We offer strategic recommendations for in - house improvement and / or outsourcing applying
legal industry benchmarks and best practices to everything we do.
At 19 % NPS,
the legal industry benchmark for client satisfaction and service quality is average (at best).
Not exact matches
We came up with the following new Facebook
Industry Benchmarks for 18
industries (Apparel, Auto, B2B, Beauty, Consumer Services, Education, Employment & Job Training, Finance & Insurance, Fitness, Home Improvement, Healthcare, Industrial Services,
Legal, Real Estate, Retail, Technology, and Travel & Hospitality).
Banks still face numerous headwinds, including high
legal costs as regulators and investigators work through a backlog of
industry activity and scrutinize everything from overseas hiring to potential manipulation of currency and interest - rate
benchmarks.
The report on
benchmarks indicates that within the
Legal industry, the average open rate is 17.34 % and the average click rate is 2.49 %.
Corporate
legal departments can more easily compare their performance to industry benchmarks and streamline frequently - used workflows with new automation tools in the latest update of Thomson Reuters Legal Tracker ™ (formerly Serengeti Tracker ™), the market - leading e-billing and matt
legal departments can more easily compare their performance to
industry benchmarks and streamline frequently - used workflows with new automation tools in the latest update of Thomson Reuters
Legal Tracker ™ (formerly Serengeti Tracker ™), the market - leading e-billing and matt
Legal Tracker ™ (formerly Serengeti Tracker ™), the market - leading e-billing and matter...
-- the first
legal benchmarking report that outlines key
industry metrics for billing rates, hours billed, fee structures, and more.
Law firm NPS is a target topic for Inavero's annual
industry benchmark study, and in 2018
legal clients reported an NPS rating of 19 % based on overall satisfaction with their firm (our sample focused on
legal clients in the U.S. and Canada).
«Joyce's well - recognized international reputation as a strong advocate and trusted, strategic business advisor for her clients in the supply chain, food service, restaurant and retail
industries reflects an important
benchmark showcasing our commitment to «best in class»
legal services targeting these
industries,» says Gardere Chair Holland N. O'Neil.
As organizations continue to rely on internal
legal staff to support increased
legal demands, they have strived to align law department compensation packages with
industry benchmarks.
While the report strives to identify big picture spending trends among corporate
legal departments it also provides a range of useful
industry benchmarks, which included the following among others:
Incorporating over 500 hours of
industry benchmarking, primary interviews, client references and vendor briefings, the report provides an invaluable resource for General Counsel and
Legal Operations Managers to understand the leading trends in corporate legal department management, and the software solutions lands
Legal Operations Managers to understand the leading trends in corporate
legal department management, and the software solutions lands
legal department management, and the software solutions landscape.
Other posts here address attributes of
industries (See my post of Aug. 16, 2010: if
benchmarks reflect technological intensity and competitiveness, more ways to measure it for an
industry; Nov. 28, 2010: when manufacturers earn so much from services, what
industry are they in; Dec. 27, 2010: revenue per dollar of
legal spend from technology companies; Feb. 15, 2011: comparison of 2010
benchmark survey respondents and US Fortune 200
industry distribution; Aug. 15, 2011: other attributes of companies than
industry for purposes of
benchmarking; and April 6, 2012: a way to quantify
industry dynamism.).
The Corporate Pro Bono Challenge ® statement — the only
industry - wide
benchmark for
legal departments in tracking pro bono efforts.
The Real Rate Report ® is the
legal industry's leading
benchmark for law firm rates and staffing trends based on actual invoice data, not surveys.
Industry benchmarks are helpful guideposts when they are available (alas, for
legal marketing they rarely are).
Beginning on May 1, Westlaw will become the exclusive third - party provider of ALM content to the
legal market, including ALM
legal news, ALM
industry rankings and surveys, jury verdicts and settlements, and trial court opinions — key content that practitioners, and litigators in particular, rely upon to craft winning strategies for their clients, and that senior law firm management utilizes to
benchmark competitive performance.
By contrast, most data in the
legal industry is used for
benchmarking, which can tell us the cost of the average deposition, but won't tell us what causes a representation to go well overall.
LegalVIEW - powered
industry benchmarks deliver visibility into matter - based fees, durations, staffing allocations, and hourly rates, which enables clients to improve the certainty and the predictability of
legal spend across entire matter and case portfolios
LegalVIEW
industry benchmarks related to matter, cost, duration, and staffing allocations deliver clients the insight needed to create more accurate budgets and improve predictability of
legal spend
Whether it's
benchmarking your own performance or conducting business intelligence on the competition,
Legal Compass is a fast track to a better understanding of your firm and the
industry at large.
Benchmark metrics are readily available for the comparison of multiple providers Techno - Law — A scenario that contemplates rising corporate investment in automation capabilities throughout the
legal services
industry, leaving only the high - end services to be delivered by
legal professionals and potentially requiring a complete reconstruction of the traditional business models in the
legal services
industry.
The ability to
benchmark legal spend and
legal operations performance to
industry peers using data from LegalVIEW ®, the world's largest data warehouse of
legal performance data, allows clients to identify where they excel, as well as opportunities for improvement (available exclusively to LegalVIEW Alliance Members)
Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and
benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction,
benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with
industry and
legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and
industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity