The relatively low
number of Indigenous staff
in some services, especially
in large urban
areas, adds to Indigenous insecurities
in using mainstream services; (vi)
Legacies of history and unpleasant previous experiences with mainstream services can reduce Indigenous use
of facilities; (vii) Some mainstream services are delivered
in ways that make Indigenous people feel uncomfortable, that is, services are not culturally appropriate or culturally secure; and (viii) There may be poor links between complementary services, for example between training institutions and employment facilities, or between primary health providers and hospitals or ancillary health services.