Sentences with phrase «include resolving complaints»

This roundtable is designed to assist regulators and their staff whose mandates include resolving complaints, including by assessing and screening complaints for alternate complaint resolutions («ACR»).

-- In responding to a complaint, the Registrar can choose from several options, including resolving the complaint themselves or referring the complaint to the discipline committee.

Not exact matches

Some companies include write - ups of complaints and how they were resolved — with personal details expunged, of course — in their monthly newsletters.

Resolve a dispute and file a complaint with authorities including the local postmaster and the advertising manager of the publication where the ad ran.

For that reason, employees at all levels of hotel chain Novotel Canada have the go - ahead to resolve any customer service complaint on their own, including, where appropriate, offering up cash compensation.

if required, include a request for you to provide us with additional information to resolve your complaint;

If OBSI's recommendation is not accepted by either party, you can still use other means of resolving your complaint (including arbitration and legal action, described below).

Where possible, include details that would assist the Company in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission).

According to the complaint, in exchange for $ 35,000 in bribe payments to Percoco from COR executives Steven Aiello and Joseph Gerardi (through an LLC set up by Howe), Percoco took official actions that benefitted COR Development, including helping to resolve an issue with the state's top economic development agency relating to a potentially costly labor agreement.

Although the amount of the settlement was never made public, the funds were provided by the Congressional Office of Compliance, an agency set up in 1995 to resolve labor and other disputes, including sexual - harassment complaints, brought by congressional staffers against lawmakers.

I've been dealing with psoriasis patients such as this for many years and it gives me a great deal of pleasure to be able to help them resolve their issues and return not only their health but also their lives back to them as they begin to learn to live a life which does not revolve around their skin (or joint pain) related complaints, including endless doctor or medical specialist visits.

... BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints.

COMPLAINT & GRIEVANCE PROCESS — The state MUST develop a formal complaint and grievance process that includes tracking and resolving issues withinCOMPLAINT & GRIEVANCE PROCESS — The state MUST develop a formal complaint and grievance process that includes tracking and resolving issues withincomplaint and grievance process that includes tracking and resolving issues within 30 days.

Administering informal and formal programs to resolve EEO complaints filed by DOT employees and applicants for employment, to include using Alternative Dispute Resolution (ADR) methods, such as mediation, to assist in the fair and early resolution of complaints.

Administering informal and formal programs to resolve EEO complaints filed by DOT employees and DOT job applicants, to include using Alternative Dispute Resolution (ADR) methods, such as mediation, to assist in the fair and early resolution of complaints.

BBB has determined that Continental Toyota meets Standards of BBB Accreditation, which include a commitment to make a good faith effort to resolve any consumer complaints.

BBB has determined that Phillips Chevrolet of Lansing, Inc. meets Standards of BBB Accreditation, which include a commitment to make a good faith effort to resolve any consumer complaints.

A complaint can be resolved in a number of ways, including in some cases disciplinary action and / or criminal proceedings being taken against police officers.

Each institution with an approved program shall publish a procedure for resolving and handling student complaints including provisions for a final written decision.

We can advise and represent you or your business in connection with domain name disputes, including claims against cyber squatters, sometimes resolved on the basis of residency requirements and / or through complaints to internet registrars, but other times requiring judicial assistance.

Gyi Tsakalakis covered client service in an excellent 2011 post that contains advice from many well - known lawyers, and the «big picture» client service tips bear repeating, including advice on being available for clients, tracking and analyzing client feedback, resolving complaints, getting to know your clients and their business, and treating every client as if they were your best client.

The program also covered responding to harassment allegations, including identifying key issues and creating a plan of action to investigate and resolve complaints.

• The Department of Commerce will step in directly and use best efforts to resolve referred complaints, including by dedicating a special team with significant new resources to supervise compliance with the Privacy Shield.

Operation Resolve and the Independent Police Complaints Commission are conducting criminal investigations into a series of issues including unlawful killing and the police cover up after the disaster.

If you do not want a meeting or it is not convenient, Rupert Garnett will send you a detailed written reply to your complaint, including suggestions for resolving the matter, within 21 days of sending you the acknowledgment letter.

BBB has determined that Travel Guard Group, Inc. meets Standards of BBB Accreditation, which include a commitment to make a good faith effort to resolve any consumer complaints.

They key factors what affected this rating for the Prudential include the company's failure to respond to nine complaints filed against the company, as well as seven complaints filed against the business that were not resolved.

According to the most recent BBB review, Ameritas meets all the accreditation standards including the fact that they are committed to resolving any customer complaints that come their way.

Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

Resolve customer complaints, including several occasions where the order was incorrect, and do best to make things right

Other duties of Materials Handling Sales Representatives include planning and preparing proposals or presentations for the company's materials, resolved customer complaints and prepared various documents and reports for the company.

Delivering overarching front desk support — including scheduling, answering phones, resolving issues / complaints, checking in visitors, and maintaining visitor logs — while driving the achievement of business goals in front desk support roles with Pivotal, Inc. and Granular Systems, respectively.

Effectively responding to and resolving escalated and / or delicate customer issues including special needs, requests, or complaints.

My background includes successfully enhancing customer response strategies, advising customers on product selection, resolving inquiries and complaints, and optimizing general customer service functionality to maximize loyalty and growth.

Coordinated daily operations including morning staff meetings, and addressed and resolved customer complaints.

My background includes improving customer response strategies, responding to inquiries, resolving customer complaints, and managing overall customer service functionality to propel business loyalty, productivity, and growth.

His / her job description also includes receiving complaints and resolving them, or seeking the advice of the project manager.

Dealing with customer issues including payment for services, patient complaints, implementing corrective action to resolve issues and meet customer service goals, and helping customers understand their bills for services rendered

Handled all tenant relations, including screening of potential tenants, investigating and resolving tenant complaints, and enforcing rules of occupancy

Work activities typically include hiring and supervising employees, ordering parts and supplies, complying with regulations, and resolving customer issues and complaints.

Responsibilities include answering incoming calls, researching billing & reservations, troubleshooting & resolving customer concerns, and addressing complaints.

Responsibilities include matching contract employees» skills with clients» needs, performing accurate data entry, managing the order management process, and addressing & resolving problems & complaints.

Handle interviewing, hiring, and training employees, including appraising employee performance, addressing complaints and resolving problems.

• Perform customer service duties whenever needed, including wrapping and sorting coins and currency, stocking shelves, cleaning spills, and resolving customer complaints.

Administrative Technician III for Texas Department of Transportation: - Implement improved and time saving procedures; consistently reduce overhead costs, improve workflow and increase office efficiency - Create and maintain a database of public assistance complaints; assign an internal investigator to each case and follow - up once closed - Developed and monitor a calendar system using PowerPoint where accurate records of vacation / sick leave / comp time used and accrued are tracked month - to - month for comparison with monthly time sheets - Answer inquiries from the general public, vehicle storage facility operators, motor carriers, the trucking industry and other state / federal agencies regarding rules, laws and regulations governing the issuance of motor carrier credentials - Prepare correspondence (email and written) and review for completeness and correctness - Field calls and manage administration, resolve a wide - range of staff dilemmas and challenging situations on a daily basisPrincipal Administrative Assistant for Solar Turbines, Inc.: - Provided support to Directors, Department Managers, Project Managers and Project Engineers as well as international personnel - Maintained detailed calendars of appointment schedules for business meetings, conferences, domestic / international travel arrangements and special events - Expertly ran this fast - paced, large office encompassing office and structure maintenance, scheduling of machine / equipment service and repairs, and ordering and stocking office supplies; updated and maintained department web pages - Compiled, created and distributed financial reports and PowerPoint presentations - Edited and formatted technical documentation and maintained filing systems - Coordinated extensive domestic and international travel arrangements, including air, hotel, car and meeting locations - Planned departmental meetings, special events and office movesSenior Administrative Assistant for Solar Turbines, Inc.: - Supported Department Manager and Supervisors, Manufacturing Engineers and shop personnel - Tracked and monitored pending and confidential correspondence and financial information - Prepared apprenticeship packets for distribution; received applications, recorded data, and set - up and coordinated Differential Aptitude Tests; notified applicants of test results and set - up initial interviews - Coordinated special events; managed information systems and maintained web pages; oversee special projects - Resolved office obstacles, communication barriers and complicationsSenior Program Assistant for Solar Turbines, Inc.: - Photographed, downloaded and printed digital pictures of parts, processes and people involved in Rotor CAM area - Created and produced departmental newsletter; initiated Receiving Inspection Records Retention process (scanned records onto CD for easy and accessible retrieval and storage)- Set - up and coordinated meetings and special events; created slide show presentations and maintained web pagesPage 2

> Captures patient care data for the initial claim preparation > Registration of all patients, including insurance verification > Responsible for accurate and timely preparation of billing data > Validates all appropriate coding data for daily processing > Prepares electronic claims for submission to the appropriate payer > Obtains and submits copies of medical documentation as required or requested by third party payers > Reconciles insurance / patient payments > Assists in deposit preparation > Analyzes and resolves claim rejections and denials related to billing or provider issues > Assists in the compilation of monthly reports > Prepares, reviews, and completes patient statements submissions > Answers patient questions, identifies and resolves patient billing complaints > Assists in delinquent account review > Other duties as requested by the Billing Manager

BBB has determined that Advanced Write Resumes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

Areas of expertise include Cleaning, Inspecting and Resolving guest complaints.

Investigated and resolved customer inquiries and complaints... TN 02/2014 - 12/2014 Met all customer call guidelines including service levels, handle time and pr

2 years experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.