Sentences with phrase «includes overall customer experience»

Not exact matches

In a followup statement to the press, a MoviePass spokesperson said the company was «exploring utilizing location based marketing as a way to help enhance the overall experience,» including by using data «to better inform how to market potential customer benefits including discounts on transportation, coupons for nearby restaurants, and other similar opportunities.»

Factors we concider include the features and tools provided by the service, customer satisfaction, popularity, and the overall user experience.

Some of these factors include the dating features and tools provided by the service, customer satisfaction, popularity, and the overall user experience.

PC Magazine's annual survey measures a customer's experiences and overall satisfaction with their desktop PC manufacturer including product quality, technical support, and likelihood to buy again.

The first situation is customers having a poor experience (overall scores below 600 on a 1,000 - point scale), which includes an above - average incidence of problems, lack of communication and unmet promises.

Additional factors that may influence your decision include the overall customer service experience, availability of additional financial offerings, and having physical locations (both banking and ATM) near you.

There are several criteria to consider when choosing the right home insurance, including overall customer satisfaction, claims satisfaction, value for price, purchase experience, financial strength ratings and more.

In the early 2000s, Progressive changed its claims focus to provide a better overall experience for every party involved in a claim, including the customer and the body shop.

Customer service is important because it stands for your overall experience with an insurance company and includes such aspects as call centre experience, agent knowledge and politeness, speed of answer, clear policy documents, etc..

«Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices», Apple told iMore.

«Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices,» Apple said.

Optimized the overall customer experience through extensive customer service training as well as worked closely with all departments within the hotel including Housekeeping, Food Serviced, and Sales.

• First - hand experience in overseeing catered events, both in - house and off site to ensure customer satisfaction at each point • Competent in ensuring complete overall sanitation and cleanliness of work areas, including storage areas and banquet rooms • Deep insight into coordinating the quality of food and food service to ensure smooth working initiatives

I have a lot of experience selling to your key demographic and I know how to sell the overall product experience — including the customer service component.

My overall work experience includes basic customer service skills and technical knowledge to help customers solve problems and make informed purchases.I appreciate the opportunity to apply for this position.

PROFILE 20 years overall experience in administrating and supporting with proficiency in various areas in information technology including server / network administration, 24 hour support, and customer service.

Summary of Qualifications * PMI - PMP certified Project management and Product development specialist * New Product Introduction / Concept to Launch / Project Life cycle management * Bachelors in Mechanical Engineering with overall 11 + years of industrial experience including project / program management, project co-ordination, stakeholder engagement, vendor / contractor management, supply chain development, customer site vis...

If you want to make an office assistant resume that gets noticed by hiring mangers, consider including the number of customer complaints you resolved weekly, the rate at which you solved internal issues, and the overall number of successes you routinely experienced.

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism

Professional Experience Petroliance LLC -LRB-[Insert City, State]-RRB- 7/1996 — Present Credit & Collections Specialist • Oversee all accounts receivables including claims management, charge - backs, customer inquiries, and charge - offs as needed • Act accountable for all credit collections as well as for decisions related to credit approval and suspension • Apply customer remittances to corresponding accounts, while identifying and resolving all posting problems with related cash applications, issuing credit / debit memos regularly, and processing daily cash deposits • Lead overall firm direction with regards to accounts receivable administration and cash flow management, providing relevant guidance, feedback, and direction to finance department staff, management members, and other interested parties • Reduce outstanding receivables and minimize risk associated with marginal customers, consistently exceeding established collections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal skills to maintain quality client service, responding in a timely manner to all documentation requests • Assist credit manager with daily duties as needed