Even now, some
of the best practices coming from regulators and technology consultants are pointing to more centralization — a «single, accurate, and aggregated view
of the customer» that can be tracked throughout the
lifetime of that customer as details,
investment goals, and needs change — a way to link a client address to the
deals and cases they have on the go, to the communications, and often sensitive data, that is shared during those interactions.
With the consumer paying thousands
of dollars in commissions, and for the most part
dealing with the largest
investment of their
lifetime, they are entitled to professional and effective representation.