Sentences with phrase «last time a customer»

For example, «Do you remember the last time a customer experience exceeded your expectations?».

Some especially revealing behavioral interview questions include: «Tell me about the last time a customer or co-worker got mad at you,» and «Tell me about the toughest decision you had to make in the last six months.»

Not exact matches

Banking also offers some tantalizing practical applications for deep - learning innovators, too; of the three possibilities listed by Agrafioti — personalized AI - driven customer service, real - time fraud prevention and risk management — it's the last one that might appeal most to those interested in industry disruption.

«In connection with our transactions with Time Warner Cable and Bright House Networks last year, we reaffirmed this resolve, stating that we expected to hire 20,000 new employees at Charter, many in customer service,» the company said in a statement on March 24.

When was the last time you offered a gift to an enthusiastic customer?

Late last year, Officevibe, the leader in employee engagement software, released an unprecedented, real - time report on the «State of Employee Engagement,» based on hundreds of thousands of answers from their customer survey software.

When you're early in a startup, a founder or one of the first few people to join, you will at times realize that new information from customers or a smart mentor shows that what you were working on for the last weeks or months is the wrong thing to do.

The beta will last until such time as we feel we've gotten it right and that we've answered the questions that we need to answer and we are providing the service that our customers want.

When was the last time you heard the sentiments of others — customers or employees — about how the business is doing?

When your customers are excited to pass your products down to the next generation, you're building loyalty that lasts a lifetime — and that starts by designing a product that will stand the test of time.

Since the #DeleteUber protest began on Twitter last weekend, over 200,000 customers had deleted their Uber accounts in protest of Uber CEO Travis Kalanick's perceived support for President Trump, the New York Times reports.

When was the last time you spent any time thinking about cancelled or lost customers?

But over the last few years, careers in social media have exploded as companies realize the value of reaching their customers on the medium where they spend most of their time.

Customers today are more informed and connected than any other time in history, and your company will ultimately be exposed if it does not deliver long - lasting solutions.

The last time the company did something similar was in 2008, when the then struggling chain shut down all U.S. locations to retrain employees on improving the «Starbucks Experience» by boosting technical abilities and customer service.

The discount retailer, locked in a fierce battle with Amazon.com (amzn) to shorten the time it takes to get customers» packages to their homes, last week acquired Parcel for an undisclosed amount «smaller than previous acquisitions» Walmart has made this year (which include Bonobos, Moosejaw, and Modcloth), the company said in a blog.

When was the last time you sat on the phone with a customer service rep or stood in the middle of a store, hoping someone would help you out, knowing full well if no one responded gracefully, you'd be done with that company — for good?

Around this time last year, when Reed Hastings, the CEO of Netflix, attempted to introduce «Qwikster,» a Netflix spin - off that would, essentially, just cost more money for customers, he addressed complaints, abandoned the effort, and he, too, issued an apology.

When was the last time you heard the sentiment of others — customers or employees — about how the business is doing?

Or your PC can fetch files relating to that approaching customer or colleague and prompt you with zingers like, «Oh hi, boss, just noticing that sales are up 14 percent so far this month over last year at this time,» or «Gee, Mr. Freedman, you must have heard about the special we're having on the Monster Lawn 6000 tractor for Teeny Lawn 300 owners.»

E-commerce is at an all - time high so your website may be the first, last, and only place a customer engages with your brand.

While the stock price is at this time currently down about 13 % from last year, Adobe appears to have generated at least one key win with its shift in model — new customers.

At the same time, wireless service revenue growth for the entire industry slowed to 2 % last year from 6 % in 2011 — in part because most customers now buy their phone outright instead of getting subsidies.

The controversy began last year when the IRS demanded to see all of Coinbase's customer account activity from 2013 to 2015 — a time when bitcoin's value soared from $ 13 to over $ 1,100 (it is currently worth around $ 2600).

Momentum has been building lately, as Sprint added five times more regular monthly phone customers last quarter than in the same period of 2015 and dramatically improved its cash flow.

These include making sure the plane is properly maintained before departure, the whole crew is present before the flight, the flight leaves on time, service on the flight is top - notch, the plane door opens one minute after arrival, and the last bag is delivered to customers within 15 minutes of the aircraft parking.

With these last - minute strategies in place for the #BFCM weekend, your small or mid-sized retail business can boost sales, speed delivery and improve customer service so you have more time to eat, drink and be merry!

«I was running a fertilizer company at the time, and most of my customers would ask me to load them up with what they used last year, or they'd ask me what the last guy had bought,» Saik says.

Also, you'll get a surge in business every time a superhero movie comes out, and hopefully some lasting customers as a result.

Spotify calculated that customers brought in 3.6 times more revenue over their life as a user than the company spent on marketing to attract them, as of the end of 2017, helping boost free cash flow to 109 million euros by the end of last year.

Bloomberg employees, however, can also see the date and time that any customer last logged into his terminal.

How much time did you spend last month entering customer data, tracking sales, processing payments and recurring transactions?

For many companies, combining operational, marketing, and customer and competitive research data to understand journeys is a first - time undertaking, and it can be a long process — sometimes lasting several months.

-- From toxic employees to customers and clients, knowing when it is time to end a relationship is a key lesson for anyone serious about creating lasting success.

Last time I emphasized getting specific on your revenue streams — down to the customer segment, pricing model, and customer lifetime assumptions.

Wu added that the «blazing fast» and «super reliable» Internet connections being marketed by Time Warner Cable are false, based on a tool launched by the New York attorney general's office last December to collect internet speed data showing that Time Warner Cable was not able to provide the speeds that it promised to customers.

Last summer time, bitcoin money customers and miners have been successfully pioneers within the forking world — they did not know if they might create a coin that folks would truly need to use.

Oft - cited giant of the sharing economy, Uber, has taken their ride - sharing service a step further with «UberRUSH», using GPS enabled apps to connect drivers to ecommerce customers in real time for fast, last - mile delivery.

Last month, we ran a Ramadan promotion, where our Indonesian and Malaysian customers could guess what the Bitcoin price would be on a certain day and time.

Time Warner Cable lost 215,000 video subscribers in the fourth quarter of last year, but gained 55,000 broadband customers.

At a practical level, it means that when @patsmith contacts you on Twitter, you immediately know whether Pat is a customer or not and what Pat asked about the last time you talked.

A Reuters analysis of Chinese listed companies that have reported 2015 earnings show their suppliers owe them — and they in turn owe customers — more money that at any time in the last decade.

Customers wished Alexa a Merry Christmas, Happy holidays and Happy Hanukkah three and a half times more this year when compared to last year's holiday season.

Customers asked Alexa for cooking related advice more than nine times as much this year compared to last holiday season.

Yes, that is truth — but as a patient for the first time last year I can tell you that it was totally disheartening to learn that most doctors now treat their patients as - customers - apparently they forget that people go to them because they are suffering...

Managers and executives enhanced their training last year when the company brought in consultant Dr. Robert Kirby to offer courses in time management, leadership, customer service and communication.

As President Max Hurtado explains, the company has become a major success in the industry over the last two decades by concentrating on providing customers with everything they need in terms of protein and providing it at exactly the right time.

Matthew Clark customers are buying an average of four more bottles of vodka per month in comparison to the same time period last year (August — October).

Last summer, one farmer at my local farmer's market grew the San Marzano cultivar here in Cincinnati, but by the time I found about it, another customer had offered to buy their entire crop.

On a road in Hackney where, last time I looked, swarms on the asphalt implied a bar battle had spilled on to the kerb, crowds now line calmly in the rain, similar to old Soviet Union customers, outside «the world's first - since forever» vegetarian browned chicken shop, the Temple of Seitan.