Recruited to manage all associates that provided customer service, including internal helpdesk, external help desk and second
level desktop support teams.
See the entry -
level desktop support technician resume examples below.
Not exact matches
Ottawa, February 1, 2007 — MDS Incorporated, a leading contract pharmaceutical and biotechnology research company, has signed a three - year contract with Nitro Microsystems Inc. to provide on - site
level two
desktop computer
support and
level three network server
support across Canada.
This process provides
desktop level support to the NVIDIA Display driver.
mSIGNA is a free and open - source, scalable to an enterprise
level multi-sig
desktop wallet that
supports escrow and multifactor authentication.
Improve your chance of making it to the next
level in the hiring process by following the guidelines provided throughout the
desktop support engineer resume sample.
Perform responsibilities of providing
support at the
desktop level for multiple operating systems (XP, OSX, Linux) and applications
Provided telephone, email, chat and remote
desktop Level I and entry -
Level II
support for proprietary software in a call - center environment
Provided Technical
Level I / II
desktop, laptop, telecommunication and network
support to more than 120 end - users for this government defense / satellite contract facility.
Managed and
support of day to day IT duties including
desktop to server
level.
Highlights Administrative
support specialist Insurance processing Filing and data archiving Pleasant... RGIS INVENTORY - Kapolei, HI Starting as an Entry
level employee, and left the company one
level... Summary Detail - oriented and efficient using MS word, Excel spreadsheet, and basic
desktop skills
Escalated calls to local area
desktop support and second and third
level support.
He provides 3rd
level technical
support to data managers and executive
desktop support to VIP's Majority of his IT experience was gained in a full technical
support position with the World Health Organization.
SUMMARY OF QUALIFICATIONS Hard - working, dependable A + Certified Technical
Support Specialist with high level of quality in customer service experience and technical support training, including desktop and server repair with perip
Support Specialist with high
level of quality in customer service experience and technical
support training, including desktop and server repair with perip
support training, including
desktop and server repair with peripherals.
2nd and 3rd
Level Desk Support • Provided 2nd and 3rd level client support for all North American workstations • Directed IT response and service for local imaging and workstation / domain relationships • Maintained 95 % resolution rate across wide range of desktop applications • Delivered 24 hour on - call support for 1,500 + Blackberry users • Oversaw user administration and license maintenance for Australia and South America • Assisted global infrastructure team with SMS project planning, testing, and ro
Level Desk
Support • Provided 2nd and 3rd level client support for all North American workstations • Directed IT response and service for local imaging and workstation / domain relationships • Maintained 95 % resolution rate across wide range of desktop applications • Delivered 24 hour on - call support for 1,500 + Blackberry users • Oversaw user administration and license maintenance for Australia and South America • Assisted global infrastructure team with SMS project planning, testing, and
Support • Provided 2nd and 3rd
level client support for all North American workstations • Directed IT response and service for local imaging and workstation / domain relationships • Maintained 95 % resolution rate across wide range of desktop applications • Delivered 24 hour on - call support for 1,500 + Blackberry users • Oversaw user administration and license maintenance for Australia and South America • Assisted global infrastructure team with SMS project planning, testing, and ro
level client
support for all North American workstations • Directed IT response and service for local imaging and workstation / domain relationships • Maintained 95 % resolution rate across wide range of desktop applications • Delivered 24 hour on - call support for 1,500 + Blackberry users • Oversaw user administration and license maintenance for Australia and South America • Assisted global infrastructure team with SMS project planning, testing, and
support for all North American workstations • Directed IT response and service for local imaging and workstation / domain relationships • Maintained 95 % resolution rate across wide range of
desktop applications • Delivered 24 hour on - call
support for 1,500 + Blackberry users • Oversaw user administration and license maintenance for Australia and South America • Assisted global infrastructure team with SMS project planning, testing, and
support for 1,500 + Blackberry users • Oversaw user administration and license maintenance for Australia and South America • Assisted global infrastructure team with SMS project planning, testing, and rollout