You will discuss a business problem, and you are asked to analyze the situation,
identify key business issues, and discuss how you would address the problems involved.
HIGHLIGHTS OF QUALIFICATIONS • Approx 6 years of dedicated experience in the field of Information Technology • Proven record of providing service excellence by
identifying key business issues • Hands on experience in evaluating and validating analysis and developing recommendations for clients in the context of overall solution • In depth knowledge of determining clients» needs by supplementing standard assessment techniques • Highly skilled in managing fiscal operating budget and IT resources for optimization and support of operations
Not exact matches
Reputation Award — Sponsored by Chemicals Northwest This Award is in recognition of the organisation, company,
business unit or manufacturing site which can demonstrate excellence in managing or enhancing its external reputation with
key stakeholders in response to a specific,
identified opportunity, requirement or
issue.
According to Torrent Freak, speaking on a variety of piracy
issues, «One of the
key issues the United States
identified is the lack of enforcement against hosting companies that do
business with pirate sites.
While that primarily involves conducting in - depth background investigations on some of the
key players to
identify risk - related
issues, we have also
identified sources and gathered intelligence to get a better understanding of the reputation of
businesses as well.
• Proactively
identified business requirements of
key accounts and partnered with cross-functional teams effectively resolving all
issues, providing outstanding service and support.
Assessed recruitment trends and
identified key issues to present to
Business Unit Leaders and HR
Business Partners
Implemented a first of its kind Central Monitoring Function for all
key systems, designed to
identify and resolve
issues before they affect
business operations.
IT managers perform a huge array of duties including
identifying key client
business issues and determining clients» needs by supplementing standard assessment techniques and evaluating and validating analysis along with developing recommendations.
Proactively
identified business requirements of
key accounts and partnered with cross-functional teams effectively resolving all
issues.
Executive Management Duties & Responsibilities Provide effective solutions to complex
issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations,
business development tactics and industry competition
Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient
business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and
business development, creating new revenue channels and managing
key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand
key markets and potential
business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other
business metrics Act as a liaison between staff, clients, and other management members to resolve
issues in a timely manner
Professional Experience Accenture (Chicago, IL) 2007 — Present Consultant for Department of Defense (2008 — Present) • Collaborate with management and client counterparts to
identify key issues / risks and develop appropriate solutions, earning consistent high rankings for project success within peer group and managing resource regularly with little supervision • Develop procurement business processes models and sound functional designs for SAP Enterprise Resource Planning system • Lead system test phase for SAP Document Builder and Tech Quality (Material Management), holding responsibility for test case creation, data management, and status reporting • Identify cross-process gaps in custom functionality through systems design analyses, uncovering significant cost savings • Provide troubleshooting guidance by debugging software, working closely with technical counterparts during test / build phases of project to expedite issue resolution, including several hundred defects revealed through program testing • Obtain public trust clearance, issued by the US Department of
identify key issues / risks and develop appropriate solutions, earning consistent high rankings for project success within peer group and managing resource regularly with little supervision • Develop procurement
business processes models and sound functional designs for SAP Enterprise Resource Planning system • Lead system test phase for SAP Document Builder and Tech Quality (Material Management), holding responsibility for test case creation, data management, and status reporting •
Identify cross-process gaps in custom functionality through systems design analyses, uncovering significant cost savings • Provide troubleshooting guidance by debugging software, working closely with technical counterparts during test / build phases of project to expedite issue resolution, including several hundred defects revealed through program testing • Obtain public trust clearance, issued by the US Department of
Identify cross-process gaps in custom functionality through systems design analyses, uncovering significant cost savings • Provide troubleshooting guidance by debugging software, working closely with technical counterparts during test / build phases of project to expedite
issue resolution, including several hundred defects revealed through program testing • Obtain public trust clearance,
issued by the US Department of Defense
Professional Duties & Responsibilities Managed all aspects of branch location including personnel and daily operations Oversaw employee hiring, training, performance reviews, compensation, and termination Interfaced with
business, insurance, and investment partners to provide holistic client service Analyzed local, niche, and national markets to
identify potential sales opportunities for clients Generated significant revenue through successful leveraging of bank products and services Built long - term relationships with
key industry contacts to expand company reach and sales Conducted Management Self Assessments, audits, and compliance activities Monitored adherence to legal and corporate procedures protecting company and client assets Resolved escalated customer service
issues promptly, professionally, and effectively Implemented measures to significantly increase operational efficacy and efficiency
Identified and developed high potential employees increasing their value to the company Designed and implemented employee recognition program elevating corporate morale Performed teller services including cash handling and bank vault oversight Tracked sales referrals guaranteeing observance of proper procedures and policies Reviewed ledgers, branch audit logs, and closeout, balance, and M&D reports Provided excellent customer service resulting in client satisfaction and repeat
business
Sales Management and
Business Operations — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing sales presentations, overseeing branch operations / development, and the management of vendor relationships Collaborate in all phases of strategic planning with senior - level management, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of territory and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, pricing, and market trends Identify and utilize talent among team members with focused training efforts, targeted sales professional recruitment, and the promotion of a performance - based work environment Develop support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries, including contractor and inventory issues, and resolve them in an expedited manner, promoting sustained revenue growth through client retention Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the product and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to facilitate information flow and drive operational ef
Business Operations — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing sales presentations, overseeing branch operations / development, and the management of vendor relationships Collaborate in all phases of strategic planning with senior - level management, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of territory and potential clients, while furnishing oversight and guidance regarding effective
business acquisition strategies, pricing, and market trends Identify and utilize talent among team members with focused training efforts, targeted sales professional recruitment, and the promotion of a performance - based work environment Develop support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries, including contractor and inventory issues, and resolve them in an expedited manner, promoting sustained revenue growth through client retention Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the product and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to facilitate information flow and drive operational ef
business acquisition strategies, pricing, and market trends
Identify and utilize talent among team members with focused training efforts, targeted sales professional recruitment, and the promotion of a performance - based work environment Develop support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address
key client queries, including contractor and inventory
issues, and resolve them in an expedited manner, promoting sustained revenue growth through client retention Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the product and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to facilitate information flow and drive operational efficiency