Customer -
journey mapping breaks down each of these stages into several touch points (moments of customer / brand interaction) and optimizes each.
Not exact matches
Broken down into action - oriented pieces for easy implementation, backed up by great scenarios from real life, if you're looking for a
map to guide you through the
journey of being a parent, WHAT GREAT PARENTS DO is a good choice.»
So we
broke the text up because it was easier to read; we made the choices dynamic and in - the - moment to make the action feel riskier and more exciting; we added the
map to give context to your
journey (and because I know I would have loved that aged ten).
The
journey map creates a framework, urging colleagues and departments to
break down organizational silos and work together to meet the expectations and needs of the clients and targets.