• Develop and implement policies for the
parking lot • Issue
parking permits and devise appropriate procedures for distribution of the same • Organize
parking registration activities • Collect, count and record the
parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding
parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic
parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of
parking procedures to ensure maximum customer facilitation • Carryout paper work for long term
parking requests and issue relevant permit if applicable • Inspect the
parking lot physically and ensure proper physical conditions are available for
parking • Ensure consumer and vehicle security in the
parking lot • Operate
parking lot equipment, drive through gates and
car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding
parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee
parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of
parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the
parking lot employees and evaluate their performance • Serve as point of contact for
parking lot procedures, maintenance and permissions • Allocate separate
space for visitors, special guests and handicapped
individuals • Manage
parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the
parking area and display informative direction boards to implement the same • Oversee the cleanliness of the
parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install
parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system