UK retailer ASDA wanted to build customer loyalty and
incorporate customer intelligence when making key business decisions.
Not exact matches
Amelia handles
customer interactions including emails and telephone calls, and
incorporates sophisticated emotional
intelligence software that understands when to pass on more complex or sensitive issues to the appropriate (human) colleague.
[company name] for Service Enterprise (E4SE)
incorporating customer relationship management (CRM), professional services automation (PSA) a B2B commerce platform, integral financials and business
intelligence - utilizing Microsoft.