Sentences with phrase «inbound calls received»

Handle inbound calls received from client employees, use interpersonal skills, create and update files for employees within a database and greet employees.

Not exact matches

Within hours, Tom received an inbound telephone call, on his cellphone, from a senior Jet Blue operations representative.

Some companies utilize our call operators at all hours of the day and receive live phone transfers of important inbound calls.

This issue means that the facilities are not able to receive inbound, make outbound calls or access the internet / email.

In addition, when we receive inbound calls for a driving school, we direct the callers to one of our Drive Safer Certified ™ partners.

Make outbound calls to engage patients and prepare them for conversation with pharmacist Receive inbound calls and provide proper support to patients, including engaging member to speak with pharmacist and / or triaging question (s) to appropriate staff Faci

In performing their duties, contact center representatives receive and manage large amount of inbound calls from customers.

As a dedicated professional with solid experience receiving inbound customer calls and performing various customer service initiatives, I am positioned to quickly surpass your expectations.

Demonstrates appropriate use of telephone systems while receiving inbound calls and initiating outbound calls.

Received inbound calls from both internal and external customers to answer any questions pertaining to Home Equity documents.

Responsible for day - to - day operations of call center receiving 22,000 inbound calls per month and placing outbound calls to members and potential members to assist with their questions, billing issues and / or technical issues.

Made about 50 outbound calls per day and received about 10 inbound calls daily while refining and adapting sales skills to cater to each individual student and their product interest.

Part - time opportunity receiving and directing inbound calls on a multi-line phone system, greeting visitors, and maintaining a welcoming reception area.

Receive inbound calls from AARP members and assist them with their Medicare Supplement plan and Hospital Indemnity insurance needs

Retention Representative Received inbound retention / customer service calls from customers requesting to close their accounts.

Received inbound calls relating to inquiries about account information, bundling, and set - up process while meeting established time handling guidelines

Received inbound calls from customers, and made outbound calls to customers that cleared fraud alerts.

Also received inbound calls.

Temporary candidate will receive a high volume of inbound calls from client employees, handle concerns and questions, and update employee files in the database.

Will work on receiving inbound phone calls, engaging parents in conversations regarding their children's needs, providing assistance with enrollment obstacles, and providing program explanations.

Immediate need for a Customer Service Rep receiving inbound calls from patients, identifying and reporting trends, handling 50 - 60 calls per day, and other assigned duties.

Will work in a call center environment receiving inbound calls, responding to product and service inquiries, processing payments, and up - selling customers.

Receive inbound calls from customers and type customer notes while on the phone with customers.

Receive inbound calls regarding first mortgage, HELOC and purchase transactions.

Taking inbound calls from customers, you will support them with any queries or complaints they may have, in relation to the services they receive and also advise on their bill payments.

Responsibilities: - Receiving inbound calls and placing outbound calls regarding customer accounts - Working in a fast - paced environment - Provide superior, accurate and efficient customers service to all customers Requirements: • Active problem - solver • Work...

Responsibilities for this Senior Data Entry Clerk - Customer Service job includes: • Receive inbound calls with varying degrees of questions or concerns • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken • Use computer system to track, gather information, and / or troubleshoot the items raised by the customer • Achieve productivity standards and goals set by the company while maintaining high level of customer service • Basic data entry and administrative duties.

Customer Service Representative II 7/1/2006 — 1/1/2010 Cenpatico National — Cleveland, OH Received inbound calls from members and providers, and researched and providing information regarding members» eligibility, benefits, referrals, and authorizations.

Service Dispatch Assistant — ADT, Wichita, KS — June 2011 — March 2013 • Answered inbound customer calls • Secured customer verification • Worked successfully in high - intensity and high - stakes environment • Responded to over 1000 alarm system alerts • Achieved a 96 percent accurate verification rate with optimal response timing • Maintained consistently high call quality standards • Received and processed automated system notifications • Forwarded verified emergency requests to licensed operators • Notified customers about non-emergency signals

Job Description Key responsibilities You'll receive inbound calls from consumers making immediate, «on demand» payments (which are taken via the web or Interactive Voice Response system).

Junction City, KS Received inbound calls from consumers for assistance with billing and to service their credit card accounts.

Full - time, remote candidate will receive inbound calls from customers, answer questions about products and services, and supply assistance to customers of a well known insurance provider.

• Received inbound calls for information regarding different companies on the Initiative panel • Provided information regarding services and products and answered callers» queries • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made outbound calls to prospective customers to provide them with information on the company's products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy

Your new role As a Customer Service Advisor, you will be taking inbound and outbound calls from customers, supporting them with any queries or complaints they may have, in relation to the services they receive from the client.

Receive inbound calls from patients, healthcare professionals and consumers and provide a professional resource for all medical inquiries.

Part - time, remote candidate will receive inbound calls in a fast paced environment, deliver various levels of customer support, and promote sales.

Senior Data Entry Clerk - Customer Service Location: Green Bay Posted on: 2018-04-8 12:0000 Category: Administration, Clerical Responsibilities for this Senior Data Entry Clerk - Customer Service job includes: bull Receive inbound calls with varying degrees of questions or concerns bull Keep

Handle high call volume of inbound calls; assist card holders with issues pertaining to their Health Savings Account debit card, while ensuring they receive the best customer service possible.

Receives inbound calls and makes outbound calls to navigate complex instructions to contact appropriate client and client personnel

Received inbound calls in reference to mortgage issues including Foreclosure and mortgage modifications.

Supports office management functions such as, setting up and maintaining files, receiving and referring inbound calls and ordering supplies.

Receive inbound and transferred calls.

Qwest Corporation, Phoenix • AZ 2002 — 2004 Center Sales & Service Associate Received inbound calls from customers throughout the country, using various computer systems simultaneously to process service orders.

So far I've done perhaps two hours of research on this... and see «mixed» opinions as to receiving highly targeted inbound call leads.