Not exact matches
Results - focused and accomplished
professional with extensive experience in managing property, commercial and
liability claims and quality assurance, utilizing appropriate methods and a flexible interpersonal style to
investigate, evaluate, negotiate and settle assigned
claims.
PROFESSIONAL EXPERIENCE
Claims Adjustor — Sentry Insurance Co., Scottsdale, AZ 2000 — 2005 Oversaw 1st party Property claims of low to moderate severity and complexity, and investigated and evaluated all pertinent facts that determined coverage, damages and liability of property damage c
Claims Adjustor — Sentry Insurance Co., Scottsdale, AZ 2000 — 2005 Oversaw 1st party Property
claims of low to moderate severity and complexity, and investigated and evaluated all pertinent facts that determined coverage, damages and liability of property damage c
claims of low to moderate severity and complexity, and
investigated and evaluated all pertinent facts that determined coverage, damages and
liability of property damage
claimsclaims.
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations,
claim processing, and company policies Oversaw invoicing, branch
claims,
liability reports, and company checking account
Investigated off site damage reports and provided
claim process recommendations Analyzed processes and introduced plan to reduce
claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting