The restaurant chain recently implemented an empowerment strategy to inspire its franchisees and staff to develop new menu items, as well as a guest experience program where team members can
honor guest requests and address issues without asking a manager first.
Not exact matches
«We are always striving to
honor the individual
requests of our
guests,» said Steve McNally, General Manager of Hyatt Carmel Highlands.
I didn't, but I saw Chris got blueberries every morning, and other
guests»
requests were
honored.