University of Southern Indiana (Evansville, IN) 9/1994 — 11/1997 Computer Maintenance Technician • Held responsibility for
maintaining, repairing, installing, and training the users of University microcomputers and associated peripheral equipment • Prioritized daily work order requests, following up on previous work orders to
maintain end - user quality service • Planned, installed, and
maintained campus communications networks,
involving the pulling new communication cable, terminating lines, testing connections, and generating high - quality final
appearance • Set up new systems for users, saving existing hardware and data along with implementing into new operating systems • Provided resource information concerning related and relevant technological development and changes