Sentences with phrase «leading customer care team»

The company also has an industry - leading customer care team that is committed to solving any and all queries members have, as well as helping to fight online fraud.

Not exact matches

MINNEAPOLIS --(Sept. 24, 2015)-- AmeriPride Services, a leading textile rental services and supply company in North America, today announced the launch of its Complete Customer Care (C3) Mobile platform that provides their team of customer service managers with everything they need to service and support customers on a touch - screenCustomer Care (C3) Mobile platform that provides their team of customer service managers with everything they need to service and support customers on a touch - screencustomer service managers with everything they need to service and support customers on a touch - screen tablet.

Mr. Wolf leads automotive groups sales and the fixed operations teams, keeping the focus on delivering the highest level of customer care and creating opportunities for our customers to activate their ownership through a variety of community events, driving experiences and fundraising opportunities.

My proven dedication to optimizing customer care and leading top - performing teams will contribute immensely to the success of your company in this role.

My dedication to improving customer care and leading an inspired team will contribute to increased guest satisfaction and retention at United National Hotel.

Highlights Upsold from generic to brand name pharmaceuticals to 25 percent of customers each year Maintained relationships with primary care physicians, surgeons, specialists and hospitals that led to primary access for new and existing products Led a team of three sales representatives for the greater Chicago area that exceeded sales goal by at least 10 percent each quarter Provided excellent customer service that led to a 90 percent client retention rate, the highest in the company Knowledge of the latest industry trends, and proficient in the product catalogue Experience Medical Sales Representative and Supervisor 9/1/2013 — Current LIEO Pharmaceuticals — Chicago, IL Oversee three sales representatives, organizing and developing sales routes and techniquled to primary access for new and existing products Led a team of three sales representatives for the greater Chicago area that exceeded sales goal by at least 10 percent each quarter Provided excellent customer service that led to a 90 percent client retention rate, the highest in the company Knowledge of the latest industry trends, and proficient in the product catalogue Experience Medical Sales Representative and Supervisor 9/1/2013 — Current LIEO Pharmaceuticals — Chicago, IL Oversee three sales representatives, organizing and developing sales routes and techniquLed a team of three sales representatives for the greater Chicago area that exceeded sales goal by at least 10 percent each quarter Provided excellent customer service that led to a 90 percent client retention rate, the highest in the company Knowledge of the latest industry trends, and proficient in the product catalogue Experience Medical Sales Representative and Supervisor 9/1/2013 — Current LIEO Pharmaceuticals — Chicago, IL Oversee three sales representatives, organizing and developing sales routes and techniquled to a 90 percent client retention rate, the highest in the company Knowledge of the latest industry trends, and proficient in the product catalogue Experience Medical Sales Representative and Supervisor 9/1/2013 — Current LIEO Pharmaceuticals — Chicago, IL Oversee three sales representatives, organizing and developing sales routes and techniques.

• Secured credits up to 600000 $ for the bank through PR protocol delivery and excellent customer care to potential customers • Reduced the bank's annual losses by 10 % in one year via effective credit risk analysis • Led the commercial client team for three years • Developed and maintained professional rapport and provided consultancy to 14 small business bankers in developing product portfolios • Critically analyzed and re-formulated the bank's credit policies based on detailed financial credit and risk analysis stretched over a period of two years

Additionally, you will: * Lead with Heart — display empathy and compassion for your patients, customers, caregivers and colleagues on your team * Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues» strengths, address development opportunities and decrease knowledge gaps * Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy * Successfully implement those solutions by leading your team to achieve specified goals * Adapt to change and adjust plans to thrive in a dynamic community healthcare setting * Seek new ways to grow, collaborate with others and deliver better outcomes * Align others around purpose to gain support and commitment * Facilitate a «team» culture that promotes caring, energy, enthusiasm and pride * Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors * The above represents a summary of the functions of a Pharmacy Manager.

Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80 - 125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...

• Assisted in developing and managing the IMC Tool, to be used as a central repository for U-verse Care Tier 1 and Tier 2 team leads, and the Six to Fix a troubleshooting process tool for U-verse Care Tier 1 and 2 call centers that effectively streamlined quick and effective customer issue resolution process.

Direct a geographically distributed customer support team to provide industry leading customer care, relationship management, and software technical support to enterprise customers over a diverse set of vertical markets.

CSC Healthcare Systems (Southfield, MI) 1992 — 2005 Senior Sales Executive (1999 — 2005) • Directed major client sales initiatives for managed care IT products and solutions • Built and strengthened strategic relationships with clients resulting in loyalty and strong revenues • Recognized as 1999 — 2004 CSC Healthcare Systems Peak Performer for company leading sales and customer service • Trained junior team members ensuring they understood the brand and adhered to policies and procedures

Business Development Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing technical marketing presentations, overseeing business development functions and both managing and leveraging key business relationships Perform needs - based analyses and situational assessments to position and implement most appropriate services Collaborate in all phases of strategic planning with senior - level management and clients, including budgeting, service strategies, technical considerations, insurance vendor negotiations, revenue projections and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, technical assistance, project management, pricing and industry trends Utilize talent among team members with focused communications and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing and technical client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral marketing and the leveraging of cross-sales opportunities Execute marketing and sales strategies and related promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control and product success Develop and maintain a strong working knowledge of respective products and services and related marketplaces, including regulatory trends, customer demands, home care and infusion considerations, product advances and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions and guidance Act as a liaison between clients, vendors, sales and support staff, and executive management

Registered Nurse / Instructor — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Skilled in surgical, cardiac, pulmonary, medical, radiology, pediatrics, and emergency room medicine Maintain working knowledge of current medical technology, procedures, and standards of care Create workflows assigning tasks and responsibilities to the nursing team Responsible for scheduling, hiring, payroll, and evaluation of nursing team and support staff Trained in chemical paralytic agents, surgical airways, pericardiocentesis, chest needle compression, and intraosseous access Perform advanced cardiac life support procedures, vasculature access device insertion, and 12 lead EKG's Responsible for intubation, ventilator management, IV and oral medication administration, and monitor line insertion Transport critically ill or injured patients to healthcare facilities and respond to in house codes Maintain professional and courteous communications with patients and family Educate patients and family members in healthy lifestyles and disease management Train nursing students in accepted practices and standards of care Utilize high fidelity mannequins in a variety of situations to develop student critical thinking skills Lead traditional classroom education and scenario debriefs ensuring student comprehension Design and implement engaging curriculum to reach a variety of skill sets and learning styles Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and other administrative functions as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integlead EKG's Responsible for intubation, ventilator management, IV and oral medication administration, and monitor line insertion Transport critically ill or injured patients to healthcare facilities and respond to in house codes Maintain professional and courteous communications with patients and family Educate patients and family members in healthy lifestyles and disease management Train nursing students in accepted practices and standards of care Utilize high fidelity mannequins in a variety of situations to develop student critical thinking skills Lead traditional classroom education and scenario debriefs ensuring student comprehension Design and implement engaging curriculum to reach a variety of skill sets and learning styles Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and other administrative functions as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integLead traditional classroom education and scenario debriefs ensuring student comprehension Design and implement engaging curriculum to reach a variety of skill sets and learning styles Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and other administrative functions as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integrity

All a broker has to do is give us the leads to put in their own fully branded Customer Care Account, let our customer care team manage the leads in the account as if we were the broker's own in - house team, and when the leads warm up, we let the brokCustomer Care Account, let our customer care team manage the leads in the account as if we were the broker's own in - house team, and when the leads warm up, we let the broker kCare Account, let our customer care team manage the leads in the account as if we were the broker's own in - house team, and when the leads warm up, we let the brokcustomer care team manage the leads in the account as if we were the broker's own in - house team, and when the leads warm up, we let the broker kcare team manage the leads in the account as if we were the broker's own in - house team, and when the leads warm up, we let the broker know.

Shyiak will lead the Franchise Sales and Customer Care teams.

Listing Agent Exclusive — With this rule, our customer care team will only assign the real estate lead to the listing agent.

Shyiak will lead the Franchise Sales and Customer Care teams, overseeing the conversion / implementation process for new offices as well as attending to the ongoing needs of the franchise's brokers.