The example was used to show
how irrational some clients can be; even when your returns are in the top 1 % of all
investment managers out there, some people can still find something to complain about (as an aside, that is why the truly successful mutual fund managers quickly exit the public domain once they have made «enough», and then they tend to go super private by either managing their own money or investing privately on behalf of some particular clients that they know to be rational — when you're worth tens and tens of millions of dollars, you don't need to deal with people that don't truly believe that good value investing often means underperforming the S&P 500 at least one out of every three years).