Sentences with phrase «in operational oversight»

Experienced and knowledgeable United States Army DoD Intelligence Specialist with 29 years providing intelligence support, demonstrating a proven track record in operational oversight and support for Fires Support Brigade of the 82d Airborne Division and subordinate units.

My past work experience and extensive educational success has shaped me into an employee with skills in Operational oversight, Project Management and broad based problem resolutions.

Not exact matches

Wells Fargo said in a release that within 60 days it will provide details to the Fed about a plan for enhancing the board's governance oversight and the company's compliance and operational risk management.

The initial investments are expected to become operational starting in May 2018, and will be managed directly by ELLAAL GOLDBERG SA, with oversight from a bilateral executive media board, which will receive and analyze the investment proposals within the Romanian market.

Months after the de Blasio administration promised it would be operational, New Yorkers still don't have a way to pay bail online, an oversight that advocates contend results in unnecessary jail time for defendants.

«In addition, postings of Assistant Inspectors - General of Police to Zonal Commands and Commissioners of Police to State Commands are made by the same body that is saddled with the oversight functions on the Nigeria Police Force based on recommendation of the IGP, who knows the operational competence and chemistry of the officers.

The Office of School Administration provides oversight and operational support, supervision, intervention strategies and accountability systems to schools and school leaders to ensure that students in all MPS schools receive effective instruction and have a safe, supportive learning environment that supports high student achievement.

While I am involved in the day - to - day operational and instructional decisions of the school, my role in that regard is to provide oversight, advise and consent to our highly capable principal.

The Board does not utilize the information contained in those documents in its oversight; rather, the Board has adopted a Financial Performance Framework and an Operational Performance Framework for its purposes in monitoring the charter holders in its portfolio.

According to Ease Entertainment, critical aspects of the entertainment industry such as production management and corporate oversight have significantly lagged in the adoption of new technologies that can offer considerable economic and operational benefits.

Ms. Simon will continue in her role as General Manager for the Stonewall Jackson Hotel & Conference Center in Staunton, VA, while taking on the operational oversight of three additional hotels.

Established in 1996 as the first voluntary GHG registry in the world, ACR has over 15 years of unparalleled voluntary carbon market experience in the development of rigorous, science - based offset methodologies and operational experience in the oversight of offset project verification, registration, offset issuance and retirement reporting.

ARB's approval of ACR as an OPR signals that ACR has met stringent regulatory requirements including technical expertise in carbon offset protocols; extensive experience in the oversight of offset project listing, registration, independent verification and issuance; operational know - how in offset registry management; and a solid understanding of the regulation underpinning the compliance offset program.

In preparing to receive my BA Degree in Finance this spring from the University of Maine, I have acquired a breadth of knowledge and skills in subjects including financial management, investment strategies, market research and analysis, business ethics, accounting, and operational oversighIn preparing to receive my BA Degree in Finance this spring from the University of Maine, I have acquired a breadth of knowledge and skills in subjects including financial management, investment strategies, market research and analysis, business ethics, accounting, and operational oversighin Finance this spring from the University of Maine, I have acquired a breadth of knowledge and skills in subjects including financial management, investment strategies, market research and analysis, business ethics, accounting, and operational oversighin subjects including financial management, investment strategies, market research and analysis, business ethics, accounting, and operational oversight.

Seasoned, savvy and detail - oriented Healthcare Infrastructure Management with more than 15 - years experience in providing detailed Operational support and service, Project Management expertise, and cost control measures to plan, document, track, trend and report progress, testing, and project oversight.

This services as a good reference example for anyone that has experience as a COO or serving in a high level management position with Operational oversight.

If you are searching for an experienced, knowledgeable and dedicated Operations Management professional who will generate significant insight in outstanding and knowledgeable service and support, and develop and oversee successful operational oversight, please contact me to arrange an interview.

My skills in academic operational oversight have been finely honed, and I am confident my strengths and achievements will make an immediate and positive impact on your school.

Promoted to oversee the strategic management and operational oversight of the company's Global Business Development and Operations in order to provide streamlined operations, reduced operating costs, and greater profitability.

A non-executive director's resume differs from an executive resume in that it emphasizes skills relevant to a more advisory or oversight - focused vs. operational, role.

Provided support and oversight in establishing remediation plans to resolve gaps in operational risk management practices at assigned business units and / or corporate functions.

• Extensive expertise in oversight of all staff development and training that drives superior customer - centric service and support and accurate operational oversight.

My skills in academic operational oversight have been finely honed, and I am confident my additional strengths will readily translate to your environment.

Provide strategic oversight of operational and financial functions for this national law firm specializing in debt settlement and bankruptcy, including the establishment of annual and quarterly planning processes, profit and operations reporting, and Human Resources functions.

• Competent in maintaining oversight of operational aspects of clinical projects and ensuring compliance • Proven ability to organize tracking, management and reporting of clinical study budgets

• Successfully (and within the parameters of dignity) evicte a resident who had not paid his rent in over six months and had refused to vacate the apartment • Increase interest in the resident building by marketing the premises aggressively, resulting in increased occupation of apartments • Train, mentor and lead personnel to meet the operational, accounting and custodial needs of the resident building • Establish rents according to market rates by performing detailed research activities • Handle oversight of property including systems, procedures, annual reviews and placement of personnel • Attract tenants by performing a series of marketing activities and obtaining referrals from current tenants • Collect rents on designated dates and ensure that all bills are promptly paid

Resume Content James Wilson 589 Birch Road, Plainfield, OH 11111 555.892.9076 [email protected] Summary General manager with over 15 years of experience in project management, operational oversight, team leadership, efficiency optimization and strategic planning.

Responsible for directing and leading all contractor in - plant testing leading up to the system Operational Test, oversight of formal developmental testing, setting configuration management policies and ensuring that all phases of quality assurance were followed as relates to the software development statement of work.

SUMMARY OF QUALIFICATIONS A highly skilled Medical Operational and Pharmacy Benefit Manager with expertise in oversight of Third Party Administrator processes and performance.

SUMMARY OF QUALIFICATIONS I am an experienced professional manager with years of practical oversight and a strong background in operational performance, customer service, call centers, management and staff development, budgeting, tracking key point indicators, sales and marketing, promotions, training development and instructing, as well as properties, facilities and maintenance experience.

In the absence of the store manager, was responsible for opening and / or closing the store, supervision of employees, oversight of sales, guest service, and all operational functions.

Operational Specialist (2007 to 2009) Global Command and Control Technical Expert assigned to the USS Curtis Wilber stationed in Yokosuka, Japan with oversight for the Naval Ships GCCS picture while out to sea monitoring air and surface radars in development of accurate surface picture.

• Assist in daily Operations and EHS activities, of billion - dollar Energy Plant and assume Operational oversight in Manager's absence.

PROFESSIONAL EXPERIENCE Siemens Healthcare, Malvern • PA 2006 — Present Business Development Manager (2012 — Present) Provide guidance in establishing proposal overhaul of 2 offsite facilities for Siemens One and Siemens Diagnostics and provide operational oversight with budget management for Executive Briefing Center focused on cost containment strategies that effectively reduced expenditures by 8.5 %.

Managed a $ 2M 22 - Classroom training facility and lab with oversight for equipment valued at $ 6.1 M. Incorporated operational risk management in all facets of production, course development and instruction.

Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to facilitate information flow and drive operational efficiency

Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner

United States Army (Various Locations) 2/1992 — 5/1997 Training Supervisor — Fort Hood, TX (5/1996 — 5/1997) • Supervised a staff of over 20 safety and security officers in all daily operational, administrative, and other relevant functions • Coordinated all monthly staff meetings in an organized and efficient manner • Provided relevant oversight and execution to the preparation and development of the annual report for the program • Assisted members of senior management with various other duties as assigned

Accounts Payable and Financial Administration Professional — Duties & Responsibilities Develop and maintain a strong and extensive working knowledge of various related accounting principles, regulations, and applications, continuously utilizing changes to business accounting landscape within current responsibilities Apply various accounting rules and GAAP procedures to critical functions, including the review and approval of journal entries, data and financial reconciliations, cash flow and discrepancy analyses, transaction management, and other tasks Provide relevant oversight and administration to all aspects of accounts payable execution, including billing and collections, vendor file maintenance, reporting, order processing, data and financial accuracy audits, and invoice management Perform regular account and payables reconciliations and variance resolutions to ensure accurate financials and provide continuous relevant insight into the financial health of the company Manage important and sensitive financial documents, receipts, correspondence, and invoices on a daily basis, providing organization for audit assistance and execution as well as compliance with various accounting standards Perform analysis, research, and evaluation of current administrative and accounting policies and procedures, implementing change where necessary to drive corporate efficiency, manage costs, and drive revenue Facilitate the efficiency and implementation of all accounting operations from concept to execution, while coordinating actions on all daily operational and logistical aspects from corporate financial management Utilize technological resources, including software and accounting applications, to track all aspects of accounts payable and other financial operations as well as prepare important and sensitive cost, billing, and revenue documents Collaborate with respect to effective communication between all departments, including general accounting and administrative personnel, and coordinate all daily business operations with leadership staff Address client, vendor, and management queries, resolving them in an expedited manner Assist management with various other duties as assigned to facilitate efficient administration and operations

The Spa / Caravail's Day Spa (Columbus, GA) 3/2003 — 9/2003; 8/2007 — 10/2008 Massage Therapist • Supervised a staff of over 20 safety and security officers in all daily operational, administrative, and other relevant functions • Coordinated all monthly staff meetings in an organized and efficient manner • Provided relevant oversight and execution to the preparation and development of the annual report for the program • Assisted members of senior management with various other duties as assigned

Accounting and Financial Administration Professional — Duties & Responsibilities Develop and maintain a strong and extensive working knowledge of various accounting principles, regulations, tax codes, and applications, continuously applying changes to accounting landscape to current responsibilities Apply various accounting rules and procedures to critical tasks, including the review and approval of journal entries, data and financial reconciliations, balance sheet and income statement accounting, cash flow analyses, account collections, capital utilization and on - going budgetary considerations Provide relevant oversight and administration to all aspects of business finance, including billing and collections, payroll execution, vendor relationships, payroll and salary management, and other pertinent functions Perform regular book reconciliations and variance resolutions to ensure audit - ready financials and provide continuous relevant insight into the financial health of the company, in both a regular and ad - hoc manner, to company management Manage important and sensitive financial documents, receipts, and invoices on a daily basis, providing organization for audit assistance and execution as well as compliance with various accounting standards Perform analysis, research and evaluation of current accounting policies and procedures, implementing change where necessary to drive corporate efficiency, manage costs and drive revenue Facilitate the efficiency and implementation of all accounting operations from concept to execution, while coordinating actions on all daily operational and logistical aspects from corporate financial management to payroll Utilize technological resources, including software and accounting applications, to track all aspects of firm accounting and financial operations as well as prepare important and sensitive tax documents related to all aspects of organizational operations Collaborate with respect to effective communication between all departments and coordinate all daily business operations with other leadership staff and other personnel Work closely with and support senior - level management in budgeting and corporate planning strategies Address client, vendor, and management queries, resolving them in an expedited manner Assist management with various other duties as assigned to facilitate efficient administration and operations, making appropriate and effective recommendations with respect to performance optimization

Media Production Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, coordinating news and series production operations and communicating critical and sensitive information with various anchors, producers, reporters, editors, and other relevant parties Oversee the execution of all administrative duties, including personnel coordination, story / VO / intro drafting, live shot review, information analytics / research, and various production planning and logistical concerns Collaborate in all phases of strategic planning with other members of production crew, including topic and information utilization, dissemination strategies, viewer projections, and other relevant metrics Act as a liaison between personnel, vendors, department / unit heads, and other management partners to facilitate information flow, ensure critical and timely communications, and drive operational efficiency Research, develop, and market story ideas to senior production management, providing relevant oversight and administration to all writing, editing, and production tasks, including live - shot management and cut - in production Maintain a strong working knowledge of the all services, equipment, technologies, and other relevant information, including media trends, viewer ratings, story and series development, and general news - related conditions Perform needs - based and situational assessments of policies, protocols, and procedures to improve operational efficiency, manage and optimize program viewership, and best support personnel across production team Facilitate the organization of subject interviews, production shoots, and story development to synthesize all news and series into accurate and effective production successes Identify and utilize talent among team members with the promotion of a performance - based work environment that leverages individual talents for production benefit Provide continuous assessment of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision of critical and timely problem resolution tasks

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relevant tools

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned

Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable customer dining experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations

Operation Supervisor of Switching and Technical Control Facilities — Camp Red Cloud (2/1992 — 8/1993) • Supervised a staff of over 20 safety and security officers in all daily operational, administrative, and other relevant functions • Coordinated all monthly staff meetings in an organized and efficient manner • Provided relevant oversight and execution to the preparation and development of the annual report for the program • Assisted members of senior management with various other duties as assigned

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism

Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow

Professional Duties & Responsibilities Managed all aspects of branch location including personnel and daily operations Oversaw employee hiring, training, performance reviews, compensation, and termination Interfaced with business, insurance, and investment partners to provide holistic client service Analyzed local, niche, and national markets to identify potential sales opportunities for clients Generated significant revenue through successful leveraging of bank products and services Built long - term relationships with key industry contacts to expand company reach and sales Conducted Management Self Assessments, audits, and compliance activities Monitored adherence to legal and corporate procedures protecting company and client assets Resolved escalated customer service issues promptly, professionally, and effectively Implemented measures to significantly increase operational efficacy and efficiency Identified and developed high potential employees increasing their value to the company Designed and implemented employee recognition program elevating corporate morale Performed teller services including cash handling and bank vault oversight Tracked sales referrals guaranteeing observance of proper procedures and policies Reviewed ledgers, branch audit logs, and closeout, balance, and M&D reports Provided excellent customer service resulting in client satisfaction and repeat business