Sentences with phrase «internal complaint process»

For the notification to individuals, the organization must provide a toll - free number or email address for the affected individual to obtain further information, and it must provide information about the organization's internal complaint process and the affected individual's right to file a complaint with the commissioner.

In the final rule, we retain the requirement for an internal complaint process for compliance with this rule, including the two basic requirements of identifying a contact person and documenting complaints received and their dispositions, if any.

Our rationale is similar to that discussed above in regard to the suggestion that covered entities be required to exhaust a covered entity's internal complaint process before filing a complaint with the Secretary.

Without due process the commenters felt that the internal complaint process is open ended.

(g) information about the organization's internal complaint process and about the affected individual's right, under the act, to file a complaint with the commissioner.

If this response is not to your satisfaction, I will initiate the second stage of our internal complaint process and will advise you of progress and outcome as appropriate.

It was asserted that if there was to be an internal complaints process, as was the case with Ofsted, the complainant should be afforded the opportunity to make a substantive challenge with the possibility of having the decision changed, if appropriate.

Therefore, pursuant to our internal complaints process laid out in our Code of Practice for Responding to Requests, I am referring this matter to Ms. Kitty Inglis, Library & Learning Resources Director, acting for Jean Steward, Director of Information Services and Librarian in this matter due to the latter's absence.

As of February 2016, the Privacy Commissioner determined that internal complaints processes — required by insurers and banks by legislation — do not qualify as formal dispute resolution processes.

Alternative complaints resolution bodies also exist and are competent to deal with complaints about legal services, should both you and our firm wish to use such a scheme at the end of our internal complaints process.

Not exact matches

The impetus for change is the new Securities and Exchange Commission (SEC) «whistle - blowing» rule that permits employees now to go directly to the regulator with a complaint and completely bypass the company's internal processes.

Among Citizens Union's proposals are: independent budgeting for JCOPE; investing in database resources and information technology; an open process of personnel selection; making internal workings public and transparent; improving the process of financial disclosure reporting by coordinating with different agencies; reducing response time to complaints; and improved guidance of grassroots lobbying to ensure ethics compliance.

Quality Assurance Specialist: Work with various internal departments to develop, improve and execute processes and support the maintenance, development, and improvement of good manufacturing practice quality systems, including auditing (internal, supplier, and customer), training, process validation, cleaning validation, equipment qualification, environmental monitoring, water monitoring, change control, complaint handling, and documentation control.

The School challenged OFSTED's Complaints Procedure on the basis that if an organisation, such as OFSTED, has an internal Complaints Procedure it ought to be «a fair and robust process that permits a substantive challenge and which gives the complaining party the possibility, in appropriate cases, of having the decision changed» (although it was accepted that «fairness» does not necessarily require an external appeals process).

In addition OFSTED stated that step three of its internal review process considered whether policy and procedures on handling complaints had been followed correctly, including a final panel scrutiny.

Ofsted also relied on its staged quality assurance procedures to moderate inspection judgements, along with its internal review process to consider if its complaints policy and procedures had been followed correctly.

If you are not happy with how Swann handles your complaint, you can ask for it to be escalated to their internal dispute resolution process.

LRP I Contracts — suspend REA process for remaining LRP I projects until full review of requirements based on internal complaint records is completed.

Should you have internal discipline and complaints processes?

If the internal processes at your work weren't effective, or you don't feel safe in reporting the harassment at your work and you'd like to file a complaint, you will need to fill out a CHRC complaint form.

[49] Accepting, as I do, that the Act requires employers to have an internal process for addressing instances and complaints of workplace harassment, it would entirely undermine that process if an employer is free to terminate a worker because he or she brought forward a complaint of workplace harassment in compliance with that process.

In certain circumstances (and as referred to in the Complaints Handling Policy) a complaint may be referred by a client to the Legal Ombudsman («LeO») if, at the conclusion of our internal complaints handling process, a client does not consider the outcome of the matter to be satComplaints Handling Policy) a complaint may be referred by a client to the Legal Ombudsman («LeO») if, at the conclusion of our internal complaints handling process, a client does not consider the outcome of the matter to be satcomplaints handling process, a client does not consider the outcome of the matter to be satisfactory.

After numerous complaints by internal staff relating to the processing of invoices, PepsiCo's Director of Business Operations, Jerome Walters, recognized that the company's CounselLink system needed to be realigned to reflect the changes that had occurred in the food and beverage giant's organizational structure since the CounselLink implementation.

A workplace investigation is a fact - finding process during which an investigator, either internal or external, collects the relevant information about a specific complaint or incident by interviewing relevant parties and collecting documents.

As with the Legal Ombudsman, this is at the end of using any internal complaints handling process.

The final rule requires covered entities to have an internal process for individuals to make complaints regarding the covered entities» privacy policies and procedures required by the rule and its compliance with such policies.

The final rule requires each covered entity to have an internal process to allow an individual to file a complaint concerning the covered entity's compliance with its privacy policies and procedures.

Comment: Several commenters felt that some form of due process is needed when it comes to internal complaints.

AIG Australia has established an internal dispute resolution process for handling privacy complaints.

information and contact details of the subscriber's internal dispute resolution and complaints process;

The Customer Service Representative will represent Seldat Distribution and act as an internal liaison responding to inquiries, processing orders, and handling customer complaints and questions in a...

Receptionist — Kingley Corporation — Denver, CO — 6/2013 to Present • Greet customers in person and on the phone in a friendly and professional tone • Proofread internal and external memorandums, transcribe the handwriting of various staff members, and file and organize records on a daily basis • Introduce a more efficient, computerized bookkeeping system that exposed payment discrepancies and billing mistakes, saving the company an average of $ 10,000 per year • Perform scheduling, log keeping, and bookkeeping duties on a daily basisReceptionist — Barney & Billows, LLC — Denver, CO — 4/2009 to 6/2013 • Maintained an organized, welcoming, and comfortable visitor lobby and reception area • Provided excellent customer service to visitors and callers while performing administration duties such as filing and reporting • Implemented progressive database software to accelerate order processing, increasing the company's annual profits by 10 percent • Resolved customer complaints, answered customer inquiries, and provided quotes on products and packages in a timely manner

Administrative Technician III for Texas Department of Transportation: - Implement improved and time saving procedures; consistently reduce overhead costs, improve workflow and increase office efficiency - Create and maintain a database of public assistance complaints; assign an internal investigator to each case and follow - up once closed - Developed and monitor a calendar system using PowerPoint where accurate records of vacation / sick leave / comp time used and accrued are tracked month - to - month for comparison with monthly time sheets - Answer inquiries from the general public, vehicle storage facility operators, motor carriers, the trucking industry and other state / federal agencies regarding rules, laws and regulations governing the issuance of motor carrier credentials - Prepare correspondence (email and written) and review for completeness and correctness - Field calls and manage administration, resolve a wide - range of staff dilemmas and challenging situations on a daily basisPrincipal Administrative Assistant for Solar Turbines, Inc.: - Provided support to Directors, Department Managers, Project Managers and Project Engineers as well as international personnel - Maintained detailed calendars of appointment schedules for business meetings, conferences, domestic / international travel arrangements and special events - Expertly ran this fast - paced, large office encompassing office and structure maintenance, scheduling of machine / equipment service and repairs, and ordering and stocking office supplies; updated and maintained department web pages - Compiled, created and distributed financial reports and PowerPoint presentations - Edited and formatted technical documentation and maintained filing systems - Coordinated extensive domestic and international travel arrangements, including air, hotel, car and meeting locations - Planned departmental meetings, special events and office movesSenior Administrative Assistant for Solar Turbines, Inc.: - Supported Department Manager and Supervisors, Manufacturing Engineers and shop personnel - Tracked and monitored pending and confidential correspondence and financial information - Prepared apprenticeship packets for distribution; received applications, recorded data, and set - up and coordinated Differential Aptitude Tests; notified applicants of test results and set - up initial interviews - Coordinated special events; managed information systems and maintained web pages; oversee special projects - Resolved office obstacles, communication barriers and complicationsSenior Program Assistant for Solar Turbines, Inc.: - Photographed, downloaded and printed digital pictures of parts, processes and people involved in Rotor CAM area - Created and produced departmental newsletter; initiated Receiving Inspection Records Retention process (scanned records onto CD for easy and accessible retrieval and storage)- Set - up and coordinated meetings and special events; created slide show presentations and maintained web pagesPage 2

Responsible for consumer privacy complaints received (year - over-year trend; 70/2014, 266/2015, 281/2016, 293/2017), including tracking of change management for internal processes.