In addition to having one of the most
knowledgeable service departments in the industry, we also guarantee we only use factory - approved original equipment manufacturer parts on all repairs and
service work done on the vehicles we take in from
customers.
Job Responsibilities (but not limited to): * Serve
customers by developing a rapport, building
customer confidence, providing accurate information, and promoting product through point of sale * Provide
customers with highest level of
customer service expected for assigned
department through professional, courteous and
knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up
customer sales * Responsible for following all company standards in regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of
customer service at all times * Remove all sensormatics and hangers from merchandise prior to placing items in bag (s) for
customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally * Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest
service through assisting
customers with rental equipment.
United States
Department of Energy, Washington • D.C. 2007 — 2010 Help Desk Tier 2 (Hardware Support) Provided superior and
knowledgeable customer service and support, assisted, and resolved up to 30 incidents per shift related to computer hardware and remote connectivity with 75 % first call resolution record.