Stumpf testified last month that he was not aware of the sales problem until the fall of 2013, shortly
before the L.A. Times article, but the
bank's board and other senior executives had
knowledge of the issue as far back as 2011.
It just seems that the more one knows about the ins and outs of this business, the more pressure it puts on one to dig deeply into one's
knowledge bank for guidance
before advising an obviously less knowledgeable client to «do» something that will lead to a commission.