If the front office is inviting for teachers, parents and students, then the school
leadership values customer service.
Not exact matches
Also,
customers are less likely to do business with a company if they don't respect its
values or
leadership.
Reading it might be worth considering if this is a subject you're not familiar with, not only for the inherent
value in expanding your horizons, but also as greater empathy has been shown to improve
leadership, further
customer understanding, and help teams work together better.
Once you are in a
leadership role you need to be able to help others see the vision, this book helps you capture the
value for your
customers.
In essence, thought
leadership is about providing genuine
value to your
customers without even a hint of self - promotion — showing them that you're the no. 1 expert in your field — somebody who is 100 percent worthy of their trust.
Remember, it's not enough for
leadership to just
value customer service.
«When I'm thinking about my
leadership as a CEO, if trust is not my highest
value, especially under the guise of all this amazing new technology and all the changes that it's bringing my
customers or my consumers, then how am I leading?»
«By finding, joining and participating in industry - relevant groups on LinkedIn, you not only increase your visibility on the platform, but contribute real
value and thought
leadership to colleagues and potential
customers.»
We can help your organization build a
leadership brand that consistently delivers
value to
customers and investors and supports long - term growth.
As a large, multinational corporation, Xerox frequently appears on the Fortune 500 list and is guided by the
values of quality,
customer satisfaction, corporate responsibility, and
leadership.
Truly successful leaders are advancing the traditional
leadership role by stepping up with bold, game - changing strategies for growing the business, creating
value, dominating markets, and delivering innovation to a new generation of empowered and demanding
customers.
The company's family
leadership and local roots mean that it respects and
values its
customers more than some of its competitors, Marcinko says.
Identifying the target
customer, establishing that you understand their needs and culture, and delivering a result that surpasses the
value of the investment reveal pathways to successful
leadership and reader transformation.
We are committed to growing our
leadership position in the travel insurance industry, and as such, we are continually improving the
value we bring to our
customers.
I wanted to be part of driving a strategic technology roadmap for Peabody while embracing the company's core
values, encompassing
customer focus and emphasis on
leadership, people, excellence, integrity and sustainability.
In the years that followed, NKC
leadership asked, «How do we continue to move our sustainable business practices forward in a way that reflects our company
values and adds
value to our
customers?»
In her new role, Lucy will bring her experience to help
customers «to extract optimal
value from LawGeex, while providing strategic advice and
leadership».
We are committed to growing our
leadership position in the travel insurance industry, and as such, we are continually improving the
value we bring to our
customers.
Exceptional proven track record in both personal and team sales, business development, management,
leadership, and
customer service excellence personable, with core
values of trust, integrity and enthusiasm!
But could companies be more responsible to the folks who contribute their talents to creating products and offering services that are
valued by
customers (which, incidentally, results in the
leadership getting their nice salaries)?
Career Summary * Dynamic entrepreneur who utilizes creativity,
leadership and teamwork to design and execute solutions that creates
customer value.
PROFILE Combat - tested
leadership skills combined with exceptional abilities in leading and managing the development of program deliverables and or projects for the U.S. government: program performance evaluations and strategies,
customer value - added initiatives, knowledge management activities, and system and security performance improvements.
Key Account Manager with insatiable passion and reputation for business
leadership partnering with large OEM accounts to grow sales through
customer - focused solutions and
value - added products and services with consistent margins of 15 - 20 % annually in a recessed economy.
Extensive experience in working with senior
leadership to build strategies, operational analysis and metrics that maximize
customer satisfaction / promotors, profits and shareholder
value...
SENIOR BRAND MANAGEMENT EXECUTIVE Over 20 years of experience including
leadership in: brand management; brand marketing; marketing research and analysis; targeting and
customer segmentation; buying cycles; strategy and positioning; business development; B2B, B2C sales strategies and
value propositions; sales coaching; relationship marketing; global brand launches; pricing, packaging, merchandising and promotions; brand es...
Information Technology Security Manager — Duties & Responsibilities Manage IT security,
customer service technicians, assets and finances, and client training Responsible for ensuring that multiple IT groups meet finance, audit, and compliance requirements Serve as primary point of contact for
customer contracts, technical support, and end - user training Utilize interpersonal and technical skills as liaison between clients, technicians, and subcontractors Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Oversee the implementation of asset management processes and procedures Coordinate activities with desktop leads to ensure SOX compliance Validate asset information, manage defect reports, and submit correct action recommendations Design and implement enterprise - wide security protocols, mainframe / pc policies, & software / hardware packages Collaborate with department managers to identify and address security concerns through IT Security policies Reduce corporate information ricks through implementation of sensitive document control processes Utilize RACF and Windows / LAN measures to greatly improve user, administrator, and application security Establish and oversee regular system security audits for employers and clients Author and present added
value reports, optimization reviews, and overall audit presentations Enhance employee productivity and accountability through the implementation of firewall and tracking software Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team
leadership,
customer service, and technical skills
Dynamic
leadership skills in developing, implementing and tracking company business objectives, QA, Release Engineering and Process Development strategies that foster team work, continuous improvement and
customer value.
Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior
leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee
value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and
customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner
Office Manager — Duties & Responsibilities Manage office operations for a variety of businesses and not for profit institutions Serve as trusted advisor to senior
leadership and member of various advisory committees Train and supervise large staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior
leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement
valued in excess of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and other IT functions Assist with marketing, sales, and
customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed operations of Target Stores generating $ 20 million in annual revenue Created and implemented strategies to cut expenses while increasing sales Assisted corporate
leadership with store marketing and branding efforts Hired, trained, managed, and reviewed more than 130 team members Enhanced employee
value through professional development programs Increased employee dedication through recognition and team building initiatives Managed logistics team operations including product unloading and stocking Oversaw planogram, pricing, instocks, backroom, and replenishment teams Created an attractive and impactful salesfloor ensuring steady sales Coordinated all salesfloor transitions, salesplanner, signage, and pricing sets Ensured the highest levels of
customer service resulting in repeat business Served as liaison between Target
leadership and construction contractors Guaranteed store safety, security, and branding during remodel Built strong, long - term relationships with business partners, coworkers, and employers Completed all duties in a positive, professional, and timely manner Fostered an environment of respect and dedication to company goals
Professional Duties & Responsibilities Managed all daily operations of military dining facility serving over 180,000 meals annually Responsible for equipment and facility
valued at more than $ 2 million Oversaw food inventory and orders of approximately $ 720,000 annually Designed and implemented daily menu, 1,500 line items, and 48 ethnic dishes Trained, directed, and reviewed kitchen and service staff Maintained 98 %
customer satisfaction rate for both food service and meal quality Collected
customer feedback and designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal, service, personnel, and financial reports for senior
leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of schedule
Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior
leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee
value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and
customer service Utilize proficiencies in English, Hindi, and Malayalam to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner
TE Connectivity, Troy • MI Manager, Global E-Business — Automotive 2010 — Present Successfully provided global E-Business
leadership, strategic direction and oversight to increase website reach and help define
customer preference and
value.
Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Manage benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior
leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee
value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and
customer service Utilize proficiencies in ACT, HRIS, Microsoft Office Suite, and other computer software Perform all duties in a positive, professional, and courteous manner
Professional Experience Fox Asset Management (Red Bank, NJ) 6/2006 — Present Client Records / New Accounts Associate • Direct
customer account records, new account generation, and
customer service initiatives • Train and direct junior account associates ensuring compliance with company protocols • Craft detailed reports for senior
leadership regarding client trends, revenue, and other data • Verify and prepare all documentation for monthly openings of 150 - 200 new accounts • Establish accurate hard copy files for 520 individual and 480 Institutional accounts • Verify new account inception
values for 520 individual accounts by generating daily APL reports • Add 40 - 50 new individual accounts monthly to security database software system • Ensure timely and accurate updates of 1,200 institutional and 520 individual accounts • Implement new technologies, products, and procedures to improve company operations
Essentially, it means that
leadership or the company extracts
value from their
customers, instead of adding overall
value.
Couple that with competitive rates,
customer - centric core
values, lightning - quick funding and now superior
leadership under Bill Tessar, CIVIC is poised to become the premier private money lender in the country.
«The company's entire
leadership team exemplifies ERA's commitment to driving
value to
customers through unparalleled service, relentless innovation and a fierce determination to grow.»
Our
leadership team is working on state - of - the - art education, coaching, and technology systems to leverage our associates time in maximizing
value and results to our
customers pre - and post-close of escrow.
You'll work with executive
leadership who support, mentor and
value transparency along with employees who share a common goal - enabling
customers to express their personal style and enhance their lifestyles with beautiful and functional window treatments.