At some time in the past decade I was at a conference where Lexis actually
introduced a
new member of their senior staff who was to be the person who would bring all this
information together, and establish a way to facilitate
information about, and access to, all their affiliated legal resource
brands.
VERIZON, Belton, SC May 2014 — Present Customer Service Representative • Increase customer base by 50 % at the
new Verizon store on Denbeck Road by eliciting exceptional customer services to interested inquirers •
Introduce an order tracking system that increased efficiency of order delivery by a staggering 88 % • Retain a corporate customer by providing him with colossal discounts and deals, in direct competition with his preferred
brand • Lead 12 group product demonstrations, increasing onlookers interest in the company's products and eventually converting a large number of them into business providing customers • Greet customers as they arrive at the Verizon outlet and engage them in conversation to determine their technology needs • Lead customers or direct them to appropriate sections according to their areas of interest within the store •
Introduce customers to the store and provide them
information on products and product lines • Maintain professional interactions with customers, providing them with product demonstrations and advice • Assist customers in choosing products of their choice and provide them with
information on each feature and pricing • Walk customers through the purchasing procedure, facilitating buying, documentation and payment procedures • Accurately document and report sales to the manager and provide customers with warrantee and after sales services
information • Ascertain that the store is kept clean, organized and functional at all times, in sync with the company's policies