Rhonda's most recent role was
leading Human Resources operations for 13 years at CareOregon, a nonprofit involved in Medicaid / Medicare health plan services, reforms and innovations.
Not exact matches
Mary Beth Macedo joined Glass Lewis in 2014 and
leads the
human resources organization that supports Glass Lewis's global
operations.
With a strong background in IT and telecommunications law, he has brought his expertise to software multinational Avira, joining in 2008 as a legal counsel and working up the ranks to his promotion into the vice president
operations role in 2012, where he
led the finance and
human resources department of Avira's US subsidiary.
Successful
human resources executive with track record of making positive changes in organization's culture, developing motivated staff, enhancing professionalism, and
leading HR
operations to an increased organizational effectiveness in the following fields / areas:
He has
lead organizational wide recruiting,
operations and
human resource efforts for companies.
Managed business
operations,
human resources, and sales management; facilitated effective training and
led the implementation of business solutions in compliance with company objectives.
Led the
human resources department in strategy and goals execution, managed seven employees, oversaw department
operations for company of 200 employees
Effectively trained and directed production staff and actively collaborated in
Human Resource operation functions such as developing work schedules,
leading cross-functional training and assessing personnel for promotion.
Versatile and proactive Project -
Operations Management and
Human Resources - Organizational Development professional successful in managing projects of all sizes in a PMO environment, managing daily office
operations in a data - network center environment,
leading teams, developing / improving processes and procedures, exceeding organizational objectives in fast - paced, deadline - driven environments in the private & public sectors.
Career Summary Successful
human resource executive with track record of making positive changes in organizations culture, developing motivated staff, enhancing professionalism, and
leading HR
operations to an increased organizational effectiveness in the following areas: Team Leadership / Team Development and Talent Management Retention / Recruitment / Change Management / Performance Management / Employee Relations / Succession Planni...
Consultation, contracts, design, plan drawing & reading, knowledge and execution of current building codes, permitting, estimating, material ordering, pick up and delivery, backhoe, tractor, loader, water truck,
operation and transport, dirt work, grading, layout, steel / re-bar, concrete and foundation, framing, welding (arc, mig, tig) electrical, plumbing, drywall, finish carpentry, flooring and tile, paint, roofing, landscaping, supervisor, crew
lead and mentor, payroll and
human resources.
PROFESSIONAL SUMMARY Vision - driven change agent with career - long record of
human resources, quality control, and production management success for
leading organizations Proven talent for aligning business strategy and objectives with established
operations management paradigms to achieve maximum productivity with minimum
resource expenditures.
AREAS OF EXPERTISE * Full - Cycle Recruiting * HR Functions * Onboarding * Team
Leading * Facilities Management *
Operations & Performance * Strategic Planning / Analysis * Staff Coaching / Mentoring * Relationship Management PROFESSIONAL E XPERIENCE INDEPENDENCE MISSION SCHOOLS, PHILADELPHIA PA
Human Resources Manager January 2016 to Present *
Lead, oversee, and improve all daily HR
operations for a network of 15 private non-pro...
Professional Duties & Responsibilities Served as
human resource manager for eight locations throughout the Detroit area
Led team of approximately 20 employees in daily store and human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence, team member crisis, and labor law disputes Directed corporate finances including payroll, benefits, and company / department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment law Oversaw employee recognition program building team morale and dedication to company goals Significantly cut employee rollover through various team building measures Ensured that corporate accounting and human resource operations met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated, led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely man
Led team of approximately 20 employees in daily store and
human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional
operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence, team member crisis, and labor law disputes Directed corporate finances including payroll, benefits, and company / department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment law Oversaw employee recognition program building team morale and dedication to company goals Significantly cut employee rollover through various team building measures Ensured that corporate accounting and
human resource operations met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated,
led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely man
led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely manner
Financial Services Specialist — Duties & Responsibilities Recruit, train, and direct customer service, sales, and administrative personnel ensuring profitable
operations Study internal literature to become an expert on products and services Develop and manage varied financial portfolios for more than fifty clients Generate record sales of financial products through cold calling, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Conduct research on prospective
leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Build and strengthen relationships with small business clients through effective client service Encourage high customer retention by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee business underwriting process including risk analysis, pricing, and classifications Support
human resources department through benefit administration and performance evaluations Direct special projects from conception to marketplace rollout Analyze and streamline organization structure, workflow, team metrics, and client database Responsible for financial software
operation and updates including Bill Pay and Payroll processing Implement training and development programs to reinforce branding and develop team skillsets Create an atmosphere of respect, professionalism, and dedication to company goals Represent company brand with poise, integrity, and positivity
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center
operations ensuring efficient, effective, and profitable
operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and
operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including
human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily
operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and
lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company
resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Managed full lifecycle recruiting for multi-national, luxury hotel company Conducted strategic sourcing, job posting, application review, candidate prescreening, and new hire paperwork ensuring professional
operations Led new employee orientation instilling company goals and mission Established and maintained all confidential
human resource records Scheduled interviews between applicants and senior management Performed administrative office functions including data entry, answering phones, and ordering of office supplies Taught students of varying backgrounds and abilities garnering valuable insight into
human interaction, leadership, and effective issue resolution Served as a
resource for students and families offering guidance for educational, social, and personal challenges