Sentences with phrase «led quality control team»

Not exact matches

Sales teams have little control over the quality of their inbound leads, simply responding to the customers who show an interest.

The company prides itself on continuous innovation and its product development team is led by industry veteran Stacy Woodward, Florida Caribbean Distillers» director of quality assurance / control and product development for 25 years.

As a process engineer I focus on the design, control and optimisation of the plant and as a technical project manager I focus on time, cost and quality, leading a team, managing risk and stakeholder expectations.

To ensure some quality control, the list was compiled by a team led by Keith Johnston, the current Chairman of the Government Affairs Group, carefully advised by two previous chairmen of the Group, as well as senior members of the current GAG Committee who, naturally, have removed themselves from consideration in the rankings.

Genome sequencing of the TRAC clinical samples has now been completed, generating terabytes of data that were processed by the sequence - analysis pipeline team led by Jim Stalker, to produce quality - controlled information about many thousands of variants for each sample.

Working as an assistant project manager; responsible for assisting the project manager and product manager; handling different projects under the supervision of the project manager; responsible for leading a team of 10 people in project management department; responsible for providing engineering standards, specifications, codes and design instructions in project; maintained a good rapport with the team members; conduct quality control activities provide suggestions to the product department

Sales manager with 7 + years of experience driving profitability through strategic growth, leading teams, and quality control.

PROFESSIONAL TRAINING: IMO, DOT & IATA Shipping, 06 - 05 DOD Ethics Training Contractors in the Workplace, 10 - 04 Quality Assurance Indoc and Refresher Training Course, 8 hrs, 5 - 04 Hazardous Materials Control and Management (HMC&M) Technician NEC 9595, 40 hrs, 5 - 01; Afloat Environmental Protection Coordinator (AEPC), 40 hrs, 5 - 01; Consolidated Hazardous Material Reutilization and Management Program (CHRIMP), 40 hrs, 8 - 00 Hazardous Material Inventory Control System (HICS - WIN) 40 hrs, 8 - 00 Afloat Hazardous Materials Coordinator, 40 hrs, 1 - 98 Military Customs Inspector, 40 hrs, 3 - 97 Snap II Supply Financial Management (SFM) Supervisor, NEC 2820, 320 hrs, 2 - 97 Snap II Supply Financial Management (SFM) Storekeeper, NEC 2814, 160 hrs, 1 - 97 Snap II Lead Instructor, Naval Submarine Training Team Pacific, Pearl Harbor, HI Snap II RPPO Instructor, Naval Submarine Training Team Pacific, Pearl Harbor, HI Snap II Junior Storekeeper Instructor, Naval Submarine Training Team Pacific, Pearl Harbor, HI Leader Development Program (NAVLEAD) Course, 40 hrs, 5 - 91 Retail Inventory and Financial Management, 80 hrs, 3 - 91 Defense Small Purchase Course, NRCC Philadelphia, 12 - 88 Independent Duty Storekeeper, NEC 2815, 40 hrs, 6 - 88 Integrated Shipboard Maintenance Support (ISMS) course, 40 hrs, 2 - 86

Proactively led the team in developing targeted goals re: operational expenses, payroll, inventory shrinkage, and associate morale including quality controls

Journeyman Carpenter, Fill — In Carpenters Foreman — Williams Plant Services, Richland, WA 2009 Owner, CEO, President — Decker's Cabinet Solution's, Summerfield, FL 2007 — 2009 Field Coordinator, Job Superintendent, Vice President — QKI Inc., Orlando, FL 2006 — 2007 Field Coordinator, Job Superintendent — Bailley Industries Inc., Ocala, FL 2006 North Coast Inc., Akron, OH 2000 — 2005 Journeyman Carpenter, Design Team, Project Superintendent Carpenters and Laborers Superintendent — Larkin Enterprises Inc., Covert., MI 1999 Scaffold Coordinator, Scaffolding Quality Control — Raytheon Power Services Inc., Perry, OH 1997, 1998 Carpenters Foreman, Carpenters General Foreman — Gem Industries Inc., Perry, OH 1997 Day & Zimmermann Inc., Covert, MI 1996,1997,1999, 2009, 2010 - 2011 Journeyman Carpenter, Scaffold Coordinator Bechtel Group Inc., Beaver, PA 1995,1996,1997,1998,1999, 2010 Journeyman Carpenter, Fill - In Carpenters Foreman Journeyman Carpenter, Lead Man — Fischback Power Services, Perry, OH 1995 Waco Scaffolding, Canton, OH Field Coordinator, Quality Control, Carpenters and Laborers Superintendent 1995 Safe - Way Scaffolding, Grand Rapids, MI Journeyman Carpenter, Carpenters Foreman, Scaffold Inspector 1994 Journeyman Carpenter, Scaffolding Coordinator Safetyman — Geodechi Scaffolding Inc., LA 1994 Journeyman Carpenter & Laborers Superintendent — Brunk and Son's Inc., Berwick PA 1993 Shift Manager / Field Coordinator / Project Superintendent — Marlite Inc., Dover OH 1989 - 1993 Job Superintendant / Company VP — Refab Industries, Sherrodsville OH 1984 - 1988

• Interview, hire and train members of sales teams to perform in accordance to company's mission • Handle staffing and staff scheduling duties by ensuring that adequate staff is available at appropriate times • Manage stock levels and make important decisions regarding inventory control • Create and maintain liaison with suppliers and vendors to ensure that merchandise is always available and delivered to the retail outlet on time • Analyze present sales figures and perform market analysis to determine trends and customer preferences • Provide feedback to supervisors and arrange for sales teams to be trained according to changing marketing trends • Ascertain that quality of customer services provided is in sync with the customer service e policies of the company • Respond to customers» complaints and problems with the focus of retaining their business • Collaborate with marketing teams to lead promotional activities • Understand forthcoming customer initiatives and monitor the activities of local competitors • Assist customers with decision making by providing them with complete product information and demonstration

Accomplished in leading lab teams in all facets of laboratory operations, including quality control, specimen collection and analysis, and staff and patient safety.

Lead three - member software QA testing team in developing and implementing quality - assurance and quality - control

Tags for this Online Resume: Call Center, Customer Accounts, Inventory, Quality, Quality Assurance, Quality Control, Sales, Customer Service, Team Lead, Delinquent Accounts

Tags for this Online Resume: Underwriter, Bankruptcy, Call Center, Policies and Procedures, Quality, Quality Assurance, Quality Control, Repayment Plans, Team Lead, Retention

Tags for this Online Resume: Conventional Mortgage Loan Underwriter, Documentation, Mortgage Fraud Investigator, Experienced Team Lead, Equity, Research, Suspicious Activity Report, MI Underwriting, Quality Control, Capital markets

Tags for this Online Resume: Quality, Quality Assurance, Quality Control, Team Lead, Management, Product Development, Protocol, Retail, Telephony, Call Center

Tags for this Online Resume: Team Lead, MedDRA, RN, Acquired Immune Deficiency Syndrome (AIDS), oncology, Drug Safety Monitoring, Quality Assurance, Quality Control, Clinical Research Support, Data Management, Pharmacovigilance, FDA Reporting, IRB, International experience, Product Launch

Lead a team of three to four workers in building and shipping product while maintaining quality control over all product being sent out.

Professional Experience Team Lead --(NUMMI) New United Motors Manufacturing Inc., Fremont, CA 2006 — 2010 Promoted to Team Lead, focused on quality control procedures on all manufactured automobiles.

Manufacturing operations leader successful in designing and managing complex capital projects, and implementing lean process improvements within deadline for equipment enhancements, efficiency, quality control, and cost reduction while leading teams in providing excellent client service, overseeing new product launches, and negotiating contracts that deliver bottom line results.

Accomplished Leader with over 20 years of results focused experience leading large, fast paced global cross functional, diverse teams involving Engineering, Purchasing, Suppliers, Business Resources, Technical Services, Manufacturing, Quality and Process Control and Improvement.

Web Marketing and Analytics Consulting — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing marketing strategies through strategic target audience assessment and analysis Collaborate in all phases of strategic project planning and automation with senior - level management, including dashboard development, tracking code implementation, campaign execution, and report scheduling Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, and process optimization Measure the success of website and online marketing initiatives using data and related key metrics and evaluating the digital marketing maturity level, ensuring highest competitive abilities versus industry competitors Validate all data capturing processes and report populations with respective web analytics tools, ensuring the quality and integrity of all data within system as well as all generated reports Utilize experience in BFS, consumer goods, high - tech products / services, media, and digital marketing tools, along with related talent among team with focused collaboration and the promotion of a performance - based environment leveraging individual talents for group benefit Perform A / B and multivariate testing as well as behavior and outcome metrics analyses, reporting results in a clear, accurate, and meaningful manner to clients and management Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and relationship development Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the product and respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to facilitate information flow and drive operational efficiency

Information Technology Technician — Duties & Responsibilities Proficient in IT services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer service Train clients and team members in software and hardware operation and maintenance Pursue continued professional development in the field of information technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and technical skills

Direct Focus Corporation (Vancouver, WA) 2001 — 2004 Senior Software Engineer / Development Lead • Led development team in design, creation, and launch of critical web - based financial applications • Implemented automated settlement and funding system eliminating all human transactional errors • Reduced staffing needs and significantly increased financial transaction processing efficiency • Directly responsible for 99.98 % website up - time through implementation of quality control measures • Managed design team priorities, product lifecycle, and evaluated staff and product performance • Gathered business data and created functional specifications and technical design documentation • Utilized ASP.Net, C#, VB.NET,.

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned

Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant operations and promoting a high - quality, memorable customer dining experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor operations

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism

Tags for this Online Resume: PL / SQL, SQL, Front - end developer, Delphi, Oracle, APEX, • Object Oriented Programming, Industrial management systems, Oracle 10G, Team Lead, Quality, Quality Assurance, Quality Control, Debugging, Triggers

Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow

Environmental Engineer — Duties & Responsibilities Trained environmental engineer with experience in industrial and academic settings Oversee development and feasibility study of a new low level chlorine detection method by nanotechnology Direct identification and quantification of sulfate - reducing bacteria (SRB) and sulfur - oxidizing bacteria (SOB) by Real Time Polymerase Chain Reaction (RT - PCR) Lead research for «Control of distribution system water quality in a changing water quality environment» funded by Tampa Bay Water Authority, Water Research Foundation Responsible for analyzing biological parameters and interpreting data from distribution system samples Manage QA / QC and sampling protocol for all biological project samples Compose and organize the entire biological sections for final project reports Develop and verify empirical models relating biofilm density and HPC measurements to water quality Responsible for designing water, sewer, fire, and storm drainage systems for a 3 story building Composed an Operations & Maintenance Manual for drainage systems Drafted full - size CAD blue prints of drainage systems and other structures Proficient in water / waste water treatment, experimental design, and laboratory studies Provide research for a project studying the effects of ultra-filtration on oily waste water Create a full 40 MGD water treatment plant process and design for a fictional city in North China Oversee site and source water selection, water pump stations design, treatment plant planning and pipeline layout Drafted full - size CAD blue prints and composed an Operations & Maintenance Manual Experience with hydraulic modeling and waste water plant design Consistently recognized for excellence in team leadership, project management, and academic study

Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success

Hazeltine Corporation, US Dynamics Corporation (New York, NY) 1986 — 1995 Manager / Supervisory Engineer Program and Software Quality Assurance • Managed and budgeted for Program and Software Quality Assurance department of 24 personnel • Trained quality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifQuality Assurance • Managed and budgeted for Program and Software Quality Assurance department of 24 personnel • Trained quality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifQuality Assurance department of 24 personnel • Trained quality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifquality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifquality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifquality deficiency, provided corrective actions, and performed vendor certification

Sales Management and Business Development — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while overseeing sales and marketing operations, executing critical business development functions, and both managing and leveraging key business, client, and vendor relationships Perform needs - based analyses and situational assessments to develop, market, and improve products and services, generating increased revenue through improved close ratios with customer - focused and consultative sales strategies Collaborate in all phases of strategic business planning with other senior - level management personnel, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install sales, marketing, and support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of related business opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Utilize familiarity with various marketing media, technology applications and software, compensation arrangements, budget operations, quality assurance processes, and territory management Act as a liaison between clients, vendors, sales and support staff, and other members of the executive management team

Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency