Banks and credit unions frequently
implement bill payment services process in which money is immediately credited from your account into a trust account belonging to the bank.
Not exact matches
Dealing with customer issues including
payment for
services, patient complaints,
implementing corrective action to resolve issues and meet customer
service goals, and helping customers understand their
bills for
services rendered
SELECTED ACHIEVEMENTS • Trained 9 sets of medical
billers and coders in code set rules including ANSIx12, ICD, SNOWMED, LIONC and HCPCS • Designed and
implemented an information system for provision of seamless medical
billing services across multiple time zones • Decreased medical
billing time for each case by 50 % by providing in - depth training in
billing procedures • Developed strong liaison with 13 top insurance companies in the state which decreased the time it took to receive
payments by 66 %
• Analyze financial
services and solutions to ensure that all financial targets are met • Assist clients in managing their finances by developing and
implementing financial strategies for them • Keep in constant contact with clients to analyze their dynamic requirements and customize financial strategies accordingly • Prepare and manage invoices and assist in preparing periodic financial reports • Gather and synthesize financial and operating information about the company and create and update financial models • Draft presentations for debt providers and coordinate follow up procedures • Monitor and reconcile intercompany
payments and maintain client
billing information • Analyze corporate expense accounts and create and
implement strategies to minimize overhead costs
•
Implemented a series of quality assurance checks which reduced data entry errors by 85 % • Acquired commendation for «the most apt coding procedures performed by an employee in 2 years» by meticulously handling medical coding procedures, following quality control standards • Recorded patients» data including treatment records, insurance information and
bills and
payments • Set up
payment plans for patients, especially for delinquent accounts to expedite outstanding
payments • Audited records to ensure appropriate submission of
services and determine final diagnosis and procedures stated by healthcare providers • Evaluated each record to ensure that it complete and comprehensive • Ensured that any missing information was derived from source documents or healthcare providers / doctors
Receptionist — Kingley Corporation — Denver, CO — 6/2013 to Present • Greet customers in person and on the phone in a friendly and professional tone • Proofread internal and external memorandums, transcribe the handwriting of various staff members, and file and organize records on a daily basis • Introduce a more efficient, computerized bookkeeping system that exposed
payment discrepancies and
billing mistakes, saving the company an average of $ 10,000 per year • Perform scheduling, log keeping, and bookkeeping duties on a daily basisReceptionist — Barney & Billows, LLC — Denver, CO — 4/2009 to 6/2013 • Maintained an organized, welcoming, and comfortable visitor lobby and reception area • Provided excellent customer
service to visitors and callers while performing administration duties such as filing and reporting •
Implemented progressive database software to accelerate order processing, increasing the company's annual profits by 10 percent • Resolved customer complaints, answered customer inquiries, and provided quotes on products and packages in a timely manner