The resort collection will
implement new dessert items curated by pastry chef Antonio Bachour, a new app, and wristbands that allow guests to open their rooms without a
key card.
Professional Experience Ogilvy Action Experiential Marketing (Philadelphia, PA) 09/2010 — 12/2011 Manager • Managed varied initiatives for a nationwide leader in marketing resulting in increased sales and client generation • Designed and
implemented integrated marketing campaigns including all collateral material • Responsible for
key accounts including the American Express Premier Rewards Gold
card • Consistently recognized for outstanding leadership of the American Express account • Met and exceeded daily sales goals making the Philadelphia market the top in the nation • Trained new employees in sales, marketing, and customer service best practices • Studied client literature becoming an expert on their products and services • Generated daily reports, sales summaries, and sales data through company data bases • Delivered exceptional customer service resulting in client satisfaction, account upgrades, and referrals