Sentences with phrase «increased overall customer service»

Substantially increased overall customer service by 35 % through a 100 % delivery on commitments and by proactively solving the customer's business issues instead of merely delivering on a project.

Not exact matches

Not only will you improve your overall holiday strategy and increase the odds that you will meet or exceed your seasonal and end - of - year sales goals, but you will deliver the level of service customers now expect and deserve.

Additionally, McDonald's measures their other goals such as increasing revenue and creating better customer service, by analyzing the amount of sales generated, their overall cost savings, the type of customer feedback the campaign received, and their response time when replying to customers.

By consolidating services between the 2 companies, not only did the 2 companies save money, which could now be spent in other important areas, but overall customer service and satisfaction increased as well.

A positive dealer service experience can greatly affect overall customer satisfaction and, from the dealer's perspective, increase the likelihood that you'll buy another vehicle from them.

Integration makes payment easier for the customer, it reduces cancellations, increases the chance they purchase add on services and overall makes your life easier.

It has also been enhanced by your ever - increasing ability to discern differences in service, responsiveness and overall quality of customer experience before you ever pay a policy premium.

Putting a partner under contract to use a standardized system with Amazon's beans (using coordinated deliveries of local dairy supplies) with an included service plan is all that needs to be developed as an overall package offering to a food service business looking to increase its customer reach.

Effectively managed customer contacts and relationships to improve customer service, build sales volume, improved effectiveness and increase overall customer satisfaction.

Overall, the goal of this job position is to increase the sales of the store by providing services that meets customer satisfaction.

Increase in overall customer satisfaction, based on presentation and service, after becoming lead of department.

** GENERAL SUMMARY: ** The overall responsibility of the Territory Sales Manager is to focus on attracting new customers and servicing present customers to increase sales, and increasing contribution...

Overall, in the past four years I have developed excellent customer service skills and have increased customer satisfaction with the company.I hope you see how my qualifications and experience can add value to your team at Streamlined Transport.

Additionally, through my strong customer service abilities, I repeatedly reached and exceeded sales goals to increase overall profits.

KEY ACHIEVEMENTS • Increased the company's customer base by 33 % within a short time span of 4 months, owing to invaluable contribution to the marketing team • Singlehandedly serviced 580 calls within one shift, in the absence of 4 call handlers • Proved invaluable to the company in providing important information regarding major competitors • Increased the company's overall revenue 50 % by bringing onboard 13 new corporate accounts

Fast food managers oversee operations, finances, employees, food quality, and customer service to ensure top - notch customer experiences at restaurant franchises, resulting in increases in loyalty, profits, and overall business growth.

Proven history of increasing overall client satisfaction, developing professional customer service associates and utilizing client relationships to create referral sources.

• Strictly followed customer service protocols which increased overall customer satisfaction by 50 %.

To use my customer service, inside sales, call center and negotiation skills to benefit a business by increasing sales and overall productivity.

Developed and implemented customer strategies that improved overall customer service and profitability and spearheaded processes that increased customer knowledge of claims processes.

Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple establishments Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Perform administrative duties such as data entry, filing, faxing, and phones as needed Fluent in Albanian, English, and Spanish.

Clickability, Inc. (San Francisco, CA) 2/2008 — 9/2009 VP of Engineering & Client Services • Managed and rebuilt engineering, professional services, and technical support departments • Directly responsible for increased efficiency, revenue, and expansion from 18 to 40 people • Implemented an agile / scrum development methodology resulting in 12 platform releases • Created a QA team that implemented full regression testing and automatic platform deployment processes • Instituted an agile / scrum implementation process that dramatically reduced project implementation time, led to more successful executions and higher project visibility for customers • Restructured all internal case management processes reducing the average case age from 20 days to 4 days • Constructed a Technical Account Management program for key all accounts • Provided clear transition and escalation processes for all teams while reducing overall escalations • Acted as key executive sponsor for many strategic accounts including NBC, Philly.com, Voice of America, Clarity Media, and Services • Managed and rebuilt engineering, professional services, and technical support departments • Directly responsible for increased efficiency, revenue, and expansion from 18 to 40 people • Implemented an agile / scrum development methodology resulting in 12 platform releases • Created a QA team that implemented full regression testing and automatic platform deployment processes • Instituted an agile / scrum implementation process that dramatically reduced project implementation time, led to more successful executions and higher project visibility for customers • Restructured all internal case management processes reducing the average case age from 20 days to 4 days • Constructed a Technical Account Management program for key all accounts • Provided clear transition and escalation processes for all teams while reducing overall escalations • Acted as key executive sponsor for many strategic accounts including NBC, Philly.com, Voice of America, Clarity Media, and services, and technical support departments • Directly responsible for increased efficiency, revenue, and expansion from 18 to 40 people • Implemented an agile / scrum development methodology resulting in 12 platform releases • Created a QA team that implemented full regression testing and automatic platform deployment processes • Instituted an agile / scrum implementation process that dramatically reduced project implementation time, led to more successful executions and higher project visibility for customers • Restructured all internal case management processes reducing the average case age from 20 days to 4 days • Constructed a Technical Account Management program for key all accounts • Provided clear transition and escalation processes for all teams while reducing overall escalations • Acted as key executive sponsor for many strategic accounts including NBC, Philly.com, Voice of America, Clarity Media, and BI Media

Professional Experience JPMorgan Chase (Chicago, IL) 2010 — Present Business Banker • Responsible for cross selling bank products and services to potential and existing customers • Partnered with Retail Lending, Investments, and Treasury staff for holistic client service • Routinely exceeded monthly sales goals increasing YTD branch business revenue by 20 % • Built profitable business relationships resulting in 38 % increase in new business deposits • Ranked in top 10 % in Chicago City market in overall sales production • Secured $ 4 million in business and $ 10 million in consumer loans YTD through 10/2010 • Analyzed business» financial statements and tax returns to recommend appropriate products • Developed sales presentations to secure new clients and deepen existing client relationships

Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple locations Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism

Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales, customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting in increased revenue Consistently exceed sales goals through effective marketing, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Perform research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert on products and services Set company budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Resort Manager — Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Increased Guest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed