We also see our impact through improved hiring and training practices, resulting in
increased staff satisfaction and engagement, improved client services processes, resulting in higher client satisfaction and compliance, and deeper understandings of practice data, resulting in improved financial management.
Not exact matches
If
staff look forward to coming to work you will not only gain in terms of productivity but you will also see an
increase in
staff retention and customer
satisfaction.
They know that companies are increasingly turning to customization in order to
increase customer
satisfaction, and they're not afraid to let sales or support
staff know that the product could be improved for them in some way.
To stay nimble and productive, you must embrace the gig economy as its flexible
staff create higher margins and
increased satisfaction.
See what companies are making the right moves in
staff promotions to
increase hotel guest
satisfaction and experience.
We've found in making this change, we have drastically
increased our clinical productivity and both client and
staff satisfaction.
Imagine how much patient
satisfaction would
increase if the doula were recognized by the hospital as a professional support person, someone who compliments the professional medical
staff charged with caring for the health of the pregnant person and their baby.
These efforts seem to be paying off: student discipline referrals are decreasing and teacher
satisfaction is
increasing, according to
staff and administrators.
A well ‑ planned kitchen will bring major benefits to food service operation — it can mean savings in both
staff and food, resulting from
increased operational efficiencies and pupil
satisfaction as quality of food and service improves.
The university pursues an economic saving management and
increased satisfaction of members of the university community (teaching and research
staff, administrative and service
staff, students, and common external
staff) and productivity of the facilities.
They also
increase employee
satisfaction and retention rates, as each
staff member receives the individualized online training they need to enhance their performance.
When teachers are able to balance their time and workloads efficiently, and can actually devote time to teaching, their job
satisfaction is likely to
increase significantly — this is vital not only for ensuring students are receiving a high quality education, but also for encouraging
staff retention.
Additionally, through accredited training, employers can reduce
staff turnover,
increase job
satisfaction and foster a good team ethic.
As competition for top educators
increases and teacher turnover and
staff shortages rise, assuring a welcoming onboarding experience can improve employee engagement, job
satisfaction and retention.
Staff Satisfaction, Productivity and Retention Nurses report increased job satisfaction when they provide Healing Touch to patients and increased productivity when they receive Healing To
Satisfaction, Productivity and Retention Nurses report
increased job
satisfaction when they provide Healing Touch to patients and increased productivity when they receive Healing To
satisfaction when they provide Healing Touch to patients and
increased productivity when they receive Healing Touch at work.
Her approach is collaborative — working with front line
staff to identify opportunities to improve operational workflows,
increase satisfaction and achieve organizational goals.
See what companies are making the right moves in
staff promotions to
increase hotel guest
satisfaction...
See what companies are making the right moves in
staff promotions to
increase hotel guest
satisfaction and experience.
The Physicians Group of South Florida, PA retained Gapingvoid to assist them with their transition by
increasing patient
satisfaction, improving
staff morale, and raising productivity.
Increased employee engagement and
satisfaction levels can be seen through
staff surveys, internet activity or event participation.
[as well as driving] internal efficiencies to manage risk,
increase client
satisfaction, firm profitability and
staff satisfaction.
As a consequence of the new programme, both
staff engagement and customer
satisfaction scores have
increased.
For example, I recently ran across this bulleted accomplishment on a corporate trainer's resume: «Implemented «Service Excellence»
staff training program, which
increased customer
satisfaction scores.»
The clinics available for RICS members will also delve into areas such as employee engagement and retention, helping employers
increase their overall
staff satisfaction rates.
Front Desk Coordinators supervise and motivate Front Office
staff in order to
increase customer
satisfaction and improve business performance.
Increased resident
satisfaction through formulation of maintenance priority list and improved communication between office
staff, maintenance crews, and renters.
Show the employer how you successfully delivered this by saying something similar to this: Restructured service delivery procedures, improving
staff field time by 35 % and
increasing customer
satisfaction ratings by 92 %.
Analyze patient
satisfaction scores and
increase scores by 25 %;
increase scores through exemplary customer service, exceptional communication skills, tactical problem - resolution, and
staff training in alignment with standardized customer service protocol.
System
increased client
satisfaction, enabled loans to be processed quicker,
increased data accuracy, enabled
staff to work smarter with less effort, and
increased knowledge management.
• Communicate with
staff members to ensure clarity among departments regarding projects that saw a 20 percent
increase in customer
satisfaction.
The revisions resulted in the patient receiving only one letter which
increased patient
satisfaction,
staff productivity, and decreased mailing and supply costs.
Developed and implemented monitoring tool for Credit Union, and policies and procedures for the call center
staff that provided effective and efficient customer support and
satisfaction increases.
High Quality Guest Services Leadership Integrity
Increased Revenues Quality Assurance Asset Protection Business Development Customer
Satisfaction Staff Recruitment Conflict Resolution
These cocktails led to an
increase of 20 % in top - shelf liquor sales in first six months • Train new bartending
staff and conduct weekly
staff meeting on drink specials • Ensure customer
satisfaction and encourage feedback through surveys; ranked among top five service
staff for customer service ratings for 12 months running • Use POS system and drink ordering software to process drink orders and guest checks • Enroll customers in bar loyalty program and manage customer memberships in computer system
Instrumental in the creation and implementation of employee interaction period during department
staff meetings, which was credited at helping to
increase job
satisfaction ratings.
•
Increased 40 % customer
satisfaction level through education of
staff in customer service arena.
• Overhaul existing inventory system, resulting in
increased efficiency in both procurement and storage systems • Managed front desk for 6 weeks in the absence of the front desk manager, without a single complaint • Take and respond to inquiries for hotel services and room vacancies for corporate guests • Handle reservations over the telephone, email and in person and provide timely follow up • Provide feedback to front desk
staff in handling room assignment duties and registering new guests • Create appointment schedules for hotel
staff members and handle guests» travel arrangements needs • Smooth out check - in and check - out procedures to ensure complete guest
satisfaction and repeat business opportunities
• Greet restaurant patrons and ensure that they are seated properly by coordinating service through restaurant hosts • Oversee the customers to ensure that they are being well taken care of by the restaurant
staff • Estimate food consumption and coordinate with suppliers to make sure that food and beverage items do not run out • Oversee cleaning of the kitchen and make - certain that employees conform to food safety and general hygiene principles • Monitor actions of
staff members, take corrective action where needed and intervene in adverse situations • Direct the cleaning of the restaurant and ensure that liquor regulations are strictly followed • Take complaints from customers and attempt to resolve them by prioritizing customer
satisfaction • Arrange for purchase, maintenance and repair of restaurant equipment and furniture • Monitor cash flow and ensure that the cash register is appropriately balanced at the end of the day • Assist in planning menus and indulge in marketing activities to
increase the restaurant's presence in the industry
See what companies are making the right moves in
staff promotions to
increase hotel guest
satisfaction...
KEY ACHIEVEMENTS IN EVENT COORDINATION • Implemented a greatly operational organizational filing system; indexing, filing categorization and offsite storage which resulted in 80 %
increase in ease of data attainment as well as 60 %
increase in swiftness of office functioning • Attained 100 % customer
satisfaction through effective event coordination techniques • Developed exceptional enduring relationships with clients which led to preserving ongoing interactions to address issues and resolutions • Assisted and coordinated work stream amidst 6 counselors while overseeing support
staff which resulted in
increased motivation, dedicated and determined work environment as well as punctuality
Additionally, by mentoring and training the
staff, they were taught and motivated to elevate their performance and
increase customer
satisfaction.
Sales Manager — Duties & Responsibilities Experienced manager with a background in sales, marketing, team training, and customer service Recruit, train, and direct
staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Enhance brand awareness among target demographics by 74.9 % resulting in
increased revenue Spearhead creation and launch of internet sales initiatives
Increase new business by 37 % through effective networking, in person sales, and cold calling Set company sales records by
increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for excellence in management, sales, and service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client
satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity
Sales Manager — Duties & Responsibilities Experienced professional with expertise in sales, marketing, and customer service across a variety of industries Generate sales in excess of $ 75 million through effective networking, marketing, and other sales tactics Design and implement comprehensive business development plans, marketing initiatives, and business models Recognized and promoted for excellence in management,
staff development, and sales Cut company expenses by 16 % while
increasing revenues through effective management decisions Train and direct large
staffs ensuring they understand the brand and adhere to sales best practices Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen professional relationships with clients, partners, peers, and community leaders Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and services Successfully collaborate with customer service, marketing, and sales departments Provide exceptional customer service resulting in client
satisfaction and referrals Enforce corporate compliance with all applicable regulatory authorities and bodies of law Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales
staff ensuring effective operations Set and managed $ 2.5 million company budget and $ 1 million dollar inventory Consistently exceeded sales goals through cold calling, networking, and other tactics Created and presented product and services demonstrations resulting in 75 %
increase in new business Authored company financial and sales reports to determine trending and growth opportunities Designed and implemented comprehensive marketing campaigns including all collateral materials Negotiated contracts and agreements with vendors, distributors, and partners Delivered exceptional customer service resulting in client
satisfaction and repeat business Built and strengthened relationships with key clients, partners, industry figures, and community leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership
Sales Manager — Duties & Responsibilities Experienced sales manager with expertise in sales, marketing, and customer service across a variety of industries Recruit, train, and direct
staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently exceed sales goals through networking, in personal sales, cold calling, and other tactics
Increased new account generation and sales by 300 % within one year at Decisionmark Recognized and promoted for exceptional sales results, team management, and customer service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client
satisfaction and repeat business Proficient in Photo Shop, SalesForce.com, Microsoft Office Suite, and other computer software Represent company brand with poise, integrity, and positivity
Pharmecutical Sales Respresentative — Duties & Responsibilities Manage sales, marketing, and customer service departments ensuring professional and profitable operations Recruit, train, and direct
staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and project timelines Consistently recognized as company leader in annual sales since 2004
Increase company revenue by 45 % through networking, in personal sales, and other tactics Negotiate lucrative contracts with clients, third party vendors, and other industry leaders Utilize medical training, experience, and education in pharmaceutical sales environment Identify needs of medical professionals and effectively tailor sales presentations Build and strengthen relationships with physicians, nurse practitioners, and hospital management Maintain up to date knowledge of pharmacology, medical technology, and standards of care Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain 100 % customer
satisfaction by maintaining friendly, supportive contact with existing clients Conduct research on prospective leads and existing clients to assist in developing sales strategies Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales
staff ensuring effective operations Consistently exceeded sales goals through cold calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional customer service resulting in client
satisfaction and repeat business Conducted periodic client account reviews to ensure high level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to
increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales, customer service, and leadership
Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and efficient operations Directed customer service department resulting in client
satisfaction and repeat business Trained and supervised junior administrative support
staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors,
increased quality control, and improved client
satisfaction levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner
Director of Business — Duties & Responsibilities Recruit and train
staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement
staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient /
staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient
satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources
Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity
Professional Duties & Responsibilities Directed operations, programs, and special events for a variety of for - profit and non-profit organizations Experienced in business management, commercial sales, customer service, and community development Designed and implemented comprehensive marketing campaigns including all collateral materials Recruited, trained, managed, and reviewed support
staff and volunteers ensuring effective operations Set and managed $ 2.5 million company budget and $ 1 million dollar inventory Oversaw complex, multiday special events from conception to execution Negotiated contracts and agreements with vendors, distributors, and partners Built and strengthened relationships with key clients, industry figures, and community leaders Analyzed success of promotional events and presented reports to senior leadership Created and led product and services demonstrations resulting in 75 %
increase in new business Delivered exceptional customer service resulting in client
satisfaction and repeat business Consistently promoted and awarded for excellence in management, sales, service, and marketing