly to leave, in order to try and mitigate some of the longer - term damage done
by the allegations and the advertising exodus.
«There was a
time when success was measured
by the title you
held at work, the size of your home, or the make of your car,» explains Sheryl Connelly, global consumer trends expert.
Backed
by institutional investors and often friends and family capital, search fund principals conduct a one -
time search to find, acquire and then run a privately
held business.
An architect
by training and the author of Design for Good, Cary delivered a presentation on Wednesday at the inaugural Fortune,
Time and Wallpaper * Brainstorm Design conference
held in Singapore, making the case that the same principles of design fundamental to the private sector should be applied social sector to address some of the world's most urgent issues.
By decreasing
hold times, customers will feel better serviced and may even spread the news about how impressed they were with the experience.
Our lives aren't any longer defined
by our work as they were at one
time, and for the ones
holding on to this demarcation, our resolve is going to soon become exhausted.
But that spot is now
held by Facebook (fb) CEO Mark Zuckerberg — the first
time the young billionaire has seen the top five.
The recent opening up of Myanmar to foreign investment has now created an opportunity for ASX listed Myanmar Metals to unlock Bawdwin's potential for the first
time since it was
held by Herbert Hoover's Burma Corporation almost a century ago.
Adele broke a different record
held by Swift in October when the video for her single «Hello» racked up 27.7 million views on Vivo, the top music video platform, in its first 24 hours, crushing Swift's «Bad Blood,» which viewers had watched 20.1 million
times.
There have been numerous
times when Musk's endeavors would have benefited
by having more capital, yet he has resisted the urge to take SpaceX public because the board of directors of a publicly -
held firm would undoubtedly force him to make changes in the company that would improve its profitability at the expense of its chances for reaching Mars.
A 10 -
times return over six years, a hypothetical
holding period, means an investor rate of return of 46 percent, although returns are inherently diluted
by other investments in the portfolio.
Universal and Focus are owned
by NBC Universal, a unit of Comcast Corp.; Sony, Columbia, Sony Screen Gems and Sony Pictures Classics are units of Sony Corp.; Paramount is owned
by Viacom Inc.; Disney, Pixar and Marvel are owned
by The Walt Disney Co.; Miramax is owned
by Filmyard
Holdings LLC; 20th Century Fox and Fox Searchlight are owned
by 21st Century Fox; Warner Bros. and New Line are units of
Time Warner Inc.; MGM is owned
by a group of former creditors including Highland Capital, Anchorage Advisors and Carl Icahn; Lionsgate is owned
by Lions Gate Entertainment Corp.; IFC is owned
by AMC Networks Inc.; Rogue is owned
by Relativity Media LLC.
By the way, I'm sure you're wondering: Dr. Zuckerberg reportedly
held the equivalent of about $ 60 million in Facebook stock at the
time of its IPO; if he
held onto it all, it would be worth about $ 167 million today.
By the
time he left the company in 2007, he
held a 1 percent stake in a $ 100 million company.
The deal has been
held up
by concerns about the influence Murdoch could wield over public opinion through owning all of the broadcaster as well as British newspapers including The
Times and The Sun.
The low liquidity levels are caused
by a combination of regulations, which make it less attractive for big banks to
hold inventories of bonds for dealing, and new forms of quick, computerised trading, which have the potential to move markets in
times of stress.
You can see what corporate ownership (even the kind dominated
by single families — think Walmart and the Waltons, not just the Sulzbergers and the New York
times) does to journalists: it causes them to
hold their fire.
First - quarter results, however, will be impacted
by one -
time writedowns as the banks reduce the value net deferred tax assets already
held on company balance sheets.
By the
time Bhakta went to raise funds from investors, he says he was transparent about his intentions to
hold on to the company for the long term.
A 2014 report from the New American Foundation estimated that 40 % of loan debt was
held by the 14 % of students seeking graduate degrees and the College Board found that graduate students borrow an average of nearly three
times more per year than undergraduates.
But, according to media reports, the proposed merger has a key fact in its favor:
Time Warner
holds only a single broadcast license — for an Atlanta TV station — which means the companies might avoid the FCC altogether altogether
by divesting the TV station.
At the
time of the show's premiere, however, Trump's Atlantic City casino
holdings were burdened
by $ 2 billion in bond debt that they struggled to repay, according to The New York
Times, which goes unmentioned in the first episode of «The Apprentice.»
These risks and uncertainties include: Gilead's ability to achieve its anticipated full year 2018 financial results; Gilead's ability to sustain growth in revenues for its antiviral and other programs; the risk that private and public payers may be reluctant to provide, or continue to provide, coverage or reimbursement for new products, including Vosevi, Yescarta, Epclusa, Harvoni, Genvoya, Odefsey, Descovy, Biktarvy and Vemlidy ®; austerity measures in European countries that may increase the amount of discount required on Gilead's products; an increase in discounts, chargebacks and rebates due to ongoing contracts and future negotiations with commercial and government payers; a larger than anticipated shift in payer mix to more highly discounted payer segments and geographic regions and decreases in treatment duration; availability of funding for state AIDS Drug Assistance Programs (ADAPs); continued fluctuations in ADAP purchases driven
by federal and state grant cycles which may not mirror patient demand and may cause fluctuations in Gilead's earnings; market share and price erosion caused
by the introduction of generic versions of Viread and Truvada, an uncertain global macroeconomic environment; and potential amendments to the Affordable Care Act or other government action that could have the effect of lowering prices or reducing the number of insured patients; the possibility of unfavorable results from clinical trials involving investigational compounds; Gilead's ability to initiate clinical trials in its currently anticipated timeframes; the levels of inventory
held by wholesalers and retailers which may cause fluctuations in Gilead's earnings; Kite's ability to develop and commercialize cell therapies utilizing the zinc finger nuclease technology platform and realize the benefits of the Sangamo partnership; Gilead's ability to submit new drug applications for new product candidates in the timelines currently anticipated; Gilead's ability to receive regulatory approvals in a timely manner or at all, for new and current products, including Biktarvy; Gilead's ability to successfully commercialize its products, including Biktarvy; the risk that physicians and patients may not see advantages of these products over other therapies and may therefore be reluctant to prescribe the products; Gilead's ability to successfully develop its hematology / oncology and inflammation / respiratory programs; safety and efficacy data from clinical studies may not warrant further development of Gilead's product candidates, including GS - 9620 and Yescarta in combination with Pfizer's utomilumab; Gilead's ability to pay dividends or complete its share repurchase program due to changes in its stock price, corporate or other market conditions; fluctuations in the foreign exchange rate of the U.S. dollar that may cause an unfavorable foreign currency exchange impact on Gilead's future revenues and pre-tax earnings; and other risks identified from
time to
time in Gilead's reports filed with the U.S. Securities and Exchange Commission (the SEC).
If the participant sells the ISO shares prior to the expiration of these
holding periods, the participant recognizes ordinary income at the
time of disposition equal to the excess if any, of the lesser of (1) the aggregate fair market value of the ISO shares at the date of exercise and (2) the amount received for the ISO shares, over the aggregate exercise price previously paid
by the participant.
Payment systems such as Apple Pay are on the rise, but as I've mentioned before, they may be
held back
by people's need to have identification cards with them at all
times.
For starters, a rate - hike in March
by the U.S. Fed is completely off the table, says Timmer, who expects the central bank will also signal that it intends to
hold at this level for some
time.
Executive sessions of independent directors are
held in connection with each regularly scheduled Board of Directors meeting and at other
times as necessary, and are chaired
by the Chairman of the Board of Directors.
Bengaluru: Another mutual fund, this
time one managed
by US - based investment firm Vanguard Group, has marked down the value of shares it
holds in India's largest e-commerce firm Flipkart Ltd..
Executive sessions of independent directors are
held in connection with each regularly scheduled board of directors meeting and at other
times as necessary, and are chaired
by the Lead Independent Director.
Except in the event of the optionee's death, if the shares are disposed of prior to the expiration of the statutory
holding periods (a «Disqualifying Disposition»), generally, the amount
by which the fair market value of the shares at the
time of exercise exceeds the total exercise price will be ordinary income.
A New York
Times investigation published last year found that the family had documented assets of more than $ 160 million, a conservative figure that did not include bank accounts, real estate, assets
held by proxies or other wealth not reflected in publicly available records.
Careful portfolio management, he said, would allow the central bank to absorb the losses over
time by trying to
hold bonds to maturity rather than selling at a loss.