Skill Highlights Hotel operations management Financial management Issue resolution Guest services and satisfaction Staff development and
leadership Process improvement Professional Experience Assistant Front Office Manager 8/1/2007 — Current Bally's Las Vegas — Las Vegas, NV Support Front Office Manager in directing front office operations to achieve customer satisfaction, quality service, and compliance with corporate policies and procedures while exceeding financial goals.
But as
the leadership process wore on a big lead for Clarke... started to evaporate.
«This is not about causing trouble for anybody, it's not about building up a putative candidature for somebody, it's not an intervention in
the leadership process.»
The internal struggle as to whose job it is to deliver bad news is one of many opportunities leaders have to «fuse» their teams together around a shared mission,
a leadership process I came to describe as «Fusion Leadership.»
Leadership can be invitational: where team members are invited to contribute, engage and participate in
the leadership process.
The aim is to raise the bar for leadership and focus attention on the importance of cultivating
the leadership process within associations, says Kessler.
Knowing when to nurture and when to challenge your charges is an important part of
the leadership process.