Sentences with phrase «know our customers so»

This means that we make the effort to know our customers so that we can cater to their specific needs.
Unlike many other shops, the staff of Neptuno take time in getting to know the customer so they could provide and guide them accordingly.

Not exact matches

Today, while big retailers know a great deal about their customers, they add rules to their backend software so people don't receive offers regarding things which might be sensitive, Globant's Murphy explains.
Maintaining an existing customer base is easier — and cheaper — than trying to replace lost customers, so it's worth investing in a thorough marketing mail strategy that lets your most valued customers know how important they are to you.
Using this methodology, you iterate based on customer feedback at each step of the way, so that you know you're building a product, or delivering a service, that customers want and will pay for.
With production capacity to fulfil a government contract for 750 kilograms a year, his strategy is to standardize products so customers know what they are buying.
I can't help but reiterate this because most businesses think, and wrongly so, that getting to know their customers is a process that starts and ends with the few initial interactions.
I sat in a meeting with a CEO recently who told me that at his last company, he forced a customer to pay a large contract up front because he «knew our software rollout wasn't going to be successful, so I wanted to be sure I got paid my commission.»
A company like Uber, however, will let customers know the reason behind the pricing: «Look, public transit is down and there's more demand, so we're going to charge more.»
«We know that a motivated workforce leads to better customer service, so we believe this initial step not only benefits our employees, it will improve the McDonald's restaurant experience.»
So far as the customers of these stores know, they have a charge account with the store itself, and a credit relationship is always a source of loyalty.
Maoli knew logistics, but he needed extra help forming those personal connections, so he called an old friend — Gary Gabriele, a hospitality prodigy who had worked his way up from dishwasher to general manager of a local hotel franchise by the age of 21 — and asked him to run Flash's customer service.
So a server might mention that he knows a customer doesn't like Parmesan cheese.
Most importantly, talk in the «customer's voice» and intersperse that company's logo and images throughout the presentation, so the customer knows you understand its business, and you look like you put customized work into your response, tailored just for your recipient.
In a connected age, where you can connect directly with any person, customers want to know who is behind each brand, what shape is the main architect of that service or product you find it so useful.
Also, a wealth of platforms exist for enhancing communication with your customers, such as software that lets you know if and when they open emails you send so you can track the effectiveness of your campaigns.
In reality, this customer knows very little about the sales professional on a personal level, so he should keep this in mind and guide the conversation back to the pressing issue and how he intends to solve the problem for the customer, ignoring personal attacks.
5 SEO Trends Every Entrepreneur Needs to Know for 2014 The web is a crowded place, so taking advantage of SEO trends will help to ensure that potential and existing customers can find you.
«One of the reasons we've had so much success as a retailer is because we have local dealers who know our customers better than anyone,» Medline said in his 2014 interview.
Conversely, the company knew customers wouldn't want to think what was supposed to be inexpensive fast food was associated the ritzy Marriott name, so both brands operated separately but successfully, he says.
In many cases the customer may not know what to expect, so it's appropriate to set the expectations up front.
But smart franchises know their customers and know where the next best opportunity will come, so they focus on those areas.
You got customers in the door, so make sure you get to know them.
Ideally, you or your staff is in constant touch with your customers so you know exactly how happy or unhappy they are and exactly what would make them happier.
Most people are wary of change, and know that new technologies take time to learn and stabilize, so customers prefer solutions based on tried - and - tested proven technologies.
Engaging with customers online lets them know you are listening, so respond to both complaints and compliments.
Tip: Share (or Buffer) your new Facebook group to your personal social media accounts and your Facebook Page, so that your close friends and customers know about your new community.
I mean, one of the reasons we've had so much success as a retailer is because we have local dealers who know our customers better than anyone.
You need to know you're spending your time the right way, so you want to qualify customers and know when a prospect is real.
I know my friend will do a good job so I'm not leaving the customer in the lurch.
So how do you know when your detractors represent the sentiments of a meaningful cross-section of your customers?
Get notes out of your notebook / excel and into your CRM so that you have easily searchable info on customers and clearly know your next steps and deal history.
Povich says she privately messages customers who post less - than - stellar reviews, but notes she'll add public responses as well so anyone who comes to her page will know she acknowledges all of her customers.
He knows customers will be downloading other map apps and figuring out hacks to avoid using the native Maps app so he's helping them out.
Know where your customers are so you can be there, too.
In other words, their goal was to know the needs of their customers so well, they could identify them even before the customer knew they needed something!
«So we use the topic to always make sure that customers know who their main point of contact is within a channel.»
Make sure you know everything about that customer, so you can use it as a case study.
As a website owner, you want to know which keywords your customers are searching for so that you can use SEO best practices to optimize your site for them and improve your chances of appearing in the natural search results for these queries.
They're so intensely focused on each of their accounts that they know exactly what each customer wants and what it will take to help them grow their business.
We want to know, before our customer or consumer does, what they're thinking and where they're headed, so we can «skate to where the puck will be,» as Wayne Gretzky used to say.
Paco Underhill knows what they look at, what they buy and why, so get ready to put a huge dent in the concept of customers» free will.
So, make sure your customers know that they are loved and keep telling them.
As people grow and mature in their role, and their product - knowledge fully fleshes out and their workflow - knowledge is fully complete... They know how the product works and they know what customers are trying to do with the product, so they can advise customers to take the best course of action.
If you've been interested in business and marketing within the last five years or so, chances are you've heard this phrase so much you're ready to cry: «Create valuable content for your prospects and customers so they will know, like, and trust you.»
Each radio station delivers a very specific audience, so once you know the age and gender of your target customers, you can zoom in on stations that serve those people.
So it's not yet known if all customers would get access to T - Mobile's free Netflix deal, Sprint's free Hulu, T - Mobile's weekly rewards giveaways, or Sprint's Tidal trial membership.
Don't fall into the trap of presuming you know what your customers want, or even running focus groups so someone else can tell you what they want.
The 128 - year - old beauty company, known for products such as Skin - So - Soft and ANEW skincare, has been hit by a triple whammy: the rise in sales of low - priced beauty products at mass - market chains such as Walgreen (WAG) and Dollar General (DG), the apparent obsolescence of its direct - selling model for beauty items, and ill - advised forays into fashion, jewelry and pricier skincare products that alienated many customers.
«Customers must know, so they can choose when to use a service.»
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