See what companies are making the right moves in staff promotions to increase
hotel guest satisfaction...
According to the annual North America
Hotel Guest Satisfaction Index Study, hotel guests» awareness of «property - initiated «green» programs» shot up in 2009: 66 % of hotel guests state that they are aware of their hotels» conservation efforts (up from 57 % in 2008).
Results are in for the latest J.D. Power and Associates consumer survey of
hotel guest satisfaction, and they include some pleasant (and not so pleasant) surprises for specific Marriott and InterContinental brands.
Cross-country differences in
hotel guest satisfaction A new study from Cornell University addresses differences across countries.
Hilton Garden Inn achieved first place in the most recent JD Power & Associates» European
Hotel Guest Satisfaction Index Study (2011).
Homewood Suites has been named «Top Extended - Stay Hotel» eight out of the past 10 years in the J.D. Power and Associates North America
Hotel Guest Satisfaction Index **.
The exemplary service and hospitality provided by the ladies and gentlemen of the The Ritz - Carlton have kept the company atop the J.D. Power and Associates
Hotel Guest Satisfaction Study for Luxury Hotel Brands for three consecutive years.
Hopefully this post will be read by many hotel managers who are looking for ways to improve
hotel guest satisfaction without any cost or with a little cost.
If you want to improve
hotel guest satisfaction you should explain to your staff that «Do not disturb» means «Do not disturb».
For the 12th - consecutive year, J.D. Power recognized St. Louis - based Drury Hotels as ranking «Highest in Guest Satisfaction Among Upper Midscale Hotel Chains» in its 2017 North America
Hotel Guest Satisfaction Index StudySM.
September 2003 Embassy Suites ranks highest in the upscale segment with the «Highest Guest Satisfaction Among Upscale Hotel Chains» award in the J.D. Power and Associates 2003 North America
Hotel Guest Satisfaction Index StudySM.
August 2000 Embassy Suites Hotels tops the all - suites segment with the «Highest Guest Satisfaction among All - Suite Hotel Chains» award in the J.D. Power and Associates 2000 Domestic
Hotel Guest Satisfaction StudySM.
Founded in 1973, Drury Hotels has been recognized by the J.D. Power 2017 North America
Hotel Guest Satisfaction Index Studysm,, earning the award for «Highest in Guest Satisfaction Among Upper Midscale Hotel Chains.»
The J.D. Power 2017 North America
Hotel Guest Satisfaction Index StudySM is based on responses from 63,109 guests who stayed in a hotel from May 2016 - May 2017.
See what companies are making the right moves in staff promotions to increase
hotel guest satisfaction and experience.
See what companies are making the right moves in staff promotions to increase
hotel guest satisfaction...
August 2000Embassy Suites Hotels tops the all - suites segment with the «Highest Guest Satisfaction Among All - Suite Hotel Chains» award in the J.D. Power and Associates 2000 Domestic
Hotel Guest Satisfaction StudySM.
MCLEAN, Va. - Today, Hilton Worldwide announced that two of its hotel brands received highest rankings in the J.D. Power and Associates 2012 North America
Hotel Guest Satisfaction Index StudySM.
Today, Hilton Worldwide announced that two of its 10 distinct brands landed top honors in the J.D. Power and Associates 2011 North America
Hotel Guest Satisfaction Index StudySM.
September 2003Embassy Suites Hotels ranks highest in the upscale segment with the «Highest Guest Satisfaction Among Upscale Hotel Chains» award in the J.D. Power and Associates 2003 North America
Hotel Guest Satisfaction Index StudySM.
MCLEAN, Va. - Today, Hilton Worldwide announced that its extended stay brand Homewood Suites by Hilton received the highest ranking in the J.D. Power 2013 North America
Hotel Guest Satisfaction Index StudySM in the upper extended stay segment.
The study measures overall
hotel guest satisfaction across seven hotel segments: Luxury, Upper Upscale, Upscale, Mid-Scale Full Service, Mid-Scale Limited Service, Economy / Budget and Extended Stay.
Best Western - branded hotels were top ranked in J.D. Power's 2017 North America
Hotel Guest Satisfaction Index Study — ranking first in breakfast (food and beverage category) for midscale; and second in overall guest satisfaction.
Today, Hilton Worldwide announced that its extended stay brand Homewood Suites by Hilton received the highest ranking in the J.D. Power 2013 North America
Hotel Guest Satisfaction Index StudySM in the upper extended stay segment.
Today, Hilton Worldwide announced that two of its hotel brands received highest rankings in the J.D. Power and Associates 2012 North America
Hotel Guest Satisfaction Index StudySM.
The J.D. Power North America
Hotel Guest Satisfaction Index Study has ranked the flagship Radisson brand at the bottom of the upscale heap for at least the past seven years.
See what companies are making the right moves in staff promotions to increase
hotel guest satisfaction and experience.
Not exact matches
The
hotel's superb improvements in both
guest satisfaction and Blue Energy Committee results were significant in...
Janucik was selected for this prestigious award based on his ability to increase
guest satisfaction and engagement while also growing food and beverage profits at the
hotel.
The findings are significant considering the billions spent on leisure travel in the U.S. With the summer travel season approaching, Zhang says
hotel managers should take note that there are certain factors they can not control when it comes to the overall
satisfaction of their
guests.
This is, then, calculated by the
hotel's real - world
Satisfaction and Loyalty Tracking Survey, used to rank guests» satisfaction with
Satisfaction and Loyalty Tracking Survey, used to rank
guests»
satisfaction with
satisfaction with their stay.
Radisson Blu is gearing up for its annual Blu Day on 27 September - a showcase of the brand and its celebrated hallmarks including free Internet, Yes I Can (SM) spirit of service and 100 %
Guest Satisfaction, across its portfolio of 40 Radisson Blu
hotels in Asia Pacific.
Their aim it to make
guests discover a new type of
hotel, were the whole experience is unique and unrepeatable, attention to detail, not only in the hardware, furniture, fabrics, design, tastes of the
hotel but also in the software of the
hotel, the service and our dedication to our
guests satisfaction.
In 2014, Eden Rock — St Barths and Oetker Collection, a most inspiring selection of
hotel masterpieces in the world, entered into a partnership and what was started by Remy de Haenen is strengthened globally to progress to even higher standards of detail, beauty and
guests»
satisfaction.
This award - winning mobile platform offers
hotels a fantastic range of services to allow them to increase service sales, improve
guest satisfaction, and grow mobile bookings.
With amenities like complimentary high - speed Internet access, a full fitness center, 24 - hour self - serve business center, a new conference center affording 12,000 sq ft of flexible venues, and valet parking, this historic North Shore
hotel ensures the
satisfaction of every
guest.
Among some of the most notable distinctions received in 2017, Business Travel News ® ranked Best Western Plus ® and Best Western number one in upper - mid-price and mid-price
hotel brands; Best Western Rewards ® (BWR ®) earned a top - five ranking by U.S. News & World Report's; and an impressive 1,956 Best Western branded
hotels globally received the 2017 TripAdvisor ® Certificate of Excellence recognition, yielding the brand's highest level of
guest satisfaction to date.
Seven key factors are examined within the segments to determine overall
satisfaction: reservation; check - in / check - out;
guest room; food and beverage;
hotel services;
hotel facilities; and cost and fees.
In just a few months, it has made its mark in the dynamic city of Cape Town which is a result of the team, driven by passion to always achieve the ultimate
guest satisfaction and the
hotels» fantastic facilities.
Within each segment, seven key measures determine overall
satisfaction, including: reservation; check - in / check - out;
guest room; food and beverage;
hotel services;
hotel facilities; and cost and fees.
Embassy Suites
Hotels and Homewood Suites by Hilton Ranked Highest within the North American
Guest Satisfaction Index
Within each segment, seven key measures to determine overall
satisfaction: reservation; check - in / check - out;
guest room; food and beverage;
hotel services;
hotel facilities; and cost and fees.
The study measures overall
guest satisfaction across eight
hotel segments: luxury; upper upscale; upscale; midscale full service; midscale; economy / budget; upper extended stay; and extended stay.
12/21/2017 BW Makes Debut in Central Delhi by Opening Two Properties Best Western Plus Central and Best Western Pearl 12/18/2017 BW Named «Best Debut
Hotel Chain» at 2017 India Hospitality Awards 12/11/2017 BW Outlines Vision For The Future At 11th Asian Members» Meeting 12/07/2017 BW Announces Jim Cosgrove as New Board Chairman 12/05/2017 BW Offers Holiday Bonus To Rewards Members 12/01/2017 BW Receives Gold Recommend Readers» Choice Award For Best Value 11/30/2017 BW's Ron Pohl Wins Silver In Best In Biz Awards 2017 11/28 / 2017 BW's Expansion Accelerates All Across Asia 11/09/2017 BW Lowers Free Nights To Only 10,000 Points This Fall And Winter 11/09/2017 BW Cites Increased
Guest Satisfaction Scores From Mobile
Guest Engagement Tool Pilot; Launches Across Full System 11/09/2017 BW Unveils Experiences By Best Western Rewards 11/09/2017 BW Introduces New Lines of Exclusive Bath Amenities 11/02/2017 BW Named AAA ® / CAA ® Lodging Partner For Ninth Consecutive Year 10/31/2017 BW SureStay
Hotel Group ® Eclipses 33 Properties Worldwide One Year After Launch 10/30/2017 BW Launches third soft brand, BW signature collectionSM by Best Western 10/26/2017 BW Breaks Ground on Dual - Branded Property in Austin, Texas 10/25/2017 BW Named Asia's Best Mid-Range
Hotel Chain Three Years in a Row 10/24/2017 BW Announces Arrival of BW Premier Collection ® in Mississippi 10/19/2017 BW Scores Top Ranked Breakfast by J.D. Power 10/09/2017 BW Issues Loyalty Program «Throwdown» To Competing
Hotel Brands 09/29/2017 BW Named Asia's Best Mid-Range
Hotel Brand For Eleventh Time 09/18/2017 BW Invites Travelers To Fall Into Double Rewards Points 09/15/2017 BW Introduces Three New
Hotels In Georgia 09/05/2017 BW Ranked Number One In Business Travel News» 2017
Hotel Brand Survey 08/24/2017 BW Signs Stunning Seafront Resort On Phu Quoc Island 08/21/2017 BW Announces New BW Premier
Hotel In Heart Of The Southwest 08/10/2017 BW Adds Best Western Premier Detroit Southfield
Hotel To Growing Portfolio 08/08/2017 BW Loyalty Program Receives Top Ranking From U.S. News & World Report ® 07/27/2017 BW Celebrates Groundbreaking of First GLō Property in Texas 07/17/2017 BW is Bringing BW Baggage Bucks Back 06/29/2017 Stratosphere and Aquarius
Hotels Join BW 06/21/2017 BW Achieves Record - Breaking Level of
Guest Satisfaction 06/15/2017 BW
Hotels & Resorts Debuts in Bali's Cultural Heart 06/14/2017 Illinois Beach Resort Joins BW Soft Brand 06/01/2017 Best Western Premier Brand Continues Growth in North America 05/25/2017 Litchfield Inn Joins BW Premier Collection 05/22/2017 2017 Best Western Rewards ® Summer Promotion 05/18/2017 Co-Branded Loyalty Program Study — Best Western 05/15/2017 BW Opens Upscale
Hotel in Malaysia 05/04/2017 Dorothy Dowling 2017 Silver Stevie ® Award Winner 04/26/2017 BW Introduces BW Baggage Bucks 04/24/2017 BW Debuts First New - Construction Dual - Branded Property 04/24/2017 BW Unveils Cutting - Edge Upscale
Hotel in Batam 04/05/2017 BW Unveils New Upscale Collection in Japan 04/03/2017 BW Partners with HotelPlanner to Launch BWGroups ℠ RFP Tool 03/28/2017 Best Western Premier NYC Gateway Opens in North Bergen, New Jersey 03/15/2017 BW Premier Collection Arrives in Asia 03/06/2017 BW Targets Quality Growth Across Asia 03/06/2017 BW Premier Collection Eclipses 75
Hotels Worldwide 03/06/2017 BW Touts Substantial International Growth 02/21/2017 BW Adds Blake
Hotel New Orleans to the BW Premier Collection 02/13/2017 BW Springs into the Season with New Rewards 02/01/2017 BW Makes Waves with First
Hotel at Inle Lake 01/23/2017 BW Further Enhances Award Winning Loyalty Program 01/23/2017 BW's «White Label» Franchise to Surge in 2017 01/19 / 2017 BW Announces First Vīb
Hotel to Open in Turkey 01/16/2017 BW Ranked # 2 in 2016 Best
Hotel Rewards Study
In 2017, Best Western announced an impressive 1,956 Best Western - branded
hotels globally received the 2017 TripAdvisor ® Certificate of Excellence recognition, yielding the brand's highest level of
guest satisfaction to date.
In his new role, Kapoor is responsible for all areas of the
hotel including future development of associates, product improvement, financial performance, profitability, brand compliance and
guest satisfaction.
As
hotels in San Pedro, Belize go, very few are able to rival Mayan Princess when it comes to location, services and overall
guest satisfaction.
Most
hotel management companies have most of their experience in chain
hotels or are looking to push their own brand, but Boutique Hospitality Managements roots have grown deep in unique independent
hotels and as such possess the precise experience to maneuver a boutique
hotel in a competitive market to maximize efficiencies, improve
guest satisfaction and ultimately increase profitability.
High
Guest Satisfaction The Collection's hotels garner consistently high guest satisfaction scores as well as high rankings on TripAdvisor lists in their respective mar
Guest Satisfaction The Collection's hotels garner consistently high guest satisfaction scores as well as high rankings on TripAdvisor lists in their respect
Satisfaction The Collection's
hotels garner consistently high
guest satisfaction scores as well as high rankings on TripAdvisor lists in their respective mar
guest satisfaction scores as well as high rankings on TripAdvisor lists in their respect
satisfaction scores as well as high rankings on TripAdvisor lists in their respective markets.
Boasting six dining options from formal sit - down restaurants offering traditional Asian delicacies to a grab - and - go bistro and extravagant
hotel longue and bar, The Capitol Hotel Tokyu gives guests craving culinary excellence a divine satisfac
hotel longue and bar, The Capitol
Hotel Tokyu gives guests craving culinary excellence a divine satisfac
Hotel Tokyu gives
guests craving culinary excellence a divine
satisfaction.