Sentences with phrase «inquiries in a courteous manner»

Answer incoming calls on multi-line phone and respond to public inquiries in a courteous manner within scope of knowledge and authority.

Not exact matches

¥ Responded to all patient and parent inquiries in a timely courteous manner.

It is the duty of a credit union teller to respond to members» inquiries, requests, or complaints in a professional and courteous manner.

Speak and understand English proficiently to effectively communicate with motorists and respond to inquiries in a courteous, professional and helpful manner

Assisted and responded to all student / faculty inquiries in a professional, courteous, and timely manner.

• Greeting and serving guests • Collecting glasses and cleaning ash trays • Ensuring observance with food safety regulations • Maintaining a clean, tidy, and healthy work area • Receiving cash and operating cash system • Recording hours worked on a every day basis • Answering telephone calls in a professional and courteous manner • Managing display and refilling stock • Responding customer inquiries quickly and politely

Credit Union Teller Meridian Credit Union, Edmonton, AB 2006 — Present • Meet the needs of members in a friendly and courteous manner • Respond to inquiries, analyze needs and process member transactions • Prepare and organize monthly current account statements • Answer phone requests and perform all kinds of duties as assigned • Sell and purchase foreign currencies • Process inward daily clearings from agency bank

• Competent at dealing with all inquiries in a professional and courteous manner • Adept at catering to the needs of customers to ensure their satisfaction • Specialized courses in managing correspondence and emails • Demonstrated ability to arrange appointments and set up details of official events such as seminars and meetings

* Analyze, evaluate and work to resolve customer inquiries and issues * Interact with customers in a courteous and professional manner * Effectively communicate issues and resolutions to customers and appropriate internal staff * Use judgment and problem - solving skills to solve customer problems * Use multiple screens of information simultaneously to address customer needs * Follow processes according to contact center standards to ensure contact handling accuracy and operational effectiveness * Use technology tools as directed and within established guidelines * Adhere to precise work schedules, taking continuous phone calls for extended periods of time * Answer prior authorization inquiries calls as well as research and resolve formulary and benefit issues * Consistently meet established productivity, schedule adherence, and quality standards * Performs other duties as assigned by management Education / Experience: * High School Diploma or equivalent * Minimum one (1) year current / recent Pharmacy Technician experience in healthcare setting * PTCB Pharmacy Certification required or ability to obtain within six - months of employment

Focused on superior customer service, conflict resolution regarding staff and any customer inquiries, and resolved in a professional and courteous manner.

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies Authored market and portfolio commentaries and customer correspondence Generated product sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action Trained and supervised junior associates ensuring effective and efficient operations Experienced in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and timely manner

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment strategies Recommended funds, allocation percentages, and risk management products Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and efficient manner

Dynamic, aggressive, goal - oriented individual with strong interpersonal skills and ability to manage confrontational inquiries in a controlled and courteous but resolute manner

FEDERATED FINANCIAL Bridgeton, MO Executive Collections Manager (January 2003 to January 2006) • Drove a team up to 13 account representatives to properly assist various customer needs while ensuring their individual monthly goals were exceeded by a minimum of 3 % through extensive training and development • Monitored daily attendance and productivity of account representatives to ensure quantity and quality of work was met • Consistently surpassed performance and coaching goals set by upper management • Handled and responded to all escalated customer inquiries in a prompt, professional and courteous manner in compliance with all of Federated policies and procedures • Created multiple monthly team incentive programs based on goals set by division directors • Managed 3 assistant team leads

Professional Duties & Responsibilities Served as administrative support specialist ensuring effective and efficient operations Managed complex, high volume telephone systems and in person reception duties Established, authored, marketed, and maintained company websites Responsible for all website copy, graphics, and responses to online inquiries Authored and edited brochures, newsletters, business cards, and sales presentations Oversaw financial records, bookkeeping, and accounts payable / receivable Negotiated contracts with vendors, partners, and clients Scheduled meetings and handled travel arrangements Oversaw mail room operations, office supply orders, and data entry at 60 words per minute Provided excellent customer service ensuring client satisfaction and repeat business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner