So today's episode is about using social media to turn customers
into brand evangelists.
It helps you develop a stronger brand and a better work environment, turning customers
into brand evangelists and employees into ambassadors of the cause.
Within 10 minutes, they had seen my tweet, responded to it, diagnosed my problem, sent me a link to an FAQ to fix it and turned an angry customer
into a brand evangelist.
Not exact matches
This will likely turn them
into loyal customers and
evangelists for your
brand.
This is the strongest form of
brand - customer connection, because it turns regular customers
into rabid
brand evangelists.
Conversely, success can turn those 10
into lifelong
evangelists for your
brand.
People want to be a part of a company and movement that helps others, and an authentic social mission can turn customers
into loyal
brand evangelists.
From there, you hope a percentage will evolve
into loyal
brand evangelists.
How do you take happy, satisfied customers
into loyal
brand evangelists?
USA About Blog Based out of robfrankel.com, Rob Frankel has been called «the best
branding expert on the planet», Rob turns users
into evangelists for funded start - ups and Fortune 1000 companies.
In 2009, Mckinsey published an article entitled «Consumer Decision Journey» by David Court et Al where they coined the term Consumer Decision Journey (CDJ): This is basically the journey of an online customer and how they go from uncertainty to certainty just to end up
into being a loyal customer, and eventually act as an
evangelist for the
brand.
USA About Blog Based out of robfrankel.com, Rob Frankel has been called «the best
branding expert on the planet», Rob turns users
into evangelists for funded start - ups and Fortune 1000 companies.
USA About Blog Based out of robfrankel.com, Rob Frankel has been called «the best
branding expert on the planet», Rob turns users
into evangelists for funded start - ups and Fortune 1000 companies.