Sentences with phrase «including members of its leadership team»

As the FBI begins to investigate the circumstances of the June escape at Clinton Correctional Facility in Dannemora as well as broader corruption concerns, the state Department of Corrections and Community Service on Tuesday placed 12 prison employees, including members of its leadership team, on administrative leave.

Schools are encouraged to ensure that the Action Team is representative of the school community and includes a member of the leadership team.

Not exact matches

Better yet, it includes a team org chart that shows the faces of team members next to which little counts are placed, according to how many recognitions the person has sent or received, a feature senior leadership may appreciate the most.

«You can even look at VMware, in many ways also a key player, and trace the critical members of its leadership team, including its founder, back to Seattle,» Sandler says.

A member of the executive leadership team, Keith oversees a diverse range of language strategy work for clients including Microsoft, Pfizer, Tyco International, Estee Lauder, eBay and several political campaigns.

All nine people on board the Lear 36 Executive Jet died in the crash, including Dr Munroe, his wife Ruth and members of his Bahamas Faith Ministries International leadership team.

Formed in December 2010 to determine how the Ivy League could take a leadership role in trying to limit concussive hits in football, the committee was co-chaired by Dartmouth President Jim Yong Kim and Cornell President David J. Skorton, both medical doctors, and counted among its members various Ivy League head football coaches, administrators, expert consultants, team physicians, and athletic trainers, including Eric Laudano, M.H.S., A.T.C., head athletic trainer at the University of Pennsylvania and MomsTeam expert.

Her experience includes serving as Vice President and Division General Counsel to Bausch & Lomb's Surgical Division; Special Counsel and Senior Leadership team member to DaVita Rx; Senior Counsel and senior leadership team member to Baxter International's BioScience Division; Assistant Corporate Secretary and Senior Counsel to Brunswick Corporation and Assistant Regional Director of the SEC's Enforcement Division.

A number of key members of Ed Miliband's team did that early in his leadership, including Lucy Powell, his first chief of staff, and Polly Billington, his senior communications aide.

He recently developed an in - house CPD program to help the members of his team achieve CSci status via the Institute of Water; the program includes «testing their ability to make decisions based on scientific evidence, and their leadership behaviors,» he says.

Speaking about the partnership, board member John H. Lewis said: «PEAK6 is bringing a comprehensive and transformative package to Spark Networks that includes access to significant operational resources and a new leadership team with an outstanding track record of success with both large, established brands like Microsoft, Orbitz, and FTD.com, and smaller entrepreneurial success stories like OptionsHouse.»

«These include the degree to which traditional professional norms in education persist in the school; for example, the degree to which the principal tends to utilize a more hierarchical model of leadership, as well as why and how members are selected to the team.

Objectives: With the goal of moving to digital, the leadership at Cityville needed to make sure that all 5000 of their team members have essential ICT security knowledge including basic password security behaviors, knowing about the difference between strong and weak passwords, how to use two factor authentication, and how to use password management tools.

Most often the target audience includes principals or aspiring leaders, but may also include teacher - leaders, other members of school leadership teams or district staff.

Moore serves in numerous district leadership positions, including as a mentor and demonstration teacher and as a member of her school's Building Leadership and school improvement team.

Scott is a founding member of many school - wide initiatives including the Literacy Center development team, the Next Generation of Science Standards leadership team, and the Inquiry Lesson / Design Challenge team.

They include Gregory Mendez and Serita Mendez, parents of six children who have attended PS 150; Anna Ramirez, the parent of two children enrolled at PS 194; Kathryn Corbett, grandmother of a student at PS 241; Olaiya Deen, the parent of a student at PS 75 in District 3 and a member of the District 3 CEC; Rose Laney, a grandmother and guardian of two students at PS 150, president of the PS 150 parent - teacher association and head of the District President Council; Tatanisha Rice, aunt and guardian of a student at PS 194, former president of the parents» association and a current member of the school leadership team; David Grinage, a parent of a student at PS 150 and president of the District 23 CEC in Brooklyn; and Jennifer Freeman, parent of a student at Middle School 54 in District 3 and a member of the CEC in District 3.

All members attending LARPBO pack walks are required to follow the same guidelines, including LARPBO leadership team members / trainers who have multiple dogs, owners of certified service and / or therapy dogs, etc..

«Prior to her passing,» the Hawaiian Humane Society death announcement finished, «Pam assembled a leadership team to run the organization in her absence,» including board member Pamela Jones, director of operations Lisa Fowler, and director of community relations Allison Gammel.

Meet Best Friends Animal Society's leadership team, including the CEO and members of the board of directors.

He is a member of both the Asia Division senior leadership group and the Global legal & compliance team, and is a non-Executive Director of a number of legal entities including Manulife Singapore, Manulife Japan and Manulife Global Fund (a Luxembourg SICAV).

Duties include but are not limited to: • Execute strategy for the firm's integrated marketing, business development, communications, and recommend improvements to the strategy • Plan, develop, and execute projects and programs that support a practice group's strategic plan and track success • Support client engagement initiatives, including training for enhanced client service strategies, contact origination and relationship development, and education / thought leadership initiatives • Provide direction and manage production of proposals, PowerPoint presentations, and RFP responses for the practice groups • Provide direction and manage execution of practice group sponsorships, client presentations and seminars, and other events related to the promotion of the practice groups • Drive awareness / recognition, enhance quality and brand perception of the firm • Manage submissions for major awards, comprehensive survey response campaigns (e.g. Chambers), and related initiatives to further the awareness and positioning of the firm's practices and lawyers • Develop a deep understanding of the practice groups» strengths and market differentiators, including their client base and key market trends • Ensure consistent implementation of key initiatives and recommend strategies to cross-sell to adjacency practice areas • Recommend and help develop tactical marketing and business development plans • Collaborate with other members of the marketing team to ensure consistent messaging of practice group strengths in written materials, including website content

Every one of our team is a member of the gunnerbloom foundation, which equips them not only with crucial hard skills including project and transaction management, corporate finance, and balance sheet acumen, but also softer skills such as outstanding leadership, brilliant client service and business development.

Several members of Monaco's leadership team, including Marszalek, were part of a failed Asian e-commerce startup called Ensogo, which some Hong Kong merchants accused of fraud.

There have been reports that quite a few members of Microsoft's senior leadership team — including then - President of Cloud & Enterprise Satya Nadella — were not in favor of former CEO Steve Ballmer's decision to buy Nokia's handset business.

As the Operations Manager, you will provide leadership to team members and will be responsible for the achievement of key business targets, including: shipping, cost, quality, and EHS.

Collaborated in project planning with Coca - Cola management and other members of the leadership team, including multiple vendors housed in the data centers

Her careers - industry leadership roles include: 360Reach Certification Leadership Team, Career Assessment Expert and Advisory Board Member for Career Directors International (CDI), and Board of Directors Member for the Wisconsin Career Development Association.

QUALIFICATIONS SUMMARY * Organized, proactive and forward - thinking * Effective communicator, orally and in writing * Proven successful team leadership including oversight of team members * Consistent and efficient organization and management of projects * Proficient in Microsoft Office products including Word, Excel, and Outlook

Summary of Qualifications Dedicated hospitality professional with an array of experiences including luxury guest service applications, training team members, and supervising in the hospitality environment Hotel management graduate with leadership clinical experience within the AAA Four Diamond Hotel at Kirkwood consisting of Catering and Sales, Event Planning and Execution, Supervising exposure in Restaurant Service, Housek...

Emergency / Project Coordination — Duties & Responsibilities Coordinate all logistical and organizational aspects of emergency response activities, including personnel, procedural execution, equipment deployment, and situational assessments Interact with individuals and victims in a professional manner to ease the experience, educate the public, and promote the development of quality support relationships within the local and regional community Act as a liaison between staff members, management, and other parties to maintain a high - quality collaborative relationships, driving program success and sustainability while ensuring rapid response to crisis Present relevant information and instruction to both staff members during training and victims during crisis, providing thorough explanation an demonstration to allow individuals to grasp important concepts Managed and supervise staff in a manner which drives efficiency, promotes safety, and utilizes each individual to the highest capacity Perform needs - based issue and situational assessments to improve operational efficiency, manage expenses, and ensure critical execution during difficult and complex emergency situations Support other members of the leadership team to facilitate efficient logistical and organizational operations, performing important administrative tasks and analytical assignments Maintain a strong technical knowledge of and passion for emergency management techniques, appropriate policies and procedures, response methods, and other relevant information Address important queries from all sources, resolving them in an expedited and complete manner

Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner

Professional Experience U.S. Army (Orlando, FL) 11/2003 — 8/2010 Program Executive Office for Simulation, Training, & Instrumentation Software Asset Management — NCI Information Systems • Managed the Microsoft Access Software Database ensuring usage and licensing compliance • Assisted GFE / CAP asset management with receiving and shipping of valuable equipment • Maintained detailed inventory of government assets and tracked deployment into the field • Executed acquisition process, automated records, control systems, material substitution criteria as well as storage, issue, and disposal processes • Monitored and recorded computer workstation activities for security purposes • Authored and presented departmental reports to senior leadership and team members • Directed mail operations including gathering, sorting, and distribution

Information Technology Technician — Duties & Responsibilities Proficient in IT services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer service Train clients and team members in software and hardware operation and maintenance Pursue continued professional development in the field of information technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and technical skills

Influential member of the senior leadership team, well versed in management of multi-site operations, including hundred - million dollar budgets.

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, tourism, marketing, and retail Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services at 60 to 65 words per minute (wpm) Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Responsible for accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring effective operations Perform product research, verify specifications, and author sales / marketing proposals Manage product inventory, client database, order processing, and shipping Design and implement successful special events generating new customers and enhanced brand awareness Create and manage corporate helpdesk, information database, and policies and procedures for daily operation Negotiate contracts with vendors, contractors, and clients resulting in a financially favorable agreements Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and corporate travel arrangements Create a clean, friendly, and productive office atmosphere Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed operations of Target Stores generating $ 20 million in annual revenue Created and implemented strategies to cut expenses while increasing sales Assisted corporate leadership with store marketing and branding efforts Hired, trained, managed, and reviewed more than 130 team members Enhanced employee value through professional development programs Increased employee dedication through recognition and team building initiatives Managed logistics team operations including product unloading and stocking Oversaw planogram, pricing, instocks, backroom, and replenishment teams Created an attractive and impactful salesfloor ensuring steady sales Coordinated all salesfloor transitions, salesplanner, signage, and pricing sets Ensured the highest levels of customer service resulting in repeat business Served as liaison between Target leadership and construction contractors Guaranteed store safety, security, and branding during remodel Built strong, long - term relationships with business partners, coworkers, and employers Completed all duties in a positive, professional, and timely manner Fostered an environment of respect and dedication to company goals

Medical Billing Specialist — Duties & Responsibilities Manage medical billing, coding, and customer service operation for industry leading corporations Develop extensive experience with all major medical insurance providers Provide exceptional customer service resulting in 100 % client satisfaction rating Maximize reimbursements and minimize costs through effective management Serve as member of Rate Book Committee overseeing 80,000 outpatient third party accounts Recruit, hire, and train staff ensuring understanding of company brand, policies, and procedures Responsible for $ 100 million per year in company income and company record of $ 46 million in one month Oversee financial management providing best practices and strategic planning Build and strengthen relationships with third party payors including Medicare, Medicaid, and others Author and present reports to senior leadership regarding company financial health Set and strictly adhere to departmental budgets and project timelines Ensure compliance with applicable laws and industry regulations Establish and maintain detailed records regarding claims, billing, and client information Create and implement clinical and nonclinical team training activities Consistently promoted for excellence in management, customer service, and revenue generation Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Office Manager — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage marketing, sales, and customer service ensuring profitable and efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut company expenses by 40 % through effective inventory and order management procedures Negotiate contracts with vendors resulting in a 30 % reduction in expenses Serve as liaison between multiple departments and senior leadership Oversee large scale office renovation while ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize special events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and services Consistently recognized and promoted for excellence in office management Represent company brand with poise, integrity, and positivity

Administrative Assistant — Duties & Responsibilities Provide administrative support services across a variety of highly technical fields Represent company brand with poise, integrity, and positivity Coordinate reappointment and re-credentialing process for allied healthcare providers Oversee applications, primary source verification, and outstanding information retrieval Perform legal research and writing on a variety of medical compliance topics utilizing LexisNexis Direct the layout, print, and distribution process for forty medical publications Strictly adhere to all department budgets and project timelines Manage calendars, travel arrangements, and complete itineraries for senior leadership Handle accounts receivable, accounts payable, QuickBooks, billing, and reimbursements Responsible for tracking and replenishing office supplies and information technology hardware Create presentations, charts, and reports regarding organizational structure, workflow, and efficiency Direct logistical aspects of company events including venue, registration, A / V, and refreshments Implement new electronic recordkeeping software to streamline processes and enhance security Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Train new team members ensuring they understand the brand and adhere to company policies and procedures Encourage high customer retention by maintaining friendly, supportive contact with existing clients Skilled in Microsoft products, Visio, Lotus Notes, GroupWise, C++, HTML, Oracle, VBA, and VB.NET

Navy Federal Credit Union (Vienna, VA) 2000 — 2003 Recurring Remittance Specialist • Processed and entered allotments, direct deposits, and other remittance payments into credit union software • Three - time Achievement Award Winner for excellence in leadership and job performance • Verified information for accuracy and identified and corrected errors • Provided documentation to the designated posting agent including batch numbers and totals • Maintained organized and detailed log of all processed allotments and net pays • Responded to posting inquiries from union members and internal Navy Federal personnel • Assisted team with administrative support as needed ensuring efficient and effective operations

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English, Hindi, and Malayalam to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relevant tools

Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership

Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance, law, medicine, and sales Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Perform all duties with positivity, professionalism, and integrity

Customer Service Representative — Duties & Responsibilities Oversee customer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity