The region was # 1 in the country
in customer loyalty through August 2014 for Private Mortgage Banking.
Forbes Insights and Turn also reported nearly 50 percent have created competitive advantages
in customer loyalty through data.
Not exact matches
We've seen a new type of
loyalty arise, called reciprocal
loyalty,
in which not only are
customers loyal to a brand
through advocacy and brand support, but the brand is also investing back into the
customer through rewards, personalized experiences and
customer service.
Vend is a simple browser - based software that takes the monotony out of inventory and sales management, as it is packed with additional features that help you build better client relationships
through its built -
in customer - relationship management and tracking and managing client
loyalty.
Vend's built -
in loyalty program allows store owners to offer real benefits to users, meaning that your startup can be perfectly positioned to acquire repeat sales and growth
through rewarding happy
customers.
While most brick - and - mortar retailers will only have access to credit card information, or perhaps some personal information
through consumer
loyalty programs, analysis of Amazon's privacy policy shows that the company collects information on shipping recipients, Internet protocol (IP) addresses of
customers, personal information
in a user's profile and even the e-mail addresses of friends.
Brand
loyalty is the backbone of the Starbucks
customer base, and finding a new way to attract passionate brand advocates
through referrals will continue to aid Starbucks
in their ongoing success.
Brand owners are increasingly using packaging as an opportunity to connect with consumers
in new ways: reinforcing their brand images; gaining sales and
customer loyalty through limitededition and exclusive packages; establishing product authenticity; and giving consumers access to the information they want about the product or the brand.
«Many marketers have turned to paying for positive reviews with cash, coupons, and promotions including additional hits on YouTube videos
in order to pique site visitors» interests
in the hope of increasing sales,
customer loyalty, and
customer advocacy
through social media «word of mouth» campaigns.»
He said it's important not to be outrageous
in what you're asking though, and to keep
in mind that
loyalty — and politeness — does help as you negotiate
through escalating levels of
customer service staff.
We also have a
loyalty program
through the flok app, where
customers can earn rewards within status privileges, punch - card rewards, Facebook check -
ins and surprise rewards.
About Blog FIDELITONE, a supply chain management firm, helps clients earn their
customers»
loyalty through specialized services
in last mile delivery, inbound materials management, order fulfillment, service parts management and transportation.
A company such as ours, on the other hand, offers exceptional sales support
through in - store demonstrations, sales training, event planning and support,
customer loyalty programs, sample programs and monthly promotions.
That's essentially what many consumers do since Americans earn approximately $ 48 billion
in rewards points and miles each year
through customer loyalty programs, yet about one - third of that amount — or $ 16 billion — goes unredeemed each year, according to a study by
loyalty marketing information company Colloquy and global commerce firm Swift Exchange.
Renata Rached, Iberia's head of
Loyalty, said: «
Through our new Iberia Visa Signature Card, our U.S.
customers will now be able to make more of their Iberia flights from our U.S. gateways: Boston, Chicago, Los Angeles, Miami, New York or San Francisco to any of the 100 destinations we offer
in Europe, the Middle East and Africa via our hub
in Madrid.
The list of restricted search engines will be maintained
in the Programme description and may be updated and modified by Radisson Hotel Group at any time • Placing Radisson Hotel Group ads
in search engines based on the purchase of competitive brand keyword terms (e.g.: Hilton hotel), used alone or
in conjunction with any other word or phrase • The utilization of software applications of any kind • Online sweepstakes or promotions • Rebates or
loyalty programmes of any kind • The placement of Radisson Hotel Group ads within search engine products that syndicate content or ads outside of the search engine's main domain (e.g. Google's AdSense) • Earning of commission from the sale of Radisson Hotel Group products (e.g. authorised travel agents) • Alteration of Radisson Hotel Group - provided ad text
in search engines or site content • Consumer booking of a non-commissionable rate (e.g. employee rate or group rate) • Tactics that obstruct or interfere with the presentation of the Site
in any way when a user is referred from your site (e.g.
through the use of frames or pop - ups) • Tracking technology (such as spyware) that enables correlation of tracking data with personally identifiable information • The display of Radisson Hotel Group price information on your site or within the ads appearing
in your marketing programmes or • Interference with a referral of a potential
customer or visitor to the Site
In turn, this can lead additional return
through effects such as increased supply chain efficiency and
customer loyalty.
About Blog FIDELITONE, a supply chain management firm, helps clients earn their
customers»
loyalty through specialized services
in last mile delivery, inbound materials management, order fulfillment, service parts management and transportation.
Brendan brings over a decade of experience
in data - driven
customer marketing, gained
through a mix of senior marketing and strategy roles at a global
loyalty marketing company.
Seeking to boost REI KPIs
through proven skills
in sales and
customer loyalty.
These cocktails led to an increase of 20 %
in top - shelf liquor sales
in first six months • Train new bartending staff and conduct weekly staff meeting on drink specials • Ensure
customer satisfaction and encourage feedback
through surveys; ranked among top five service staff for
customer service ratings for 12 months running • Use POS system and drink ordering software to process drink orders and guest checks • Enroll
customers in bar
loyalty program and manage
customer memberships
in computer system
Continuing to find innovative solutions to the issues that come up; achieve continuous quality improvement (while maintaining efficiencies)
through a clear understanding of the technology that we use, the performance metrics that are put
in place, and thorough analysis of our performance;
customer loyalty through quality, empathy, and efficiency; and employee engagement
through consistent direction, communication with integ...
Brookshire Grocery Company, Tyler • TX 2006 — 2007 Marketing Intern Developed creative input, conducted Web research for new company Website to further increase market share and developed online weekly ads
through cutting - edge Web design, and kept
customer information current
in master database for
loyalty card programs.
7/13 - 4/2017 Essence of Collecting Roswell, GA Store Manager / Sales Representative Built
loyalty by establishing
customer relationship
through courtesy and friendliness Identified
customers needs and receive
customers orders
in Spanish 5/12 - 6/13 J&S Grocery Store New York, NY Assistant Manager Assist the manager
in organizing...
Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing,
customer service, and finances for multiple establishments Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales
through effective marketing and
customer service Cut operational costs
through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company
loyalty Develop a loyal client base
through excellent
customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Perform administrative duties such as data entry, filing, faxing, and phones as needed Fluent
in Albanian, English, and Spanish.
Regional Restaurant Management — Duties & Responsibilities Lead
through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable
customer dining experience Participate
in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed
customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories,
in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them
in an expedited manner, promoting sustained revenue growth
through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation,
customer acquisition and brand
loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations
Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing,
customer service, and finances for multiple locations Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year
through effective marketing and
customer service Cut operational costs
through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company
loyalty Develop a loyal client base
through excellent
customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program
through Fatburger corporate university Certified
in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism
Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales,
customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting
in increased revenue Consistently exceed sales goals
through effective marketing, networking, and other tactics Make cold calls
in a courteous, yet assertive manner that translates to sales results Perform research on prospective leads and existing clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Develop a rapport with
customers and orient them to various products and services Encourage high
customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert on products and services Set company budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs
through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company
loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity
INVEST Financial Corporation (Freeport, IL) 5/2005 — 11/2006 Investment Advisor • Managed more than 600 investment accounts valued
in excess of $ 16 million • Developed strong, long - term business relationships inspiring client
loyalty • Provided stellar
customer service resulting
in referrals and repeat business • Produced considerable new business
through cold calling and networking • Created investment product sales presentations for current and prospective clients
Acting Team Manager — Sales Helpdesk (11/2006 — 06/2007) • Manage Sales Support representatives responsible for providing support to internal and external clients • Provide exceptional
customer service resulting
in client satisfaction,
loyalty, and referrals • Manage internal and external client inbound service requests
in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills
through weekly coaching and monitoring sessions • Ensure that sales support and
customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service issues
Professional Duties & Responsibilities Directed all daily operations,
customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting
in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw
customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs
through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company
loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base
through excellent
customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Professional Experience PHP LLC (Bountiful, UT) 2004 — Present Insert Title • Manage an insurance and financial services office of 35 agents ensuring profitable and professional operations • Responsible for training agents
in company protocols and ensuring agent licensure • Oversee acquisition of insurance and financial service providers for client use • Perform full service client portfolio management including financial analysis, planning, and product sales • Oversee client account administration ensuring exceptional
customer service and troubleshooting • Consistently exceed revenue goals
through effective cold calling, marketing, referrals, and other tactics • Utilize extensive training
in employee motivation tactics to build team
loyalty and dedication to excellence • Recognized for excellence
in management, sales, and
customer service • Perform additional client service functions including medical lab scheduling and other logistics as needed
Retained a very high client retention rate by earning an excellent reputation and always being within budget and gained
customer loyalty through regular communications, follow
through and strategic marketing Organized and oversaw sales lead generation practices, cold calling and client development programs, using a hands on approach to retain present clients and identify possible new clients
in a constantly changing market.
Future Voice, Inc. (Miami, FL) 2006 Voice Services Engineer — Contract • Restructured technical department increasing productivity while cutting expenses • Built relationships with providers resulting
in significant revenue increases • Cut costs
through use of open source technologies including Asterisk • Decreased churn
through increased system reliability and
customer loyalty • Developed, tested, and implemented new, more effective billing system • Established and directed 15 person
customer service and engineering support team
Professional Duties & Responsibilities Directed all daily operations,
customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting
in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs
through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company
loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base
through excellent
customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
BellSouth Telecommunications (Louisville, KY) 08/2005 — 03/2006 Sales and Support Associate • Oversee
customer service and sales initiates ensuring profitable and professional operations • Provide product and service education and guidance resulting
in client satisfaction and
loyalty • Generated significant revenues
through up - sales, cold calling, and referrals • Managed
customer disconnects
in a timely manner
HD Supply, Inc. (City, ST) 2002 — 2008 Operations Manager • Manage, train, and supervise a team of 16 warehouse, sales, and
customer service professionals • Ensure effective, efficient, and safe warehouse and office operations • Hold monthly safety meetings to review accident rates and prevention measures • Oversee sales and accounting functions including P&L, sales forecasts, budgets, audits, and payroll • Prepare lien releases for all
customers and ensure payments are received and posted
in a timely fashion • Responsible for company equipment, inventory, shipping, receiving, and restocking • Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional
customer service resulting
in client satisfaction,
loyalty, and referrals • Exceed profit goals by $ 7 million
in 2004
through effective management and sales tactics • Awarded «Mark of Excellence»
in 2004 for «Outstanding Operations Skills»