Sentences with phrase «internal systems maintenance»

Allocate daily facilities tasks to work crews, including internal systems maintenance and servicing

Not exact matches

Rich's Information Technology (IT) responsibilities include: network administration and project management; hardware and software maintenance; maintaining trading & portfolio accounting systems; VOIP / unified messaging; and internal help - desk / training for all systems.

Quality Assurance Specialist: Work with various internal departments to develop, improve and execute processes and support the maintenance, development, and improvement of good manufacturing practice quality systems, including auditing (internal, supplier, and customer), training, process validation, cleaning validation, equipment qualification, environmental monitoring, water monitoring, change control, complaint handling, and documentation control.

Our internal systems are high maintenance — they require a certain level of care to function properly.

If your property has classrooms and corridors with internal fire resistance rated walls, and a mechanical ventilation system, you will also need to ensure that you are compliant with BS: 9999 2017, which governs the maintenance of fire dampers.

Prior to taking over Charter Impact, Spencer was the Vice President of Finance for the Alliance for College - Ready Public Schools, where his primary areas of concentration included maintenance of all accounting systems, designing and implementing the internal control framework, and developing cash flow projections and forecasts for organizational growth and providing guidance on fiscal best practices.

Options: 1 Lcd Monitor In The Front Satellite Radio Preparation Real - Time Traffic Display Radio W / Seek - Scan Clock Aux Audio Input Jack Steering Wheel Controls Voice Activation Radio Data System Weatherband And 20 Gb Internal Memory Radio: Anti-Theft Am / Fm Stereo W / Cd / Mp3 Window Grid Diversity Antenna Enhanced Usb & Bluetooth Hi - Fi Sound System Lip Spoiler Aluminum Side Windows Trim And Black Front Windshield Trim Body - Colored Power Heated Auto Dimming Side Mirrors W / Power Folding And Turn Signal Indicator Tailgate / Rear Door Lock Included W / Power Door Locks Front Fog Lamps Wheels: 19 X 9 Lt Alloy Orbit Gray (Style 449) Fully Automatic Projector Beam High Intensity Low / High Beam Auto - Leveling Directionally Adaptive Daytime Running Lights Preference Setting Headlamps W / Delay - Off Aluminum Bodyside Insert Rocker Panel Extensions And Body - Colored Wheel Well Trim Tires: P255 / 50R19 Run - Flat As Speed Sensitive Rain Detecting Variable Intermittent Wipers W / Heated Jets Perimeter / Approach Lights Roof Rack Rails Only Deep Tinted Glass Power Liftgate / Tailgate Rear Cargo Access Cornering Lights Led Brakelights Body - Colored Front Bumper W / Aluminum Bumper Insert Express Open / Close Sliding And Tilting Glass 1St And 2Nd Row Sunroof W / Power Sunshade Galvanized Steel / Aluminum / Composite Panels Body - Colored Rear Bumper W / Aluminum Bumper Insert Body - Colored Door Handles Metal - Look Grille W / Chrome Surround Fixed Rear Window W / Fixed Interval Wiper And Defroster Clearcoat Paint Power Tilt / Telescoping Steering Column Driver / Passenger And Rear Door Bins Sensatec Upholstery Power Door Locks W / Autolock Feature Proximity Key For Push Button Start Only Delayed Accessory Power Smart Device Integration 2 Seatback Storage Pockets Perimeter Alarm Garage Door Transmitter Front Cigar Lighter (S) Valet Function Sport Leather / Metal - Look Steering Wheel W / Auto Tilt - Away Front Bucket Seats - Inc: 10 - Way Power - Adjustable Front Seats W / 4 - Way Lumbar Support And Memory System For Driver's Seat Steering Wheel And Outside Mirrors Leather / Chrome Gear Shift Knob Power Rear Windows And Fixed 3Rd Row Windows Driver Foot Rest Hvac - Inc: Underseat Ducts Residual Heat Recirculation And Console Ducts Bmw Online Full Service Internet Access Power Anti-Whiplash W / Tilt Front Head Restraints And Manual Adjustable Rear Head Restraints Dual Zone Front Automatic Air Conditioning W / Steering Wheel Controls Outside Temp Gauge Front Cupholder Compass Full Cloth Headliner Poplar Wood Trim Lumbar Support Fade - To - Off Interior Lighting Cargo Space Lights Heated Front Seats Driver And Passenger Visor Vanity Mirrors W / Driver And Passenger Illumination Fob Controls - Inc: Trunk / Hatch / Tailgate Windows And Sunroof / Convertible Roof Full Floor Console W / Covered Storage Mini Overhead Console And 4 12V Dc Power Outlets 4 12V Dc Power Outlets Front And Rear Map Lights Rear Cupholder Roll - Up Cargo Cover Navigation System Trunk / Hatch Auto - Latch Trip Computer Day - Night Auto - Dimming Rearview Mirror Carpet Floor Trim Analog Display Illuminated Locking Glove Box Gauges - Inc: Speedometer Odometer Engine Coolant Temp Tachometer Trip Odometer And Trip Computer Engine Immobilizer Interior Trim - Inc: Chrome / Metal - Look Interior Accents Ashtray Remote Releases - Inc: Power Cargo Access Interior Lock Disable Front Center Armrest And Rear Center Armrest Power Fuel Flap Locking Type 40-20-40 Folding Split - Bench Front Facing Fold Forward Seatback Rear Seat Full Carpet Floor Covering - Inc: Carpet Front And Rear Floor Mats Power 1St Row Windows W / Front And Rear 1 - Touch Up / Down Power Front Seats Head Restraints Leatherette Door Trim Insert Remote Keyless Entry W / Integrated Key Transmitter 4 Door Curb / Courtesy Illuminated Entry And Panic Button Cruise Control Cargo Area Concealed Storage Systems Monitor Tracker System Air Filtration 105 - Amp / Hr Maintenance - Free Battery Transmission W / Sequential Shift Control Rear - Wheel Drive Front And Rear Anti-Roll Bars Standard Suspension 4 - Wheel Disc Brakes W / 4 - Wheel Abs Front And Rear Vented Discs Brake Assist Hill Hold Control And Electric Parking Brake Quasi-Dual Stainless Steel Exhaust W / Chrome Tailpipe Finisher 3.154 Axle Ratio 22.4 Gal.

Options: Graphic Equalizer Radio W / Seek - Scan Clock Speed Compensated Volume Control Aux Audio Input Jack Steering Wheel Controls Voice Activation Radio Data System External Memory Control And 20 Gb Internal Memory Real - Time Traffic Display Radio: Anti-Theft Am / Fm / Cd Audio System - Inc: Auto - Store Fm Diversity Antenna System Mp3 Capabilities 10 - Speaker Multichannel High - Fidelity Sound System Incorporating An Analog Amplifier W / 180 - Watt Output Power 3 Tweeters 5 Midrange Speakers And One Central Bass Speaker Located Under Each Front Seat Hd Radio W / Multicast Fm Station Reception And Satellite Radio Preparation Bluetooth Wireless Phone Connectivity Window Grid Antenna Wireless Streaming Audio Theft Deterrent 1 Lcd Monitor In The Front Speed Sensitive Rain Detecting Variable Intermittent Wipers W / Heated Jets Tires: P245 / 45R18 As Run - Flat Wheels: 18 X 8.0 Light Alloy Star - Spoke - Inc: Style 365 Express Open / Close Sliding And Tilting Glass 1St Row Sunroof W / Power Sunshade Light Tinted Glass Galvanized Steel / Aluminum Panels Perimeter / Approach Lights Front Fog Lamps Fully Automatic Projector Beam High Intensity Low / High Beam Daytime Running Auto - Leveling Directionally Adaptive Headlamps W / Delay - Off Wheels W / Silver Accents Chrome Grille Cornering Lights Trunk Rear Cargo Access Led Brakelights Body - Colored Door Handles Fixed Rear Window W / Defroster Body - Colored Rear Bumper Body - Colored Front Bumper Body - Colored Power Heated Auto Dimming Side Mirrors W / Power Folding And Turn Signal Indicator Clearcoat Paint Chrome Side Windows Trim Hvac - Inc: Underseat Ducts Residual Heat Recirculation And Console Ducts Engine Immobilizer Systems Monitor Valet Function Garage Door Transmitter Power Anti-Whiplash Adjustable Front Head Restraints And Manual Adjustable Rear Head Restraints Dakota Leather Upholstery Remote Keyless Entry W / Integrated Key Transmitter 4 Door Curb / Courtesy Illuminated Entry And Panic Button Ashtray Smart Device Integration Tracker System Gauges - Inc: Speedometer Odometer Engine Coolant Temp Tachometer Trip Odometer And Trip Computer Day - Night Auto - Dimming Rearview Mirror Power 1St Row Windows W / Front And Rear 1 - Touch Up / Down 2 Seatback Storage Pockets Cargo Area Concealed Storage Analog Display Power Rear Windows Perimeter Alarm Front And Rear Map Lights Memory Settings - Inc: Door Mirrors Steering Wheel And Head Restraints Front Cupholder Instrument Panel Covered Bin Refrigerated / Cooled Box Located In The Console Driver / Passenger And Rear Door Bins 4 12V Dc Power Outlets Sport Leather Steering Wheel W / Auto Tilt - Away Power Fuel Flap Locking Type Leatherette Door Trim Insert Trip Computer Power Front Seats - Inc: Driver Seat Memory Illuminated Glove Box Proximity Key For Push Button Start Only Outside Temp Gauge Rear Hvac W / Separate Controls Air Filtration Delayed Accessory Power Interior Trim - Inc: Genuine Wood / Metal - Look Instrument Panel Insert Genuine Wood / Metal - Look Door Panel Insert Genuine Wood / Metal - Look Console Insert And Metal - Look Interior Accents Power Door Locks W / Autolock Feature Lumbar Support Carpet Floor Trim And Carpet Trunk Lid / Rear Cargo Door Trim Cargo Space Lights Interior Lock Disable Dual Zone Front Automatic Air Conditioning W / Steering Wheel Controls Remote Releases - Inc: Power Cargo Access Power Tilt / Telescoping Steering Column 60 - 40 Folding Bench Front Facing Fold Forward Seatback Rear Seat Fade - To - Off Interior Lighting Driver And Passenger Visor Vanity Mirrors W / Driver And Passenger Illumination Full Floor Console W / Locking Storage And 4 12V Dc Power Outlets Cruise Control W / Steering Wheel Controls Bmw Online Full Service Internet Access Full Cloth Headliner Integrated Navigation System W / Voice Activation Rear Cupholder Leather / Metal - Look Gear Shift Knob Front Center Armrest Rear Center Armrest W / Pass - Thru And Skibag W / Storage Full Carpet Floor Covering - Inc: Carpet Front And Rear Floor Mats Driver Foot Rest Fob Controls - Inc: Trunk / Hatch / Tailgate Windows And Sunroof / Convertible Roof Engine: 3.0 L Dohc 24V I6 W / Twinpower Turbo - Inc: Piezo Direct Fuel Injection Valvetronic And Double - Vanos Steplessly Variable Valve Timing Front And Rear Anti-Roll Bars Electric Power - Assist Speed - Sensing Steering Engine Auto Stop - Start Feature Gas - Pressurized Shock Absorbers Regenerative 170 Amp Alternator 80 - Amp / Hr Maintenance - Free Battery 4 - Wheel Disc Brakes W / 4 - Wheel Abs Front And Rear Vented Discs Brake Assist Hill Hold Control And Electric Parking Brake Transmission W / Driver Selectable Mode 5181 # Gvwr 992 # Maximum Payload Transmission: 8 - Speed Automatic W / Steptronic 18.5 Gal.

Oversee maintenance of the internal trade booking system and ClimateCare's external carbon registry accounts working with the Operational Executive

However, as early as 2011 researchers at the University of Washington and the University of California at San Diego reported they were able to wirelessly penetrate and exploit a car's systems via Bluetooth connections, cellular network telephone vulnerability, network ports used for car maintenance, and even internal CD players.

Performed user system access, including user setup, maintenance, change and removal to ensure system access is in compliance with company internal control requirements and segregation of duties is in alignment.

Troubleshoot and resolve internal cases logged by end users related to records maintenance, access / visibility, system errors, reporting issues, etc..

Steered the development, maintenance, and internal auditing for plant quality systems and specific customer driven programs.

Manage and oversee the internal payroll processing functions within the company HRMS and ensure system maintenance and accuracy is maintained at all times.

• Supervise installation of servers, switches, routers, and maintenance of client's internal systems.

Administrative Technician III for Texas Department of Transportation: - Implement improved and time saving procedures; consistently reduce overhead costs, improve workflow and increase office efficiency - Create and maintain a database of public assistance complaints; assign an internal investigator to each case and follow - up once closed - Developed and monitor a calendar system using PowerPoint where accurate records of vacation / sick leave / comp time used and accrued are tracked month - to - month for comparison with monthly time sheets - Answer inquiries from the general public, vehicle storage facility operators, motor carriers, the trucking industry and other state / federal agencies regarding rules, laws and regulations governing the issuance of motor carrier credentials - Prepare correspondence (email and written) and review for completeness and correctness - Field calls and manage administration, resolve a wide - range of staff dilemmas and challenging situations on a daily basisPrincipal Administrative Assistant for Solar Turbines, Inc.: - Provided support to Directors, Department Managers, Project Managers and Project Engineers as well as international personnel - Maintained detailed calendars of appointment schedules for business meetings, conferences, domestic / international travel arrangements and special events - Expertly ran this fast - paced, large office encompassing office and structure maintenance, scheduling of machine / equipment service and repairs, and ordering and stocking office supplies; updated and maintained department web pages - Compiled, created and distributed financial reports and PowerPoint presentations - Edited and formatted technical documentation and maintained filing systems - Coordinated extensive domestic and international travel arrangements, including air, hotel, car and meeting locations - Planned departmental meetings, special events and office movesSenior Administrative Assistant for Solar Turbines, Inc.: - Supported Department Manager and Supervisors, Manufacturing Engineers and shop personnel - Tracked and monitored pending and confidential correspondence and financial information - Prepared apprenticeship packets for distribution; received applications, recorded data, and set - up and coordinated Differential Aptitude Tests; notified applicants of test results and set - up initial interviews - Coordinated special events; managed information systems and maintained web pages; oversee special projects - Resolved office obstacles, communication barriers and complicationsSenior Program Assistant for Solar Turbines, Inc.: - Photographed, downloaded and printed digital pictures of parts, processes and people involved in Rotor CAM area - Created and produced departmental newsletter; initiated Receiving Inspection Records Retention process (scanned records onto CD for easy and accessible retrieval and storage)- Set - up and coordinated meetings and special events; created slide show presentations and maintained web pagesPage 2

Responsible for maintenance of daily server processes, development of in / outbound data feeds, and providing support to clients and internal staff through a ticket system.

Perform maintenance, diagnostics and repair on medical equipment within sleep lab, respiratory, cardiac, laboratory, internal medicine and ER units of a 600 bed health system campus.

- Establishment, enforcement and maintenance of internal controls for accounting and technology - Company - wide resource on the use of information technology in accounting and finance - Architect of SOX documentation, flowcharting and analysis system - Advanced analytics and data modeling using excel and custom reporting tools - Reporting through audited financial statements - Career long progression as Cost Accountant,...

Advised sales force regarding all aspects of printing and filing requirements., 1998 - 2004 RCI GROUP, INC., New York, NY, Customer Service Representative and Print Production Manager, 1996 - 1998 NEW YORK PRINTING AND PUBLISHING COMPANY, New York, NY, Lead Plant Foreman, • Supervised press room staff consisting of 27 union employees., • Negotiated aspects of collective bargaining agreements., • Coordinated daily with plant and operations managers on all production schedules., • Purchased all supplies required to meet project specifications., • Monitored press room personnel to guarantee consistent maintenance of equipment., • Negotiated vendor and supplier contracts., • Developed internal systems and policies to increase productivity, increase profitability, and decrease waste., 1994 - 1996 BOWNE OF NEW YORK, New York, NY, Senior Customer Service Representative, 1987 - 1994 MERRILL CORPORATION, New York, NY, CORPORATE PRINTING COMPANY (acquired by Merrill Corporation in 1993), Senior Customer Service Representative, 1984 - 1987 PANDICK TECHNOLOGIES, New York, NY, Facilities Management Analyst, • Wrote business plan for start - up company that was subsequently sold to Pitney Bowes for $ 100, 000, 000.

CAPGEMINI (Chicago, IL) 1999 — 2004 Manager • Manage projects related to customer application development, maintenance, business analysis and testing / quality assurance • Led the corporate Project Management Certification Group • Responsible for project management networking and training of potential PMP candidates • Provide quality assurance coaching and mentoring and prepared and rolled out training plans • Assist in the organizational initiative of attaining CMMI Level 3, conducting internal audits and appraisals, and training on the CMMI and SCAMPI methodologies • Serve as a consultant for the AON Corporation — Insurance Brokerage System Assessment (Chicago, IL) • Act as the Functional Manager conducting a high - level competitive analysis of insurance brokerage solutions, commercial vendor packages, and AON internal systems • Offer consulting services to Sprint (Overland Park, KS) • Serve as Project Manager, Project Leader, and Business Analyst • Lead Trouble Reporting System (TRS), Facilities Management System (FMS), and Integrated On - demand Network (ION) initiatives

Professional Experience Peanuts Worldwide (New York, NY) 1996 — Present Supervisor, Product Development Department -LRB-[Insert Start Date]-- Present) • Lead and manage a five - person team in all aspects and procedures of quality assurance administration for over 50,000 new product designs on an annual basis with annual retail sales in excess of $ 1 billion • Oversee the development and maintenance on high - profile global relationships, including MetLife and the worldwide use of Snoopy to establish brand identity • Supervised product development staff on a daily basis, focusing on high - quality process execution, creative implementation, and professional customer relations • Work closely with IT department and other business areas to troubleshoot various technical issues with computers and company - wide systems both for internal and client use, along with the launch of new digital company - wide approval system

FISERV ISS, Senior Database Manager (Denver, CO) 10/2000 — 8/2008 • Provide production database administration for Fortune 500 firm • Perform 24/7 on - call support of Oracle and SQL Server databases varying in size (800 GB to 4 GB) • Oversee backup and recovery using RMAN • Responsible for daily production maintenance of Oracle and SQL Server databases including log checking, space management and database tuning • Maintain the Oracle Data Guard Standby databases by syncing up the database with production • Perform 90 - day restores of multiple Oracle and SQL Server databases • Actively train coworkers in database restoration • Convert Oracle non-ASM databases to ASM databases, perform upgrades • Establish physical database parameters and review internal Oracle tables • Identify and recover corrupted blocks on Oracle database • Install multiple Oracle ASM and non-ASM databases on both Linux and Windows platforms • Install Oracle 10.2 two node ASM RAC system on Linux Itanium system • Install SQL Server databases on Windows 2000 platform • Develop Oracle Data models for internal applications • Perform SQL tuning using explain plan and Oracle Grid Control • Create multiple Cron UNIX scripting jobs using the Bash Shell • Maintain nightly internal load job application processes • Write multiple internal applications with PL / SQL language

Insert Title — Duties & Responsibilities Serve as art director, press manager, photographer, IT assistant, maintenance technician, and customer service rep Manage corporate art / advertising department and oversee more than 270 orders per day Create publication layouts, promotional campaigns, advertisements, and other collateral for varied clientele Conceive photography concepts, settings, and capture engaging images for company projects Oversee project timelines, staff workflows, quality control, and staff development programs Perform maintenance on digital printing equipment ensuring cost effective and professional operations Design and implement corporate safety protocols as Safety Committee Co-chairman Assist IT department with computer maintenance, network administration, and troubleshooting Oversee customer service operations ensuring client satisfaction with corporate art products and services Implement methods to reduce costs while enhancing team productivity Skilled in PC, Mac, Microsoft Office Suite, Photoshop 5 - CS5, Corel Draw 9 - x3, Illustrator 8 - CS3, Poser 8, In - Design CS, and Adobe Acrobat Proficient in Nikon D Series, Roland Versa Cam, Encad Wide Format, Acuity UV 2504, Presstek 34 DI, Xenetech Laser Engraver, and Epson Printer Proof Certified welder, forklift operator, heavy equipment operator, and air compressed systems technician Study internal literature to become an expert on products and services Consistently promoted due to excellence in team management, art production, and dedication to company values Represent company brand with poise, integrity, and positivity

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Facilitated working relationships with co-tenants and building management.Made copies, sent faxes and handled all incoming and outgoing correspondence.Created weekly and monthly reports and presentations.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Managed the day - to - day calendar for the company's senior director.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Coordinated meetings with other department managers and served as main liaison between sales and field staff.Scheduled and confirmed appointments for entire management team.Provided support for CEO and sales team in managing operation work flow.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Developed more efficient filing systems and customer database protocols.Qualified competitive subcontractor bids prior to execution of contracts.Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties.Accurately provided status information on project progress to the project management.Monitored the safety of all construction activities, making on - site personnel safety the top priority.Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols.Increased the employee base by 50 % to meet changing staffing needs.Advised managers on organizational policy matters and recommend needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work - related problems.

Assisted the Controller in establishing standard operating procedures including the development and maintenance of a system of internal controls.

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity